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We have local tool store that has been the SK rep for many years. My dad and I both have a bunch of SK rachets and sockets. Anytime they needed repair we would take them into the store and they would throw a repair kit in or replace the socket.</div>
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He went in a few weeks ago to have a rachet repaired. The store cannot even get repair kits from SK anymore! Seems like the new ownership has cheapened the product as well as making warranty and repairs difficult to impossible. I personally am going to shy
away from SK tools going forward. Sadly, I think they are a shell of what they used to be.</div>
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Brian</div>
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Nampa, ID</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Shop-talk <shop-talk-bounces@autox.team.net> on behalf of Mike Sinclair <phoenix722@comcast.net><br>
<b>Sent:</b> Wednesday, December 6, 2023 8:25 AM<br>
<b>To:</b> shop-talk@autox.team.net <shop-talk@autox.team.net><br>
<b>Subject:</b> Re: [Shop-talk] SK returns</font>
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<p><font size="2" face="Tahoma">I have a socket set that I got 70 years ago and have never had a problem with them. And they have seen some torque! Are they no longer quality tools?</font></p>
<p><font size="2" face="Tahoma">Mike<br>
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<div class="x_moz-cite-prefix">On 12/6/23 5:39 AM, old dirtbeard wrote:<br>
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<div class="x_gmail_default" style="font-size:small">I have always loved SK tools, particularly for working on motorcycles, little British cars, etc., where the thin design will fit where other tools would not.</div>
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<div class="x_gmail_default" style="font-size:small">They have changed ownership and I believe that some of the legacy websites, etc., may not be staffed.</div>
<div class="x_gmail_default" style="font-size:small"><br>
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<div class="x_gmail_default" style="font-size:small">I believe this is the current site for warranty claims on older SK tools:</div>
<div class="x_gmail_default" style="font-size:small"><a href="https://skhandtoolllc.myshopify.com/apps/product-registration?form=warranty-claim">SK Tools USA, LLC (skhandtoolllc.myshopify.com)</a><br>
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<div dir="ltr" class="x_gmail_attr">On Wed, Dec 6, 2023 at 5:24 AM John Innis <<a href="mailto:jdinnis@gmail.com" class="x_moz-txt-link-freetext">jdinnis@gmail.com</a>> wrote:<br>
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<div dir="ltr">Yes unfortunately, but I don't think you will benefit from my experience. I never did get to talk to a person and both of my warranty requests were denied. I have since sold all my SK tools and won't have anything to do with them.
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<div dir="ltr" class="x_gmail_attr">On Tue, Dec 5, 2023 at 10:48 PM Moose <<a href="mailto:eric@megageek.com" target="_blank" class="x_moz-txt-link-freetext">eric@megageek.com</a>> wrote:<br>
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<font size="2" face="sans-serif">Does anyone have any contact info for SK tools? (like a person on the inside?)</font>
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<font size="2" face="sans-serif">I have a breaker bar that broke. I went to their website and filled out their form to request a 'repair kit' a while ago.</font>
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<font size="2" face="sans-serif">I only received an email response that was the text I filled out in the online form. No additional information, no way to follow up or if they even would be sending the repair kit.</font>
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<font size="2" face="sans-serif">Anyone have any experience with this?</font> <br>
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<font size="2" face="sans-serif">Thanks.</font> <br>
<font size="2" face="sans-serif"><br>
Moose</font>_______________________________________________<br>
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<span class="x_gmail_signature_prefix">-- </span><br>
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<div dir="ltr">Best,
<div><br>
<div>Doug</div>
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