triumphs
[Top] [All Lists]

Re: Ebay refund protocol

To: Bob Kramer <rgk@flash.net>
Subject: Re: Ebay refund protocol
From: Kevin & Deana Brown <MGTRAutoXr@sprintmail.com>
Date: Fri, 01 Dec 2000 20:14:56 -0600
Cc: TR List <triumphs@autox.team.net>
References: <001101c05a8c$13e3ee80$8ccac2d0@rgk>
I've sold quite a bit of parts on eBay and if I had acidently (it would have had
to have been an accident) done what you describe I would have sent you either a
full refund or a replacement starter.  Any damage should have been called out.

Kevin



Bob Kramer wrote:

> Listerati:
> I recently bought a TR6 starter on Ebay, listed as follows:
>
> "TRIUMPH TR6 STARTER MOTOR     Item #478662317
> The starter motor is in very good used condition. lucas #25626. came out of
> a '73 tr6. buyer pays shipping amount of $15. usa shipping only."
>
> When I opened the box, I found that the battery cable lug on the solenoid
> had spun and broken the Bakelite casing and pulled the internal wire off,
> probably when the seller removed the starter, since it "was working when he
> pulled it." I emailed the seller and asked him what he would do to solve
> this problem, and he suggested that I use the solenoid from my starter.
> Unfortunately, the late TR6 starters solenoids are different, and don't fit,
> After being advised of that problem, he has asked that I accept a partial
> refund, and wants me to suggest an amount. Based on his description of "very
> good used condition", I'm thinking that he should refund the whole amount
> and pay to have it shipped back if he wants it, or have me toss it. A new
> solenoid is more than I paid for the starter and shipping, and I've since
> had my original starter rebuilt (I needed a starter!). Before I respond to
> him, I'm wondering if I'm being unreasonable, based on some buyer beware
> factor. I'm looking for suggestions. TIA
>
> Bob Kramer
> TR4, TR4A, TR6, 2.5 Saloon
> rgk@flash.net

<Prev in Thread] Current Thread [Next in Thread>
  • Re: Ebay refund protocol, Kevin & Deana Brown <=