[Shop-talk] blue screen problems... need the gurus

[RandE]

Has anything been installed recently?  Hardware, software, Windows update,
etc.?

On Wednesday, March 30, 2016, Peter J. Thomas <pj_thomas at comcast.net> wrote:

> On 3/29/2016 8:42 PM, john niolon wrote:
>
> this week I have started getting the ‘blue screen of death’!!   Gives me
> the screen... does the dump and reboots...
>
> upon reboot I get the ‘windows had a boo-boo’  box with the following
> information
>
> Could be anything, bad hardware or bad driver or corrupted file system or
> virus, etc.  I believe you have Windows 7.  Best advice is to boot into
> safe mode and run diagnostics/updates.
>
> If it is Win 7 consider updating to Win 10.
>
>
> *Problem signature:*
> *  Problem Event Name:    BlueScreen*
> *  OS Version:    6.1.7601.2.1.0.256.48*
> *  Locale ID:    1033*
>
> *Additional information about the problem:*
> *  BCCode:    19*
> *  BCP1:    0000000000000020*
> *  BCP2:    FFFFFA800602A590*
> *  BCP3:    FFFFFA800602A5B0*
> *  BCP4:    0000000004020008*
> *  OS Version:    6_1_7601*
> *  Service Pack:    1_0*
> *  Product:    256_1*
>
> *Files that help describe the problem:*
> *  C:\Windows\Minidump\032916-26145-01.dmp*
> *  C:\Users\User\AppData\Local\Temp\WER-94801-0.sysdata.xml*
>
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>
> of course all of this is just gobblede-gook to me.   I did finally get it
> to allow me to print out the minidump and have it saved if someone wants to
> look at it
> I used to be able to read memory dumps, but that was 30 years ago with
> mainframes and cobol...  this don’t look like those !
>
> any of you super guru binary/hex people give me an idea what’s blowing up
> my pc ???   I would certainly appreciate some guidance...  I can email you
> the dump if it helps
>
> thanks
> John
> (shop content... I use my computer to order tools and ‘stuff’ for my shop )
>
>
>
>
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