[Fot] FW: The Roadster Factory—A Message from Albert

Wed Jan 10 08:53:38 MST 2024

FYI, Good news?

Charly Mitchel

TR6 #44

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THE ROADSTER FACTORY—A MESSAGE FROM ALBERT
JANUARY 9, 2023.

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Dear TRF Customer-

As you have probably heard by now, there was a fire on Christmas morning and our building and inventory were mostly destroyed. TRF will be closed for the month of January while we try to figure out where to go from here. We hope to reopen and we appreciate your patience in the meantime.

TRF is grateful for the outpouring of support received from suppliers, customers, friends, family, local community members and even strangers. We are especially grateful to the 14+ companies of firefighters who sacrificed their Christmas to extinguish the blaze. Thankfully no one was hurt.

Here are some answers to questions you might have.

1)  We are going to consider all open orders canceled at this time.  If you have something on back order that you still need, please drop us an email ( <mailto:trfbackorders at gmail.com> trfbackorders at gmail.com) to see about reinstating the order. Keep in mind backorders are not charged until they are shipped. So if you had something on backorder, you probably were not charged for it.

2)  If you feel you have a credit with TRF, please drop us an email ( <mailto:trfbackorders at gmail.com> trfbackorders at gmail.com). Many of our records have been destroyed, but we should be able to verify credits if you bring them to our attention. If you have a gift certificate you no longer want, please get in touch and we will sort it out.  Please be patient, we will do our best to get back to you by the end of January.

3)  If you have any other questions or concerns, please drop us an email ( <mailto:trfbackorders at gmail.com> trfbackorders at gmail.com) and we will do our best to get back to you quickly.

4)  If you would like to help, please consider making a donation to the Armagh Fire Department. ( <https://the-roadster-factory.us4.list-manage.com/track/click?u=42f4df5f2d8626634f24af0f6&id=90bf22396b&e=9093e4900f> https://www.gofundme.com/f/the-roadster-factory-recovery-fund?utm_campaign=p_cp+share-sheet&utm_medium=copy_link_all&utm_source=customer)

I will be back in touch soon.

best,
Albert
TRF 

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Our mailing address is: 

The Roadster Factory

328 Killen Rd

Armagh, PA 15920-9242

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