Let me echo your feelings on NOS Locators. They sold me a POS windshield
for an E-Type which fit poorly and they, of course, said it was the fault
of the car and that their products were always high quality. Would I deal
with them again?? Guess!!
tom
> [Original Message]
> From: Diann Jones <diann.lindsay@xtra.co.nz>
> To: <healeys@autox.team.net>
> Date: 2/9/05 6:33:04 PM
> Subject: Re: victoria british order + J C Whitney & Noslocators Ebay
>
> Carl - We too have purchased off this company. It was only a small book,
~
> cost $22.95 and they then charged a further $23.70 for post and handling.
> Of course when the parcel arrived it proved there was a massive amount
> placed towards the packaging!. Sooooooooooo have NEVER even looked at what
> they have offering. Once was enough!
>
> Have struck it even worse with another Company ....J C Whitney. Bought a
> third stop light from them, it was just a small, light plastic thing, ~
cost
> $13.99 and freight charged was $77.99. Reason being they would not send
on
> any other system than Fedex and of course it is a very expensive system.
I
> did not record the actual cost to them that was on the package, but
remember
> it was certainly quite a lot less than the $77.99 charged.
>
> Then of course a purchase off Ebay - where the seller ensured they
obtained
> as much as they could. This was NOSLocators - they charged $35 more than
it
> cost to send the item over to New Zealand. But to boot the items were so
> poorly packed that they were quite damaged in the post and communication
was
> kept until of course the feedback facility closed, then I could not raise
a
> peep out of them. Would never deal with the likes of them again. Once
> Burnt twice Shy!
>
> Good companies value return business and when a customer feels ripped off
> then it is unlikely that they will give that company any return business -
> unless of course they offer a product that can not be sourced elsewhere.
>
> Cheers
> Diann
>
> ----- Original Message -----
> From: "Dr. Carl Rubino" <ruvino@ripnet.com>
> To: "healeylist" <healeys@autox.team.net>
> Sent: Thursday, February 10, 2005 11:24 AM
> Subject: victoria british order
>
>
> > I just order approx $40 worth of bits and when contacted about shipping
> > charges was informed that would b $35. With the $5 that canada post adds
> as
> > custom brokerage there is not sense ordering from this company.
> >
> > I have ordered parts from them in the past and have not encountered this
> > problem. I would have addressed it directly to the company but the web
> site
> > does not have the capacity to send an e-mail.
> >
> > Any thoughts on this?
> >
> >
> > Carl
|