[Healeys] Fw: Craftsman Tools (No Flames!!)

[dwflagg at juno.com]

Gee, character and honesty. What a novel concept!! Tom, you are an
anomaly in a society that has basically become self-absorbed and special
interest driven. Your feeling is appreciated. We once returned to a
grocery store to pay for an item we had not been charged for. The manager
said that people complain when they are mistakenly over charged, but
NEVER come back when they aren't charged. The point being that somebody
pays for it. If you take tools back for replacement that aren't yours,
the cost is passed along. There is no free lunch. IMHO.

Doug

 
> Well--I guess if a person wanted to they could go to a flea market 
> and buy old beat up Craftsman tools for peanuts and take them to 
> Sears for replacement.
> 
> I know, we had this discussion before, but I still have this feeling 
> that if I didn't buy it originally, i shouldn't be taking it back 
> for replacement.
> 
> Flame away.:)
> 
> 
> ---- Dick Matson <medlabinc at msn.com> wrote: 
> 
> =============
> I recently found a Craftsman screwdriver on the highway.  There were 
> no black
> skid marks around but the screwdriver had sure been run over some.  
> It was in
> rough shape.
> 
> Not able to find it's owner I took it to the tool section of the 
> Sears store
> saying this screwdriver is in pretty rough shape.  The store asked 
> if I wanted
> a new one.
> 
> Among some other-type tools Sears will not replace tape rules either 
> now.
> 
> Dick Matson / Bj8
> 
> 
> ----- Original Message -----
> From: Greg Lemon<mailto:glemon at neb.rr.com>
> To: HealeyRick<mailto:healeyrick at yahoo.com> ; 'Austin Healey
> List'<mailto:healeys at autox.team.net> ; 'Jonas
> Payne'<mailto:jpayne at ThorCon.net> ; 
> JohnSims<mailto:ahbn6 at verizon.net>
> Sent: Sunday, August 29, 2010 6:42 AM
> Subject: Re: [Healeys] Craftsman Tools
> 
> 
> "Craftsman will no longer give you a "new"ratchet.  They will give 
> you a
>  "rebuilt" one.  At least you can still get a new BFScrewdriver, 
> which I'm
> sure
>  none of us ever misused as a prybar to get an engine aligned into 
> its
> mounts.
>  ;-/
> 
>  Rick"
> 
> Made me chuckle, I have taken in "BF Screwdrivers" that have 
> obviously been
> used a not only as a prybar, but a chisel, with the plastic end 
> banged all
> to hell, no questions or comments no dirty looks, no paperwork or 
> receipt
> required they just give me a new one.
> 
> heck of a deal, yes the new ratchets and some of the new tools are 
> not as
> high quality as the old ones, but if they fail sooner you can still 
> take
> them back again..and again.
> 
> Greg Lemon
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