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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>David,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have not. I typically order once a week and have the parts 3 days later unless the part is shipping from the E. Coast.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have a sales rep. Mark Evans, same guy for over 6 years. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>If you’d like, I can put you in touch with him.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Jonas Payne<o:p></o:p></p><p class=MsoNormal>PBR Consulting Services, LLC<o:p></o:p></p><p class=MsoNormal>702.882.6711<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Healeys <<a href="mailto:healeys-bounces@autox.team.net">healeys-bounces@autox.team.net</a>> <b>On Behalf Of </b>David Masucci<br><b>Sent:</b> Thursday, May 31, 2018 5:55 AM<br><b>To:</b> Healeys List <<a href="mailto:healeys@autox.team.net">healeys@autox.team.net</a>><br><b>Subject:</b> [Healeys] Moss<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-family:"Arial",sans-serif'>So are any of you guys noticing a sudden lack of responsiveness from Moss? Until recently, if I placed an order i would almost always get a shipping notification the next day. And almost always my parts would be on my doorstep within 1 to 3 days. </span><o:p></o:p></p></div><div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-family:"Arial",sans-serif'>What is really bothering me is that they now seem to take 3 to 5 days just to ship and send the acknowledgement. This is the third time in the last 2 months that I've waited much longer than usual. I used to count on fast shipping from Moss. Right now I am waiting for an acknowledgement from an order placed on Monday, and nothing so far. I know Monday was a holiday, but I'm seeing a trend.</span><o:p></o:p></p></div></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-family:"Arial",sans-serif'>I've noticed a policy change where every package tells you to open and inspect immediately as they won't be responsible after so many days...5 I think. I can understand this to a point, but we're not buying shoes here. Sometimes you won't know if a part is not right for some time. This hasn't caused me any issue yet, but the trend has me wondering what's up. </span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Is it just me, or has anyone else noticed these changes? Looks like there's no chance that i will have my parts for my weekend plans. <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Thanks for listening,<o:p></o:p></p></div><div><p class=MsoNormal>Dave<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>BJ8 getting there.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><img border=0 width=308 height=174 style='width:3.2083in;height:1.8083in' id=HEV1527771286431 src="cid:image002.jpg@01D3F8C2.466B7E30" name="storage_emulated_0_DCIM_Camera_20180530_184739_jpg_1527771286431"><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-family:"Arial",sans-serif'> </span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div id="composer_signature"><div><p class=MsoNormal><span style='font-size:9.5pt;color:#575757'>Sent from my Verizon, Samsung Galaxy smartphone<o:p></o:p></span></p></div></div></div></body></html>