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Re: [Shop-talk] This is why I don't work in IT, was: Re: Entirely not s

To: Tim <>
Subject: Re: [Shop-talk] This is why I don't work in IT, was: Re: Entirely not shop related, but...
From: David Scheidt <>
Date: Tue, 4 Dec 2012 08:30:37 -0600
References: <>
On Mon, Dec 3, 2012 at 5:41 PM, Tim <> wrote:
> Since there are others on this list that will be albe to answer the IT part
> of this better than I can, all I want to talk about right now is the Best
> Buy part of this problem....
> If you bought software from them based on THEIR incorrect
> information/guidance....then they should make good on THEIR error. If I was
> you I would make a stink and see to it that they make it right.

In most states, there's an 'implied warranty of merchantability',
which means if you're sold something as being suitable for a purpose,
it needs to be.  They've certainly failed at that, and need to make it
right, or give you your money back.  It's best buy, though, so you're
probably stuck bitching at your credit card company.  I fail to
understand how that place stays in business.

> Did you pay with a credit card? I'd call your credit card company and see if
> they can help as well.
> tim
> ---------------------------------------------------------------------------------------------------------------------------------------------------
> On Mon, Dec 3, 2012 at 2:44 PM, Scott wrote:
>> Okay, bought new Win8 discs.  Bought new Samsung 250GB SSD.
>> Put SSD in laptop, works. Installed Win8, works.
>> Win8 is not 'activated', because the discs I purchased appear to be for an
>> upgrade, not a clean installation, according to the popup when typing in the
>> activation key.
>> I asked specifically that question at Best Buy when buying the discs--can
>> I put a NEW HD in my laptop, NO CLONING and install this Win8 set? They said
>> yes. There's nothing on the packaging that says 'upgrade'. Not that it
>> matters, but I suspect my solution is illegal, so I'm staking out the moral
>> high ground now.
>> I don't want to clone anything from the old drive to the new one. I have
>> the cables, but they (the drives) are different capacities, and last time I
>> tried that it all went bad. I also don't want to risk any malware going from
>> the old drive to the new one.
>> I'm inclined to say screw it and just use the Win8 on the laptop in its
>> unactivated state--it seems to work fine. Am I risking jail time or anything
>> else awful? I assume I cannot return the Win8 set to Best Buy and buy the
>> 'right' set.
>> On a side note, there are no Win8 video drivers on Dell's website for an
>> E6400, and the display randomly shuts off, but then it did that on the old
>> HD, too, but only after I installed Win8.
>> This is why I avoid IT stuff on my own. Is the 'right' solution to clone
>> the old drive, and if so, can any one recommend a web tutorial written as if
>> for a five year-old, but that is also comprehensive? I'd need to clone an 80
>> GB drive to a 250 GB SSD, and I want the bare minimum necessary to be kosher
>> with those Redmond bastages.
>> And Dell sucks. All hail Lenovo. This crap never happened on our Lenovo
>> machines.
>> Scott
>> _______________________________________________
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David Scheidt

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