>OK, I am trying to give TRF my business, so I called this morning to
>get a catalog and the young lady answering the phone says,"They are
>waiting on the cataloug, and they are only sending it to people who
>have purchsed from them.".
Sounds like a ditz on the phone to me. TRF has a glovebox handbook/catalog
that they give
away free to people that buy thinsg from them, but will only send them to
people that have
made purchaes within the last 18 months. For all the world, it sounds like the
lady was
confusing the regular parts catalog with her instructions on the glovebox
handbook/catalog.
I know I just got a parts catalog from them roughly a month ago. Same way as
your attempt,
called them and asked for it. I'd try calling again, and if you get the same
woman, ask to
speak to someone else. In fact, you probably should speak to her supervisor as
she is going
to drive TRF out of business refusing to allow new customers to order parts.
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