[Shop-talk] wireless router help

[Tim .]

Thanks for the advise to those who replied.

The drone on the phone accessed my router's logs and admitted there was an issue/fault on their end.

According to the tech who came out, there were "bad connections" between the coax and the modem as well as at my cable box. Not sure how that happens (and the lines are not that old) but would have to assume that the tech who made the connections did a crappy job.

I guess time will tell if this issue (shyte) keeps happening.

Thanks again
________________________________
From: Peter Murray <peterwmurray at gmail.com>
Sent: Sunday, July 9, 2023 8:40 PM
To: Tim . <tims_datsun_stuff at outlook.com>
Cc: Shop Talk <shop-talk at autox.team.net>
Subject: Re: [Shop-talk] wireless router help

Sorry for the late reply, I just got back from a long trip!

Those error messages look like minor DOCSIS cable infrastructure issues. I'd get on with your ISP support and have them make sure there aren't signal or other issues.

None of what I'm seeing of those 4 look terribly problematic, but I'm sure there are many more errors. They're pretty constant on my Cox cablemodem (most cablemodems are accessible for your viewing via 192.168.100.1).

About 5 years ago on my Cox Business connection, I had an issue where every 140 minutes, my modem would lose sync for 15 or so seconds and then reconnect. Cox refused to involve the DOCSIS (Cable's high-speed data modulation over RF/Coax protocol) team until they'd replaced lines, modems, dug in my yard, etc - but in the end, it was indeed a DOCSIS issue.

About 20 years ago, I had an ADSL connection with Verizon (768K/128K). Was really happy with it until I realized that everytime I'd establish a SSH connection to a not-very-remote Linux system, my modem would lose sync. Nobody could figure it out, so after some runaround, modem swaps and other palaver, I told the provider to disconnect, and I got SDSL (512K/512K) which didn't exhibit that or any other issues for as long as I used it. I also noticed that the original ADSL line never stopped working, so I continued to use it for as long as I lived there - but not for SSH.

-Peter

On Wed, Jun 28, 2023 at 4:04 PM Tim . <tims_datsun_stuff at outlook.com<mailto:tims_datsun_stuff at outlook.com>> wrote:
My modem/router is about three y ears old. It is either losing connection to the web or my ISP keeps "flashing" off for lack of a better term. The connection fails sometime just long enough to kick me off the vpn for work.

Can anyone see what might be the cause from these log entries?
Is my modem losing connection?
Or is my ISP the cause?

THANKS!!!
[cid:1893d65fb29cb971f161]
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