<div dir="ltr"><div dir="auto">Well<span class="gmail_default" style="font-family:arial,sans-serif;font-size:small">, based</span> o<span class="gmail_default" style="font-family:arial,sans-serif;font-size:small">pon</span> the advice given<span class="gmail_default" style="font-family:arial,sans-serif;font-size:small"> and a carefully reading ofthe information on their web page <a href="https://britishclassiccarparts.com/">https://britishclassiccarparts.com/</a></span> <span class="gmail_default" style="font-family:arial,sans-serif;font-size:small">
which includes this statement: <i><b>BCC will only supply springs that comply, as best possible, with OEM specifications or better
</b></i></span>I ordered a pair of BN1<span class="gmail_default" style="font-family:arial,sans-serif;font-size:small"> rear springs. </span><br></div><div style="font-family:arial,sans-serif;font-size:small" class="gmail_default">Initially I thought my order had not gone through because despite their statement that
<i><b>"Your order confirmation from BCC will include basic dimensional
information on the spring you have ordered allowing you to check against
the springs you are replacing" </b></i>I received no confirmation from BCC that the order had been received and the only way to confirm that it had indeed been received aws to check my account withdrawals.</div><div style="font-family:arial,sans-serif;font-size:small" class="gmail_default">These springs are not inexpensive and ended up costing almost 3 times what they would have cost from one of the usual suspects.</div><div style="font-family:arial,sans-serif;font-size:small" class="gmail_default">When I finally received the shipment and had an opportunity to examine what had been supplied I was far from impressed.</div><div style="font-family:arial,sans-serif;font-size:small" class="gmail_default">This is my email sent to BCC regarding their <b><i>
"OEM specifications or better"</i></b> product. <br></div><div style="font-family:arial,sans-serif;font-size:small" class="gmail_default"><br></div><div style="font-family:arial,sans-serif;font-size:small" class="gmail_default">
<p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">Dear Sirs, <span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">We recently received from yourselves a pair of rear leaf
springs purchased for an Austin Healey 100 BN1 which we are restoring to concours
level for a long-time customer.<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">The preamble on your web site states “<b>BCC will only
supply springs that comply, as best possible, with OEM specifications or better.”<span></span></b></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">You also state “<b>Your order confirmation from BCC will
include basic dimensional information on the spring you have ordered allowing
you to check against the springs you are replacing.” </b>We received neither
an order confirmation nor the dimensional information mentioned.<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">The springs that we have received do not come even close to
the OEM specifications for the springs for a BN1.<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">There were 3 types of leaf springs supplied for the BN1. The
final design, fitted after body number C.154647 was arrived at after much
experimentation as many owners experienced difficulties with the rear
suspension of these vehicles.<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">The last type, part number 1B829, had the following
specifications:<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">Free length<span> </span>34.75” <span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">Laden length 36”<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">Free camber 3.75”<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">Laden camber 0.25”<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">Deflection 4” @ 490 lbs<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">Number of leaves 8<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">Number of zinc interleaves 3<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">6 rebound clips were used on each spring, 2 open to the top
and one, the outer, open to the bottom.<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">The rebound clips were closed using ¼” UNF countersunk slot
screws with tubular spacers. <span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">A special extra-long “toe bolt” head was required to
penetrate the fiber pads and tapered spacers.<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">The springs that you have supplied are absolutely unsuitable
for use on this vehicle and are <b>nothing like OEM specifications</b>.<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">In addition to the above the following are some of the other
problems that we have noticed with your product.<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p style="margin:0in 0in 0in 0.5in;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif"><span>1.<span style="font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-size-adjust:none;font-kerning:auto;font-feature-settings:normal">
</span></span>Free camber 4.75”<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p style="margin:0in 0in 0in 0.5in;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif"><span>2.<span style="font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-size-adjust:none;font-kerning:auto;font-feature-settings:normal">
</span></span>No zinc interleaves at all.<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p style="margin:0in 0in 0in 0.5in;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif"><span>3.<span style="font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-size-adjust:none;font-kerning:auto;font-feature-settings:normal">
</span></span>Metric thread hex head rebound clip screws (threatening
the tyre sidewalls)<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p style="margin:0in 0in 0in 0.5in;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif"><span>4.<span style="font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-size-adjust:none;font-kerning:auto;font-feature-settings:normal">
</span></span>Short “toe bolt” heads (very dangerous as the
axle will be located by friction alone if these springs were to be installed)<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p style="margin:0in 0in 0in 0.5in;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif"><span>5.<span style="font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-size-adjust:none;font-kerning:auto;font-feature-settings:normal">
</span></span>Middle rebound clip installed upside down<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p style="margin:0in 0in 8pt 0.5in;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif"><span>6.<span style="font-variant:normal;font-weight:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-size-adjust:none;font-kerning:auto;font-feature-settings:normal">
</span></span>Nothing locating the end rebound clips <span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">We have not bothered to install these springs because this would
obviously be a total waste of our time. <span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">The cost of these springs £576.27 plus local taxes of $CDN107.20
(£63.01) for a total of £639.28.<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">We could have purchased Indian made reproduction springs,
which we have used previously and are considerably more accurate aesthetically,
from a local supplier for about 30% of the cost from yourselves but based upon
the claims on your advertising opted to purchase what were reputed to be the
best available.<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">We do not believe that it is unreasonable of us to expect a
full refund as your product does not even come close to being what you advertise.<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">We will be happy to return this defective product to you at
your expense.<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif">Please advise.<span></span></span></i></p><i><span style="font-family:times new roman,serif">
</span></i><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif"> Michael Salter</span></i></p><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><span style="font-family:times new roman,serif"><span style="font-family:arial,sans-serif"><br></span></span></p><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><span style="font-family:times new roman,serif"><span style="font-family:arial,sans-serif">The answer received from the General Manager of BCC served no useful purpose and indicated that he should definitely seek a career in politics when BCC goes under.</span></span><i><span style="font-family:times new roman,serif"><br></span></i></p><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif"><font size="4"><span style="font-family:arial,sans-serif"><br></span></font></span></i></p><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i><span style="font-family:times new roman,serif"><font size="4"><span style="font-family:arial,sans-serif">NOT RECOMMENDED</span></font><br></span></i></p>
</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon., Oct. 25, 2021, 8:09 p.m. John Sims, <<a href="mailto:ahbn6@verizon.net" target="_blank">ahbn6@verizon.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div>
Try <a href="http://britishclassiccarparts.com" rel="noreferrer" target="_blank">britishclassiccarparts.com</a><div><br><br><br><a href="https://apps.apple.com/us/app/aol-news-email-weather-video/id646100661" rel="noreferrer" target="_blank">Sent from the all new AOL app for iOS</a><br><br><p style="font-size:15px;color:rgb(113,95,250);padding-top:15px;margin-top:0px">On Monday, October 25, 2021, 8:05 PM, Alan Seigrist via Healeys <<a href="mailto:healeys@autox.team.net" rel="noreferrer" target="_blank">healeys@autox.team.net</a>> wrote:</p><blockquote><div id="gmail-m_-6978132841228220431gmail-m_1129132632207409124gmail-m_5666412297485854156m_7977452422656917503yiv4138714625"><div dir="ltr"><div>Hi Michael -</div><div><br></div><div>My experience is to have spring makers in the UK make them up. There are several there, and generally they know what they are doing.<br><br>Best,</div><div><br></div><div>Alan</div></div><div><br><div><div dir="ltr">On Fri, 22 Oct 2021 at 2:26 AM, Michael Salter <<a rel="nofollow noopener noreferrer noreferrer" href="mailto:michaelsalter@gmail.com" target="_blank">michaelsalter@gmail.com</a>> wrote:<br></div><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div>As is so common with "offshore " products I'm having ongoing problems with the currently available rear springs, in particular those for the 100.<div>It seems that all the usual suspects source these from the same manufacturer in India and it is my suspicion that these are made from substandard steel. </div><div>Typically leaf springs are made from 5160 steel which is incredibly resistant to deformation and fatigue. I don't have facilities to determine what steel is used to make these springs but it certainly isn't 5160!!</div><div>Has anyone found a source for rear springs which last more than a few years?</div><div><br></div><div>M</div><div><br></div></div>
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