[TR] Wishbone Classics on eBay

John Macartney standardtriumph at btinternet.com
Thu Sep 27 13:45:55 MDT 2007


Tom Marincic wrote:

> I've left phone messages on Kai's cell phone and business number. I've 
> contacted him via eBay, where he is apparently active. He will not contact 
> me. I've reviewed all our old emails, where he clearly states the engine 
> should be done in May, and later July. I see no evidence of any 
> disagreement in the old correspondence. Kai: why me?

It's very saddening to read messages like this on any email list and I'm 
sure Tom must have thought long and hard before posting his first note. I 
guess some people might be inclined to take Tom's comments at face value and 
act according to their whim? However, Mr. Radicke is, I believe, running his 
own business and I would have thought he might want to reply? After all, in 
this competitive world, can we afford to lose business and let our customers 
bad-mouth us - whether they have cause to or not?

Perhaps Mr. Radicke has overlooked the fact that there are two sides to 
every story and while he may choose not to discuss specific customer 
relations difficulties in public, a continuing silence on his part for 
whatever reason is not really to his commercial advantage. Maybe he'd like 
to respond to Tom Marincic's observations without making his reply public 
and then Tom can tell us all that the problems are resolved?

For the record, I've never met either of these people and probably never 
will.

Jonmac


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