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trying to copy some documentation on my tools and my scanner refuses to=20
cooperate. It used to work. It's a HP m1217 nfw multifunction printer. I=
've=20
reloaded all the proper up to date drivers
run diagnostics on hardware and all is fine.. reset to factory settings...=
=20
tried several different scanner software packages including HPs version and=
=20
everyone says it "Can Not Communicate with the scanner."
=20
Tried an online tech support outfit that said it was a virus preventing it =
from=20
working and for 250 bucks they would fix it... well, thanks but no thanks. =
Ran=20
several malware and virus programs and found one
PUP file and removed it . After that redid all above and same result... Ho=
pe=20
someone can tech me up on this and get this piece of printer working=20
again...and all other printer functions work fine
=20
thanks
=20
john
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<META name=3DGENERATOR content=3D"MSHTML 11.00.10570.1001"></HEAD>
<BODY>
<DIV><FONT face=3D"Segoe UI">trying to copy some documentation on my tools =
and my scanner refuses to cooperate. It used to work. It's a HP=
m1217 nfw multifunction printer. I've reloaded all the proper up to =
date drivers</FONT></DIV>
<DIV><FONT face=3D"Segoe UI">run diagnostics on hardware and all is fine.. =
reset to factory settings... tried several different scanner software packa=
ges including HPs version and everyone says it "Can Not Communicate wi=
th the scanner."</FONT></DIV>
<DIV><FONT face=3D"Segoe UI"></FONT> </DIV>
<DIV><FONT face=3D"Segoe UI">Tried an online tech support outfit that said =
it was a virus preventing it from working and for 250 bucks they would fix =
it... well, thanks but no thanks. Ran several malware and virus progr=
ams and found one</FONT></DIV>
<DIV><FONT face=3D"Segoe UI">PUP file and removed it . After that red=
id all above and same result... Hope someone can tech me up on this and get=
this piece of printer working again...and all other printer functions work=
fine</FONT></DIV>
<DIV><FONT face=3D"Segoe UI"></FONT> </DIV>
<DIV><FONT face=3D"Segoe UI">thanks</FONT></DIV>
<DIV><FONT face=3D"Segoe UI"></FONT> </DIV>
<DIV><FONT face=3D"Segoe UI">john</FONT></DIV></BODY></HTML>
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