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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D'>Charles and others:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D'>I cannot believe the Denis Welch is still using such a convoluted method of ordering, shipping and payments for their international customers, when so many other U.K. suppliers are up to date on servicing their customers. The US must be their largest potential market, yet, they do not seem to make it easy for them with more expensive shipping, add on fees and so on.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D'>Just my thought since I spend over 40 years traveling the world servicing customers with American Product.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D'>Bob Begani<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Healeys <<a href="mailto:healeys-bounces@autox.team.net">healeys-bounces@autox.team.net</a>> <b>On Behalf Of </b>Charles Rice<br><b>Sent:</b> Thursday, March 19, 2020 1:11 AM<br><b>To:</b> <a href="mailto:healeys@autox.team.net">healeys@autox.team.net</a><br><b>Subject:</b> [Healeys] Ordering from Denis Welch<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thought I’d give closure to my adventures with Denis Welch. Recalling, some weeks ago, I tried to order an aluminum head & accessories and pay with VISA.<o:p></o:p></p><p class=MsoNormal>Welch rejected the VISA, telling me to deposit the money to their bank, in Pound Sterling only! My bank couldn’t do that, so I set up a service (AFEX) that could do this<o:p></o:p></p><p class=MsoNormal>at a reasonable rate. Last Friday, at the last minute, I get an email from Welch saying they could take my VISA, but only over the phone! I only have a cellphone,<o:p></o:p></p><p class=MsoNormal>which won’t let me call overseas, but they can call me! I emailed them to call me immediately, which they did. The shipment arrived Tuesday, I had to pay UPS a $45 “import fee.”<o:p></o:p></p><p class=MsoNormal>No mention (yet) of sales tax. So, all is well. Thanks for all the replies & advice. Hope to get it installed in a week or so. <o:p></o:p></p><div id=DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=1 cellpadding=0 style='border:none;border-top:solid #D3D4DE 1.0pt'><tr><td width=55 style='width:41.25pt;border:none;padding:9.75pt .75pt .75pt .75pt'><p class=MsoNormal><a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient&utm_term=icon" target="_blank"><span style='text-decoration:none'><img border=0 width=46 height=29 style='width:.4791in;height:.302in' id="_x0000_i1025" src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-round-orange-animated-no-repeat-v1.gif"></span></a><o:p></o:p></p></td><td width=470 style='width:352.5pt;border:none;padding:9.0pt .75pt .75pt .75pt'><p class=MsoNormal style='line-height:13.5pt'><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#41424E'>Virus-free. <a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient&utm_term=link" target="_blank"><span style='color:#4453EA'>www.avast.com</span></a> <o:p></o:p></span></p></td></tr></table><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>