Rob wrote:
> If you ask them for a part for a kit car, do they start running into each
> other, like a special sandwhich order at McDonald's?
Reminds me of the problems I had getting parts for my F440. Everytime
I would break something I would take it into the parts store and ask
if they had "something like this". Their response, "what model and
year car is it from?" Always!!! I got so sick of explaining it to
people that I finally let one Kragen clerk lookup a starter motor or
something from a 1979 Red Devil... it wasn't in his computer... or in
his books... imagine that.
When I bent a tie rod on my kart, I went to OSH with the part because
I knew they sold rod ends... well they had the ends but not the rods,
so I asked the clueless individual standing in that section where the
tie rods were... he said "the what?" I said "the things these rod
ends screw into". He didn't know, but took me to ask the guy who had
worked at OSH for 15 years (imagine that!) who promptly asked me
"what is it from?"... when I replied "A racing go-kart" he promptly
came back with "Well did you try a go-kart shop"... because there's
so many of those in Concord that are open at 7:00 at night on a
Saturday evening...
Same goes for Home Depot... have you ever noticed all their aprons
say "I can help in all deparments"... I've been there so many times
for basic stuff (coolant y-splitters, rod ends, hex head bolts) and
they're always completely useless... I feel like bringing a Sharpie
marker and rewriting "I can't help in any department".
Customer service ain't what it used to be!!!! :) Don't get me started
on the cable company and the bank and Mickey D's.... :)
--Darren
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