I had a similar experience with the upholstry kits I got from Moss through
The BPC. Some pieces were missing, but apparantly were missing from all the
kits, so they sent me some bulk vinyl from which I was easily able to
fabricate the missing pieces.
Couldn't have asked for better support from Dick at the BPC or from Moss.
Bob
----- Original Message -----
From: "Brewer, Bill" <bbrewer@LEHIGHCEMENT.COM>
To: <triumphs@autox.team.net>
Sent: Tuesday, June 26, 2001 2:40 PM
Subject: MOSS -Good or Evil?
> We periodically go through tirades on the list about the Charles
> Runyan, the Coventry Inn and Moss Motors. Well I just found that I was
> missing a part from my interior kit for my TR3A. I ordered and got the kit
> about 18 months ago and thought that all was in it. It turns out that it
is
> missing the leather dash cap. I talked with the sales rep Mike, he did a
lot
> of footwork, called me back, is shorting a kit while the leather is on
> backorder (about two months), and is shipping me the missing piece,
gratis.
> I couldn't have had better service.
> Meanwhile, I just got a $2700 bill for repairs to my wife's Toyota.
> This Toyota has gone a lot of miles, but the parts and repairs costs fries
> my ass and I hate working on the rice monster. I think that she'll be
> getting a Morris Minor Traveller (woody) for her next car.
> Hey Peter Arakalian, put it a good word with the big cheese at Moss
> about what a good job Mike at ext 3191 has done.
>
> Bill Brewer
> Tehachapi, CA
> 1960 TR-3A TS 72747LO - Daily driver, going to Lancaster today, in
> overdrive and loving it
> 1961 TR-3A TS 75407L - In lots of Brits and pieces, but it was free
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