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<p dir="ltr">I have no personal experience, but I have heard that sometimes the anode is located inside the water inlet. Maybe if you look at the inlet, you will see an extra hex that would indicate the anode.</p>
<p dir="ltr">Brian</p>
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On January 1, 2016, at 8:18 PM, Steven Trovato <strovato@optonline.net> wrote:<br>
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<div>How about calling them? Here's the "contact us" page:<br>
<a href="http://www.richmondwaterheaters.com/Contact-Richmond-Water-Heaters">http://www.richmondwaterheaters.com/Contact-Richmond-Water-Heaters</a><br>
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It says:<br>
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<b>Customer Service Call Center<br>
</b>7:30am - 5:00pm Central Time Weekdays<br>
Phone: 800.621.5622<br>
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-Steve<br>
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At 08:28 PM 1/1/2016, Tim . wrote:<br>
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Hi all, <br>
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This house we bought has a Richmond electric water heater. I want to check the anode but there is no hex nut on top. All I see are plastic plugs that, when pulled, only expose insulation.
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I looked online and cannot find anything that shows how to do this on this brand's units. I realize that I am search challenged but looked for quite a while.
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I tried to send a message to the company via their website but the site would not allow me to send the message.
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