<div dir="auto"><div>Ok, this is progress.</div><div dir="auto"><br></div><div dir="auto">On the failing unit, is there an Ethernet jack you could temporarily plug into? If so, you might be able to reboot it or at least troubleshoot.</div><div dir="auto"><br></div><div dir="auto">If not, there is likely still some process to reset it.</div><div dir="auto"><br></div><div dir="auto">If all else fails, you might still be able to add an access point from another vendor that would connect wirelessly.</div><div dir="auto"><br></div><div dir="auto">Do keep in mind that all mesh systems have upsides and down. The upside is you can get coverage in places where there's no Ethernet cable, but the downside is that the mesh node has to wirelessly 'backhaul' to the base station in addition to the usual transmission between itself and the client devices like phones tablets TVs, etc. As such, the speed and quality are very poor. But if that's the only way to get the signal, it's better than nothing. Often people find it's preferable to bite the bullet and run a cable.</div><div dir="auto"><br></div><div dir="auto">Let us know what you find in the troubleshooting.</div><div><br></div><div data-smartmail="gmail_signature">________________<br>Sent from my phone <br>Best Regards,<br>Al Fuller</div></div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Sat, Sep 19, 2026, 10:41 AM john niolon <<a href="mailto:jniolon@att.net">jniolon@att.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div><font face="Segoe UI">both satellites connect to the modem wirelessly... one works perfectly... the other is dead... I even brought the dead one and sat it next</font></div>
<div><font face="Segoe UI">to the modem and rebooted everything... the dead one still dead, the other is fine... afaik nothing has changed in equipment or software</font></div>
<div><font face="Segoe UI">unless ORBI did a firmware dump that I didn't know about BUT that should have killed both of them, right ??</font></div>
<div> </div>
<blockquote style="PADDING-BOTTOM:0px;PADDING-TOP:0px;PADDING-LEFT:0.5em;BORDER-LEFT:#c7e5ff 1px solid;MARGIN:0px 0px 0px 0.5em;PADDING-RIGHT:0px">
<div style="FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000"><b>----- Original Message -----</b></div>
<div style="FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000"><b>From:</b> Al Fuller <<a href="mailto:alfuller194@gmail.com" target="_blank" rel="noreferrer">alfuller194@gmail.com</a>></div>
<div style="FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000"><b>To:</b> john niolon <<a href="mailto:jniolon@att.net" target="_blank" rel="noreferrer">jniolon@att.net</a>>, Shop Talk <<a href="mailto:Shop-talk@autox.team.net" target="_blank" rel="noreferrer">Shop-talk@autox.team.net</a>></div>
<div style="FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000"><b>Sent:</b> 09/19/2026 10:08:03 AM</div>
<div style="FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000"><b>Subject:</b> Re: [Shop-talk] orbi mesh network system</div>
<hr style="BORDER-TOP:medium none;HEIGHT:1px;BORDER-RIGHT:medium none;BORDER-BOTTOM:medium none;COLOR:#ccc;BORDER-LEFT:medium none;BACKGROUND-COLOR:#ccc">
<div style="FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';FONT-WEIGHT:normal;COLOR:#000000;FONT-STYLE:normal">
<div>
<div>
<div>Ok, let's all do some basic troubleshooting... </div>
<div><br></div>
<div>Are all satellites failing to connect? Or just one or some? If it's all the issue is likely at the base station, while if 1 or more still work the issue is likely localized.</div>
<div><br></div>
<div>Are the satellites connected with Wi-Fi or wired?</div>
<div><br></div>
<div>Finally (and possibly most important) was anything changed or anything happened to the system between when it worked and didn't?</div>
<div><br></div>
<div data-smartmail="gmail_signature">________________<br>Sent from my phone <br>Best Regards,<br>Al Fuller</div></div><br>
<div class="gmail_quote">
<div class="gmail_attr" dir="ltr">On Fri, Sep 18, 2026, 4:01 AM john niolon <<a href="mailto:jniolon@att.net" rel="noreferrer noreferrer" target="_blank">jniolon@att.net</a>> wrote:<br></div>
<blockquote class="gmail_quote" style="PADDING-LEFT:1ex;BORDER-LEFT:#ccc 1px solid;MARGIN:0px 0px 0px 0.8ex">
<div>
<div><font face="Segoe UI">This system has one main wifi router and two satellite 'extenders'. Maybe I used the wrong term. The two satellite boxes should connect ( 'sync')</font></div>
<div><font face="Segoe UI">with the router to give you a total mesh system. One works fine … the other (in the detached shop has stopped connecting. Net gear</font></div>
<div><font face="Segoe UI">says they don't support the system and only fix is a 400 buck replacement... I'm just flailing here hoping someone might have come up</font></div>
<div><font face="Segoe UI">with some troubleshooting that might fix this... Netgear's customer service sucks and they advertise "Have your credit card ready when you call"</font></div>
<div><font face="Segoe UI"></font> </div>
<div><font face="Segoe UI">thanks</font></div>
<div><font face="Segoe UI">john</font></div>
<div> </div>
<blockquote style="PADDING-BOTTOM:0px;PADDING-TOP:0px;PADDING-LEFT:0.5em;BORDER-LEFT:#c7e5ff 1px solid;MARGIN:0px 0px 0px 0.5em;PADDING-RIGHT:0px">
<div style="FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000"><b>----- Original Message -----</b></div>
<div style="FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000"><b>From:</b> Al Fuller <<a href="mailto:alfuller194@gmail.com" rel="noreferrer noreferrer noreferrer" target="_blank">alfuller194@gmail.com</a>></div>
<div style="FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000"><b>To:</b> john niolon <<a href="mailto:jniolon@att.net" rel="noreferrer noreferrer noreferrer" target="_blank">jniolon@att.net</a>></div>
<div style="FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000"><b>Cc:</b> shop-talk <<a href="mailto:shop-talk@autox.team.net" rel="noreferrer noreferrer noreferrer" target="_blank">shop-talk@autox.team.net</a>></div>
<div style="FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000"><b>Sent:</b> 09/17/2026 9:41:08 PM</div>
<div style="FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000"><b>Subject:</b> Re: [Shop-talk] orbi mesh network system</div>
<hr style="BORDER-TOP:medium none;HEIGHT:1px;BORDER-RIGHT:medium none;BORDER-BOTTOM:medium none;COLOR:#ccc;BORDER-LEFT:medium none;BACKGROUND-COLOR:#ccc">
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<div>
<div>I'm not exactly clear on what you mean by a box won't sync.</div>
<div><br></div>
<div>Do you mean the system clock won't sync to a local ntp server? Remote service? Rsync service fails to move files? Other?</div>
<div><br></div>
<div data-smartmail="gmail_signature">________________<br>Sent from my phone <br>Best Regards,<br>Al Fuller</div></div><br>
<div class="gmail_quote">
<div class="gmail_attr" dir="ltr">On Thu, Sep 17, 2026, 6:17 AM john niolon <<a href="mailto:jniolon@att.net" rel="noreferrer noreferrer noreferrer" target="_blank">jniolon@att.net</a>> wrote:<br></div>
<blockquote class="gmail_quote" style="PADDING-LEFT:1ex;BORDER-LEFT:#ccc 1px solid;MARGIN:0px 0px 0px 0.8ex">
<div>
<div><font face="Segoe UI">Anyone using an ORBI network mesh system... I have a satellite box that will not sync and Netgear's solution is to</font></div>
<div><font face="Segoe UI">upgrade to a new system for 400 bucks</font></div>
<div><font face="Segoe UI"></font> </div>
<div><font face="Segoe UI">anyone got any trouble shooting suggestions</font></div>
<div><font face="Segoe UI"></font> </div>
<div><font face="Segoe UI">thanks</font></div>
<div><font face="Segoe UI">john</font></div></div>_______________________________________________<br><br><a href="mailto:Shop-talk@autox.team.net" rel="noreferrer noreferrer noreferrer noreferrer" target="_blank">Shop-talk@autox.team.net</a><br>Donate: <a href="http://www.team.net/donate.html" rel="noreferrer noreferrer noreferrer noreferrer noreferrer" target="_blank">http://www.team.net/donate.html</a><br>Suggested annual donation $12.96<br>Archive: <a href="http://www.team.net/pipermail/shop-talk" rel="noreferrer noreferrer noreferrer noreferrer noreferrer" target="_blank">http://www.team.net/pipermail/shop-talk</a> <a href="http://autox.team.net/archive" rel="noreferrer noreferrer noreferrer noreferrer noreferrer" target="_blank">http://autox.team.net/archive</a><br><br>Unsubscribe/Manage: <a href="http://autox.team.net/mailman/options/shop-talk/alfuller194@gmail.com" rel="noreferrer noreferrer noreferrer noreferrer noreferrer" target="_blank">http://autox.team.net/mailman/options/shop-talk/alfuller194@gmail.com</a><br><br></blockquote></div></div></blockquote></div></blockquote></div><br><br></div></div></blockquote></div></blockquote></div>