In a message dated 4/1/2005 4:22:43 A.M. Mountain Standard Time,
willy1959@gmail.com writes:
And if its important to you to leave neg feedback, remember that you
only have 90 days to do it, I would wait untill 89.75 days so theres a
chance of no retaliation LOL
Guess I'll chime in here, as I usually do. A couple of years ago I bought 3
or 4 Morris and Riley manuals from a lady in the UK. She indicated she was
selling her husbands collection. At any given time she must have had a
couple of dozen items listed on ebay.
I sent her emails requesting she ship all the purchases in one package to
save postage. I also asked if she had any way to accept credit card payments.
She ignored my emails, and after a month of being ignored, I posted negative
feedback, only to get retalitory feedback from her, and some ugly emails.
The purchases did arrive after 6 weeks or so, and they were fine. I really
think her problem, and perhaps Brian's problem, is that they have so many
items
selling, they are really ignoring all the emails they get.
That's no excuse, and I certainly wont buy anything else from the lady.
After hearing about Vigil's experience, I probably would never buy from Brian.
You probably cannot run a business and make 100% of the people you serve
happy 100% of the time, but you really have to try. I run a service business
and
know that if I don't keep my customers happy they will find someone else
that will.
Robert B. Houston
Texan in NM
73 Midget and others
John Bernard Books (The Shootist):
"I won't be wronged, I won't be insulted, and I won't be laid a hand on. I
don't do these things to other people and I expect the same from them."
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