In a message dated 12/4/2010 11:29:14 AM Central Standard Time,
cliff_hansen@earthlink.net writes:
> I also thought I'd share a positive experience with TRF. The TR4A
> project has been stalled for a number of years but health, family and
>finances
> have aligned favorably once more. I recently placed an order with TRF; my
> last order with them was in 2001. The charge to my card was about $300 less
> than the cost of the order. When I called to ask about the difference,
> they informed me that they had applied credits and a gift certificate that
> had been in their files since my last order - 9 years ago - and which I had
> completely forgotten about. That speaks volumes about integrity and the
> value they place on their customers.
>
I would have to echo that sentiment. Last summer I signed up for summer
party. But a last minute business meeting prevented me from attending. I
wrote my registration off as a donation and thought nothing more of it.
A friend of mine picked up my T-shirt and dash plaque.
A few weeks later I recieved a note from TRF crediting me the registration
against any future orders (since redeemed) and another dash plaque.
Above and beyond.
Dave
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