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<div><b>From:</b> warthodson@aol.com <warthodson@aol.com></div><div><b>To:</b> Ken Hyndman <hyndmank@mossmotors.com></div><div><b>Sent:</b> Saturday, August 5, 2023 at 08:12:36 AM CDT</div><div><b>Subject:</b> Re: [Healeys] Fw: 851-310 Gas Tank Strap - Too thick - Westport Vintage Restorations 7-553606 - 5-6162672</div><div><br></div>
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<div dir="ltr">Ken,</div><div dir="ltr">I am disappointed by your reply. </div><div dir="ltr">Of course all your inventory is the same. It is your specification that is incorrect.</div><div dir="ltr">Even though the Healey mailing list agrees with me that the Moss specification is too thick & I offered to send you additional photos & samples of original padding material you apparently have no interest is correcting the error in your specification. "No thanks. We will just keep selling the incorrect parts because most customers don't waste their time trying to correct our problems." That is not a good message to send to your customers.</div><div dir="ltr">By the way, where did you get 3/32" for the thickness of the padding? All my correspondence has indicated 1/8"? </div><div dir="ltr">Gary Hodson</div><div dir="ltr"><br clear="none"></div>
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On Thursday, August 3, 2023 at 03:42:57 PM CDT, Ken Hyndman <hyndmank@mossmotors.com> wrote:
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<p class="ydpccfc7d9ayiv1905698552ydpd6f07f87yiv5930224807MsoNormal">Gary,</p>
<p class="ydpccfc7d9ayiv1905698552ydpd6f07f87yiv5930224807MsoNormal">All our stock of the 851-310 straps are the same.</p>
<p class="ydpccfc7d9ayiv1905698552ydpd6f07f87yiv5930224807MsoNormal">They can be returned or perhaps take off the padding off and put some 3/32” gasket material in their place.</p>
<p class="ydpccfc7d9ayiv1905698552ydpd6f07f87yiv5930224807MsoNormal">The split leg rivets should be able to re-use.</p>
<p class="ydpccfc7d9ayiv1905698552ydpd6f07f87yiv5930224807MsoNormal">Ken</p>
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