I looked at the latest HF catalog, and the 'Customer Satisfaction Number'
is still listed. Are you sure you were doing this riight?
Thanks,
John
On Mon, 18 Oct 1999, Art Pfenninger wrote:
> Thats what I used to do but alas no more. I just fired off a letter to
> their president about the games that one has to go through just to buy
> from them. I told him that at the very least they should give their
> frequent buyers a complimentary subscription to their insiders club. Maybe
> others should write and complain about their pricing games.
> ...Art
>
>
> On Fri, 15 Oct 1999, John Napoli wrote:
>
> > Interesting. The last time I tried this was about 3 months ago, and it
> > worked fine. One detail is that this does not work with the folks that
> > take the orders. You have to call the separate phone number to get the
> > part number suffixes. The prefix of the part number identifies the part,
> > and the suffix sets the price. The people who answer tha other phone
> > number give you the suffix corresponding to the lowest price, so when you
> > call in the order it is as if you have all the right catalogs.
> >
> > Good luck,
> >
> > John
> >
> > On Thu, 14 Oct 1999, Art Pfenninger wrote:
> >
> > > This used t be the case but not any more. I'm in the process of writting a
> > > nasty letter to their presiden complaining about their pricing. They came
> > > very close to loosing a $500 sale because they refused to give me a part
> > > number for a welder that was on sale but I didn't have the catalog any
> > > more. When asked wht the woman said that that was their policy but they
> > > would refund the difference in cost within a year ifthey advertised it
> > > cheaper.
> > > ...Art
> > >
> > >
> > > On Tue, 12 Oct 1999, John Napoli wrote:
> > >
> > > >
> > > > Chill! Call the Harbor Freight 'Customer Service' number (or whatever
>it
> > > > is that they call it). The number is listed in the fine print on the
>'how
> > > > to order' page of every HF catalog.
> > > >
> > > > Call that number with the part numbers of everything you are interested
> > > > in. They will give you the suffix for those part numbers that
>corresponds
> > > > to the lowest price HF has ever offered for that item (maybe only a year
> > > > back, actually). Use these suffixes when you order (you must order on
>the
> > > > separate phone number).
> > > >
> > > > This is the way to deal with the fact that every HF catalog has some
> > > > prices that go up, and others that go down. You don't have to
>cross-index
> > > > every catalog, and you needn't panic if you lose the catalog with the
> > > > lowest price for whatever you wanted.
> > > >
> > > > John
> > > >
> > > > On Tue, 12 Oct 1999, Erik Quackenbush wrote:
> > > >
> > > > >
> > > > >
> > > > > Last week I received a flyer from Harbor Freight that was mostly 50%
>off
> > > > > clearance items. Alas, someone threw it out... In any case, I'm
>pretty sure
> > > > > they had an inexpensive slip roll machine in there on clearance. If
>you
> > > > > still have this flyer and you see the slip roll machine in there,
>PLEASE
> > > > > email me the price and the exact part number so I can order one.
> > > > >
> > > > > Thank you!
> > > > >
> > > > > -Erik
> > > > >
> > > > > --
> > > > > Erik Quackenbush, V.P. Operations, Midwest Filter Corporation
> > > > > 1-847-680-0566 fax: 1-847-680-0832 http://www.midwestfilter.com
> > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>
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