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RE: gripe about Vicky Brit

To: "\"Spitfire List\" " <spitfires@autox.team.net>
Subject: RE: gripe about Vicky Brit
From: "Simmons, Reid W" <reid.w.simmons@intel.com>
Date: Thu, 25 Feb 1999 08:14:00 -0800
Alan;

I received an envelope from them yesterday.  My excitement was soon 
squashed when I too realized that it was only the "Blue" price list and 
a note stating that they were "temporarily out of the catalog you 
requested", but that they would send one out as soon as they became 
available.

Oh well, I do have a 1990 or so catalog, so if their part numbers 
haven't changed since then, I will at least know what the stuff in that 
catalog now costs.

Reid
'79 Spitfire (mine for 20 years)


Subject: Re: gripe about Vicky Brit
Author:  "Alan Black" [SMTP:ablack@sweetmemoriesflorals.com] at MSXGATE
Date:    2/24/99 8:01 PM


Reid,

        I'm glad I'm not the only one having problems getting catalogs from
TRF. I ordered a catalog for my Spit about 6 weeks ago and am still waiting.
I got an envelope from them yesterday and was starting to get excited
thinking the catalog was here, and when I opened it, it was their new
pricelist. Now you would think that they would realise that a pricelist is
just about useless without the catalog to get the part# from! I read
somewhere that their sales were down during the last couple of years. You
think they might catch on soon as to why????

Alan
'77 Spitfire 1500

-----Original Message-----
From: Simmons, Reid W <reid.w.simmons@intel.com>
To: "Spitfires@autox.team.net" <Spitfires@autox.team.net>
Date: Wednesday, February 24, 1999 11:23 AM
Subject: RE: gripe about Vicky Brit


>I am having a similar problem just getting catalogs from VB and TRF.
>MOSS was VERY quick sending their catalog (2 days).
>
>Reid
>
>
>Subject: gripe about Vicky Brit
>Author:  "jak0pab@jak10.med.navy.mil" [SMTP:jak0pab@jak10.med.navy.mil] at
>MSXGATE
>Date:    2/24/99 5:36 AM
>
>
>Aughh!  I am really starting to hate Vicky Brit.  First you call them up
>and the only thing the kid on the other end of the line wants to know is
>credit card number, (count my blessings, at least he knows who triumphs are
>made by).  Then you place your order and they say it will be delivered in
>about 10 business days!!!!
>
>Unless I am mistaken (please someone pull out a VB catalog and tell me I am
>wrong)  Northeast Florida is well into their 4 day delivery zone.
>
>I know this is an approximation but 10 days from an approximate 4!  10
>business days is over 2 and a 1/2 weeks from now.  Something is seriously
>wrong,  I need the parts now not next Christmas!  I called their customer
>service line and got no where other than "we will have to change that"  I
>don't know anyone elses opinions of VB, but I will enjoy their current low
>prices for this order (and 6 to 8 week delivery time)  after that it is
>back to spitbits, and TRF if I could get them to send me a catalog.
>
>This might be minor but damn it, it torqed me.
>
>Finally off the soapbox and laying his weapons on the ground.
>
>Patrick Bowen
>'79 Spitfire
>Jacksonville FL

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