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<p>I've been told that Moss is changing their reseller program,
reducing discounts.</p>
<pre class="moz-signature" cols="72">Bob Haskell
Austin-Healey 3000 roadster registrar</pre>
<div class="moz-cite-prefix">On 8/20/26 01:15, Al Fuller wrote:<br>
</div>
<blockquote type="cite"
cite="mid:CADkpZwFnepSm6L+2+YgaJ1u23vkaPt5DMMxHF+v2Ke0gKD2Wpg@mail.gmail.com">
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<div>Just to be clear, there's no mystery about Moss Motors
being sold. They discuss it on the new emails, as well as
listing a company chronology on the website "about-us" page
ending in "2024 Moss Motors purchased by Radial Equity".</div>
<div><br>
</div>
<div data-smartmail="gmail_signature">________________<br>
Sent from my phone <br>
Best Regards,<br>
Al Fuller</div>
</div>
<br>
<div class="gmail_quote gmail_quote_container">
<div dir="ltr" class="gmail_attr">On Wed, Aug 19, 2026, 7:25 PM
Robert Markovich <<a href="mailto:rmarkovich@aol.com"
moz-do-not-send="true" class="moz-txt-link-freetext">rmarkovich@aol.com</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote"
style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
I’ve also found that no one at Moss picks up the phone
anymore—horribly long wait times on hold simply to ask a
question. I think if Moss has been sold, as someone con this
thread suggested, the new owners have cut customer service
staff. In any case, that plus questionable quality are
driving many of us elsewhere. <br>
<br>
<br>
<div><a style="font-size:12px"
href="https://aolapp.onelink.me/eG2g?pid=NativePlacement&c=US_Acquisition_YMktg_320_EmailSignature_AttributionDL&af_sub1=Acquisition&af_sub2=US_YMktg&af_sub3=&af_sub4=100002473&af_sub5=SentFromNewAOLApp__Interstitial_&af_ios_store_cpp=ce85ce34-ad0f-4811-a92b-a172743b064e&af_android_url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.aol.mobile.aolapp%26listing%3Demail_signature_attribution"
target="_blank" rel="noreferrer" moz-do-not-send="true">Sent
from the all new AOL app for iOS</a><br>
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<br>
<p
style="font-size:15px;color:rgb(132,115,255);padding-top:15px;margin-top:0px">On
Wednesday, August 19, 2026, 7:34 PM, healeybruce--- via
Healeys <<a href="mailto:healeys@autox.team.net"
target="_blank" rel="noreferrer" moz-do-not-send="true"
class="moz-txt-link-freetext">healeys@autox.team.net</a>>
wrote:</p>
<blockquote>
<div id="m_9172001972532651582yiv2242738360">
<div>
<div>
<p><span
style="font-family:"Trebuchet MS",sans-serif">Time will tell.
For now, I continue to trust Dave Nock’s
sourcing and I but more and more from AH Spares.</span></p>
<p><span
style="font-family:"Trebuchet MS",sans-serif"> </span></p>
<p><span
style="font-family:"Trebuchet MS",sans-serif">Bruce Steele</span></p>
<p><span
style="font-family:"Trebuchet MS",sans-serif">1960 BN7</span></p>
<p><span
style="font-family:"Trebuchet MS",sans-serif"> </span></p>
<div
style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in">
<p><b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
Healeys <<a
href="mailto:healeys-bounces@autox.team.net"
target="_blank" rel="noreferrer"
moz-do-not-send="true"
class="moz-txt-link-freetext">healeys-bounces@autox.team.net</a>>
<b>On Behalf Of </b>Al Fuller<br>
<b>Sent:</b> Friday, August 14, 2026 12:51 PM<br>
<b>To:</b> Tom <<a
href="mailto:ah3000me@gmail.com"
target="_blank" rel="noreferrer"
moz-do-not-send="true"
class="moz-txt-link-freetext">ah3000me@gmail.com</a>><br>
<b>Cc:</b> Healey Mail List <<a
href="mailto:healeys@autox.team.net"
target="_blank" rel="noreferrer"
moz-do-not-send="true"
class="moz-txt-link-freetext">healeys@autox.team.net</a>><br>
<b>Subject:</b> Re: [Healeys] Moss email</span></p>
</div>
<p> </p>
<p>I just got your email out of the spam folder...</p>
<p> </p>
<p>We knew in San Luis Obispo that they were sold,
and I had a whole long conversation with one of
the marketing people about the consistent poor
quality of the stuff they were selling.</p>
<p> </p>
<p>They claimed there was nothing they could do
about it because people always buy the lowest
price, and are unwilling to pay for higher
quality.</p>
<p> </p>
<p>My response was something along the lines of that
practice will accelerate people out of the classic
cars, if they can't even rely on brand new parts!</p>
<p> </p>
<p>Maybe they are rethinking it...</p>
<p> </p>
<div>
<p>________________<br>
Sent from my phone <br>
Best Regards,<br>
Al Fuller</p>
</div>
<p> </p>
<p>On Fri, Aug 14, 2026, 11:43<span
style="font-family:"Arial",sans-serif"> </span>AM
Tom <<a
rel="nofollow noopener noreferrer noreferrer"
href="mailto:ah3000me@gmail.com" target="_blank"
moz-do-not-send="true"
class="moz-txt-link-freetext">ah3000me@gmail.com</a>>
wrote:</p>
<blockquote
style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in">
<p>Hi all,</p>
<p> </p>
<p>Anyone else get the <i>We’re Improving — Come
Back to Moss </i>email from Moss Motors? I
haven't needed parts in a while, so I haven't
paid much attention to the state of the parts
industry for our cars. Is Moss having problems?</p>
<p> </p>
<p>- Tom</p>
<p> </p>
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