Patrick,
That will never happen to me again! And I still order from TRF. I
always ask for availability before placing an order regardless of how
attractive their prices are. It it ain't in stock, I don't order it!
Very simple and avoids the frustrations of having things on backorder.
I'd rather pay a bit more and get the parts when I need them.
Regards,
Joe
Patrick Bowen wrote:
>
> OK, now I not this comes up every few months, but for the possible benefit
> of anyone on the list that hasn't heard of supplier problems for Triumphs
> here goes. (OK, so it is mainly to make me feel better and vent)
>
> The Roadster Factory has done me in again! I placed a large order at the
> SouthEastern Regional Convention, mainly due to their large discounts and
> free shipping. Well none of the items ever arrived, after a month and a
> half I called and they said well some of it was backordered. My answer was
> send me what you have. So I prompty recieved one item in the mail!! only
> one out of my whole list of items!!!! So I patiently waited and in about
> three weeks another item showed up on my doorstep, a caliper rebuild kit,
> but it only had enough stuff to fix one caliper with. I knew these were
> supposed to have enough for two calipes so I called and confirmed this.
> They told me to ship it back, at my expense of course, and they would ship
> me another. Fine I can deal with that, but then I asked are you sure you
> have them in stock. Then came the answer, "Well No Mr. Bowen but we are
> expecting them in the next few weeks."
>
> I have thus decided to return them for a refund (we will see how that
> arguement goes later) and canceled the remainder of my order, and then
> ordered all the items I required from Spitbits (who I have never had this
> problem with).
>
> Now I could understand items being out of stock if they were obscure but I
> am ordering very common items, i.e. ball joints, caliper rebuild kits, etc.
> I have also noticed that all of their parts come in a simple plastic bag
> with a typed out label on them, however everything I get from spitbits is in
> a original suppliers box. I need to stick with the best supplier I know and
> that is Spitbits (no financial yadda yadda yadda).
>
> I am done ranting now, sorry for the bandwith. Patrick Bowen
--
"If you can't excel with talent, triumph with effort."
-- Dave Weinbaum in National Enquirer
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