In my state, a store pays property tax on inventory on hand on January
1st. Between tax on things that don't exist, and lost sales due to
people giving up and going toteh competition, I can't imagine how it's
cheaper to hire one less employee to manage inventory.
I needed something from Lowe's on Saturday. Web site said 20 were on
hand. At the shelf, the hook was empty. I found an employee, and we
found the box in the overhead storage. Maybe I got lucky, but I like
to think my local store is helpful and organized. Maybe they should
be giving lessons?
On Tue, May 4, 2021 at 7:33 AM DAVID MASSEY <dave1massey@cs.com> wrote:
>
> It cost actual money to do a hard count of inventory. These outfits cut cost
> wherever possible and that is the first thing to go. The right thing to do
> is when this happens the employee should zero out the count but I seriously
> doubt they are empowered to do so. Nor are they motivated to do so.
>
> Dave
>
>
>
> -----Original Message-----
> From: Brian Kemp <bk13@earthlink.net>
> To: Bob Spidell <bspidell@comcast.net>; Shop Talk <shop-talk@autox.team.net>
> Sent: Tue, May 4, 2021 12:24 am
> Subject: Re: [Shop-talk] [OT] Unbelievable
>
> I agree that it is unbelievable how bad some of the home centers can be.
> Needed a vacuum cleaner belt fast. Not in stock anywhere other than HD per
> the websites. The nearest HD said there were five in stock. Couldn't find
> any. Next one said there were three in stock - none there. Drove to a third
> one with seven listed in stock and still none available. The employee at the
> last location said they are frequently shoplifted. At each store I asked for
> help finding the belt and each employee said there were none in the store.
> The sad thing is that a week later, the websites still had the same inventory
> numbers listed. You would think there would be a process to correct
> inventory. I'm in the Los Angeles area and have a number of stores to pick
> from and they are managed very differently. I have not gone to the one
> nearest to my office in about five years because it is so poorly managed and
> the items like the plumbing and electrical fittings are all messed up.
>
> My last adventure was a replacement battery for my wife's key locator. Went
> to Lowes because they had 47 listed on their website. Had an employee help
> me and checked all the battery storage areas and we couldn't find any. A
> month later, the website still said 47 and the hook for that size remained
> empty.
>
> I used to live near a nice True Value hardware store. Much smaller, but
> organized better and there was always an employee willing to help me. The
> prices are a little higher, but the convenience and service are worth it.
> Sadly the landlord ended their lease to put in a restaurant that closed a
> year later (before the pandemic)
>
> Brian
>
> On 5/3/2021 9:01 PM, Bob Spidell wrote:
>
> Pardon me, I just gotta vent. Not being able to find these plumbing pieces at
> HD and Lowe's--even though their websites said they had bunches in stock--and
> at a plumbing supply, I finally broke down and ordered from Lowe's (2"<->2"
> elbow, external thread to slip joint, and a 1.5" plug, for a different
> application). So, after FedEx apparently lost, then found, the shipment they
> showed up today. One problem: the jackass that packed them jammed the 1.5"
> plug into the threaded end of the elbow so hard it may be impossible to
> remove it without breaking the elbow. I'll get it in a vice when I get to my
> shop tomorrow, but there's no guarantee of successful extraction.
>
> I get it; working the line at a warehouse is a shit job, but someone went out
> of their way to do this. I usually apply Hanlon's Razor--"Don't attribute to
> malice that which can be explained by incompetence"--but the plug is jammed
> in the elbow so hard someone really had to work at it. I hope it felt good.
>
> Vent mode off.
>
> Bob
>
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