[Shop-talk] Dish Network vs Direct TV

[Pat Horne]

About 10 years ago I was a Direct TV customer. I received a flier in the 
mail telling me to watch for a decrease in my bill. When my next bill 
arrived it was about $30 higher than before. A call to their customer 
support number informed me that, yes, the bill went up, but that there 
were more channels added, so the cost per channel was less than before. 
I asked what channels had been added and the list  consisted entirely of 
infomercial channels, which I do not watch. I canceled the service that 
day and been with Dish Network ever since.

Peace,
Pat

Thusly spake Scott Hall, On 3/14/2011 2:33 PM:
> And I forgot to add about DirecTV: the bill they're sending me is 
> about $10 higher per month than what I agreed to.  So for I've not 
> been able to get resolution.  I either pay it or cancel early with an 
> early termination fee.
>
> No, it's not taxes, etc., each line is just between $1 and $2 higher 
> than what they told it it would be.
>
> I'll be done with them as soon as I can be.
>
> On 3/14/2011 3:22 PM, David Hillman wrote:
>> On Mon, 14 Mar 2011, eric at megageek.com wrote:
>>> Actually, it's a little of both.  However, a well placed dish will
>>> eliminate almost all of the problems, IF you aren't in an area prone to
>>> electrical storms.  (I.e. some of Florida, etc.)
>>> This is most likely why to had different results with two services on
>>> different dishes in the same house.
>>
>>    The results really weren't very different.  The internet signal 
>> was slightly more reliable, but the huge majority of the time, they 
>> were either both out, or both on.  I did have to build a ~15' brush 
>> to clear snow off the internet dish since it was larger and exposed ( 
>> and doesn't work at all when covered with snow ).
>>
>>    I loved the satellite internet product for the first few years.  I 
>> used to measure bandwidth higher than their support folks thought was 
>> possible. Over time, though, as they added customers, it got slower 
>> and slower until it finally wasn't worth it.  I doubt seriously I was 
>> getting "impossible" throughput from a poorly-aligned dish.
>>
>>> Like I said, I can count on one hand how many times I lost signal in 
>>> the
>>> past 10 years.
>>> I also install Directv on all my rentals (and provide it as part of 
>>> their
>>> rent).  Aside from the occasional receiver glitch, I've never had a
>>> problem.  Also, they have great customer service.
>>
>>    I don't think I'm the only one... Googling "DirecTV thunderstorm" 
>> yields a couple hundred thousand hits.
>>
>>    This is probably going to come off like I'm some DirecTV-hater, 
>> but I'm not.  I'm just a ex-customer who got what I think is a better 
>> deal elsewhere.  That said, DirecTV is currently defending at least 2 
>> class-action lawsuits for deceptive practices, and is rated F by the 
>> BBB ( http://www.la.bbb.org/Business-Report/DirecTV-Inc-81000357 ).  
>> They also paid the FTC the largest fine, ever, at the time, in 2005.
>>
>>    Just FYI.
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-- 
Pat Horne, Owner, Horne Systems
(512) 797-7501 Voice		5026 FM 2001
Pat at HorneSystemsTx.com	Lockhart, TX 78644-4443
www.hornesystemstx.com
-- We support Habitat for Humanity - a hand UP, not a hand OUT --