I believe you want the 3COM (US Robotics) test site. You do not have to
have their modem to use this test line.
The phone number is 847 262 6000
At "1st name" prompt enter - LINE
2nd name - TEST
>Marvin,
> I am an AOL user (when at home) and I can only connect at 24-26K even
though
>I have a 56K Robotics Modem. I found that the problem lies in my phone
line and
>not with the provider. So...you might want to check your phone line first
>before you change providers and find the same situation.
> There is a way to check the line where you call a number from your
computer
>and it runs some tests on the line. I can't remember the number or where I
got
>it but I will try to find it again if you would like to have it. (I did
just
>get it from some Help source like AOL, or somewhere on the internet)
>
> Jamie
>
>-----Original Message-----
>From: marvmay@ix.netcom.com [SMTP:marvmay@ix.netcom.com]
>Sent: Tuesday, August 03, 1999 11:56 PM
>To: Bricklin@autox.team.net
>Subject: Re: AOL
>
>On 07/31/99 15:34:33 you wrote:
>>
>>John,
>>Here are support numbers for AOL:
>> Screenname or Password Problems: 1-888-265-8004
>> General Questions/Problems: 1-888-265-8006
>> Billing: 1-888-265-8003
>> Access Numbers: 1-888-265-8005
>>I have not had any trouble connecting to AOL. either through direct dial
or
>>TCP/IP. At home since I have Win NT I usually connect to another ISP
>>(usually Netcom) first to get a PPP connection and then connect to AOL
>>through TCP/IP. Interestingly, I have had a LOT of trouble connecting to
>>Netcom (now owned by Mindspring) since they did some upgrades a couple
weeks
>>ago. I can no longer connect through Netcom, and now have to use a
>>Mindspring number instead. Anybody have any problems with Netcom?
>>George Curley
>>
>George,
>I'm getting ready to cancel my Netcom account because of connection
problems.
>Ever since moving
>to Utah (almost 3 years) the best speed I've been able to get is 24K even
though
>I have a 56K
>modem. Most of the time it's less than that (if I can connect at all).
Things
>have definitly
>gotten worse since Mindspring took over. They've lost e-mail and even one
of my
>mailboxes. I
>just read in PC Week that Mindspring is having trouble converting the
Netcom
>servers. I haven't
>had these problems with other providers.
>Marvin May
>
>
>
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