[Shop-talk] Harbor Freight

[Bob Spidell]

HF and their products' quality--or lack thereof--come up as a topic every now and then.  I think they're good for tools 
you use once in a lifetime or the occasional quality product at a decent price.  However, the last two internet orders 
I've placed had serious issues.  In both cases they charged me for, and shipped, something not even close to what I 
ordered.  The last time I ordered a power steering pump pulley puller set and they sent a sheet metal screw assortment!  
The items are, obviously, completely different and the part numbers weren't even close (and the wrong items shipped were 
quite a bit less expensive than what I ordered).

Anybody else having similar problems?  It seems like they're using blind monkeys to pull their stuff for shipment.  In 
both cases a call to customer service straightened things out, and they had me keep the wrong items--whether I 
needed/wanted them or not--but I wonder if they were to send me a compressor or welder instead of the box of O-rings I 
ordered if they'd be so generous.


bs

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Bob Spidell           San Jose, CA            bspidell at comcast.net

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