[Healeys] Moss email

[Robert Markovich]

I’ve also found that no one at Moss picks up the phone anymore—horribly long wait times on hold simply to ask a question. I think if Moss has been sold, as someone con this thread suggested, the new owners have cut customer service staff. In any case, that plus questionable quality are driving many of us elsewhere. 


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On Wednesday, August 19, 2026, 7:34 PM, healeybruce--- via Healeys <healeys at autox.team.net> wrote:

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Time will tell.  For now, I continue to trust Dave Nock’s sourcing and I but more and more from AH Spares.

  

Bruce Steele

1960 BN7

  

From: Healeys <healeys-bounces at autox.team.net> On Behalf Of Al Fuller
Sent: Friday, August 14, 2026 12:51 PM
To: Tom <ah3000me at gmail.com>
Cc: Healey Mail List <healeys at autox.team.net>
Subject: Re: [Healeys] Moss email

  

I just got your email out of the spam folder...

  

We knew in San Luis Obispo that they were sold, and I had a whole long conversation with one of the marketing people about the consistent poor quality of the stuff they were selling.

  

They claimed there was nothing they could do about it because people always buy the lowest price, and are unwilling to pay for higher quality.

  

My response was something along the lines of that practice will accelerate people out of the classic cars, if they can't even rely on brand new parts!

  

Maybe they are rethinking it...

  

________________
Sent from my phone 
Best Regards,
Al Fuller

  

On Fri, Aug 14, 2026, 11:43 AM Tom <ah3000me at gmail.com> wrote:


Hi all,

  

Anyone else get the We’re Improving — Come Back to Moss email from Moss Motors?  I haven't needed parts in a while, so I haven't paid much attention to the state of the parts industry for our cars.  Is Moss having problems?

  

- Tom

  

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