[Shop-talk] New PC (was Dead PC)

[David Scheidt]

On Mon, Aug 20, 2012 at 11:23 AM, Marcus Pless <mpless at ucsd.edu> wrote:
> As another data point, my department at a large SoCal University
> purchases several hundred new PCs every year for use in computer
> labs, and we've done this for years. We've purchased Dells for
> at least the last 9 out of 10 years (last summer HP wanted our
> business badly enough that they undercut Dell's pricing so we
> went with HP). The HPs are nice machines, but the only real problem
> we've ever had with the Dells was when the entire industry was
> dealing with the "bad caps" plague.

Dell's handling of that was enough to make sure I never buy one.
They replaced defective system boards with boards they repaired --
knowingly!-- with defective caps.  And then refused to replace them
when the replaced caps died.


-- 
David Scheidt
dmscheidt at gmail.com