[Healeys] Problems with SC Parts

[josef-eckert at t-online.de]

Simon, 

	its all about human beings.Lets tell a short story. A big company
decides to have their stock in parts better organised and centralized.
You do a reorganization and conzentrate your storage and take most of
the storage of a company you brought under enterprise control to the
main stock location. Stuff in the subsidiary you did the change and
took their store of parts off, are lets say it friendly "demotivated",
as they realize they are no more the middle of the world. So they may
change their behaviour also to customers and use it as a valve for
their irritation.  Perhaps such things are currently going on. 

	So it has something to do with streamlining within nowadays big
enterprises. Not nice, but top management driven and they do not care
as they see the better profit at the end of the line. Perhaps stuff in
these now less important subsidiary will be transposed, if they keep
to their unfriendly customer face behaviour. 

	Josef Eckert 

	Germany  

	  Von: "Simon Lachlan" <simon.lachlan at homecall.co.uk>
 An: <josef-eckert at t-online.de>, "'Forum Healeys'"
<Healeys at autox.team.net>
 Betreff: RE: [Healeys] Problems with SC Parts
 Datum: Sat, 12 Jan 2013 23:04:12 +0100

 Well, Josef, I live about 150 miles from SC and I'm getting the
runaround
 too. Something which I ordered on the 4th and they said they had in
stock
 for immediate despatch still has not arrived. I rang them and they
said
 they'd posted it on the 7th. It's the 12th today. This item is so
small and
 cheap that its price is completely irrelevant. I only, rather against
my
 better judgement, ordered it for SC because they're the only ones who
claim
 to have it in stock.
 Simonm