Subject: Re: [Shop-talk] scanner help

From: Tom Coradeschi <[email-masked]>
Date: Mon, 24 Apr 2023 07:59:19 -0400

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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=3D=
utf-8"></head><body dir=3D"auto">Is it USB connected? Maybe (assuming you ha=
ven=E2=80=99t already done so) try a different cable? Grasping at straws=E2=80=
=A6<br><br><div dir=3D"ltr">Tom Coradeschi<div>[email-masked]</div></div>=
<div dir=3D"ltr"><br><blockquote type=3D"cite">On Apr 23, 2023, at 10:22 PM,=
 john &lt;[email-masked]&gt; wrote:<br><br></blockquote></div><blockquote t=
ype=3D"cite"><div dir=3D"ltr">=EF=BB=BF
<meta name=3D"GENERATOR" content=3D"MSHTML 11.00.10570.1001">

<div><font face=3D"Segoe UI">VueScan for my first choice... same as all the o=
thers</font></div>
<div><font face=3D"Segoe UI"></font>&nbsp;</div>
<div><font face=3D"Segoe UI">j</font></div>
<div>&nbsp;</div>
<blockquote style=3D"PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0.=
5em; BORDER-LEFT: #c7e5ff 1px solid; MARGIN: 0px 0px 0px 0.5em; PADDING-RIGH=
T: 0px">
<div style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><b>-=
---- Original Message -----</b></div>
<div style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><b>From:=
</b> Ronnie Day &lt;<a href=3D"mailto:[email-masked]">ronnie.day@gmail=
.com</a>&gt;</div>
<div style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><b>T=
o:</b> Mike Sinclair &lt;<a href=3D"mailto:[email-masked]">phoenix72=
[email-masked]</a>&gt;</div>
<div style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><b>C=
c:</b> &lt;<a href=3D"mailto:[email-masked]">[email-masked].=
net</a>&gt;</div>
<div style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><b>S=
ent:</b> 4/23/2023 7:09:35 PM</div>
<div style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><b>S=
ubject:</b> Re: [Shop-talk] scanner help</div>
<hr style=3D"BORDER-TOP: medium none; HEIGHT: 1px; BORDER-RIGHT: medium none=
; BORDER-BOTTOM: medium none; COLOR: #ccc; BORDER-LEFT: medium none; BACKGRO=
UND-COLOR: #ccc">

<div dir=3D"ltr">Plus 1 for VueScan. Ed is an incredible guy and the softwar=
e simply works! You can D/L it and see if/how it works. You'll get watermark=
s until you pay for it but you'll know it works before you do. It was recomm=
ended&nbsp;by a friend on the editing&nbsp;list I've been on since the mid '=
90s.&nbsp;I used it for maybe 15 minutes and bought the lifetime licence.&nb=
sp;At some point&nbsp;Ed made it cross-platform and my lifetime licence was g=
randfathered so I can scan using my Brother MFC from any of my Macs or PCs. I=
narguably&nbsp;the best $100 I ever spent on software!=20
<div><br></div>
<div>RD</div></div><br>
<div class=3D"gmail_quote">
<div class=3D"gmail_attr" dir=3D"ltr">On Sun, Apr 23, 2023 at 5:06=E2=80=AFP=
M Mike Sinclair &lt;<a href=3D"mailto:[email-masked]">phoenix722@com=
cast.net</a>&gt; wrote:<br></div>
<blockquote class=3D"gmail_quote" style=3D"PADDING-LEFT: 1ex; BORDER-LEFT: r=
gb(204,204,204) 1px solid; MARGIN: 0px 0px 0px 0.8ex">
<div bgcolor=3D"#ffffff">
<p><font size=3D"2"><font face=3D"Tahoma">Make sure your wireless is not set=
 to public.&nbsp; Don't ask me how I know.</font></font></p>
<p><font size=3D"2"><font face=3D"Tahoma">Mike</font></font><br></p>
<div>On 4/23/23 1:32 PM, john wrote:<br></div>
<blockquote type=3D"cite">
<div><font face=3D"Segoe UI">trying to copy some documentation on my tools a=
nd my scanner refuses to cooperate.&nbsp; It used to work.&nbsp; It's a HP m=
1217 nfw multifunction printer.&nbsp; I've reloaded all the proper up to dat=
e drivers</font></div>
<div><font face=3D"Segoe UI">run diagnostics on hardware and all is fine.. r=
eset to factory settings... tried several different scanner software package=
s including HPs version and everyone says it "Can Not&nbsp;Communicate with t=
he scanner."</font></div>
<div>&nbsp;</div>
<div><font face=3D"Segoe UI">Tried an online tech support outfit that said i=
t was a virus preventing it from working and for 250 bucks they would fix it=
... well, thanks but no thanks.&nbsp; Ran several malware and virus programs=
 and found one</font></div>
<div><font face=3D"Segoe UI">PUP file and removed it .&nbsp; After that redi=
d all above and same result... Hope someone can tech me up on this and get t=
his piece of printer working again...and all other printer functions work fi=
ne</font></div>
<div>&nbsp;</div>
<div><font face=3D"Segoe UI">thanks</font></div>
<div>&nbsp;</div>
<div><font face=3D"Segoe UI">john</font></div><br>
<fieldset></fieldset> <pre>_______________________________________________

<a href=3D"mailto:[email-masked]" target=3D"_blank">Shop-talk@auto=
x.team.net</a>
/www.team.net/donate.html</a>
Archive: <a href=3D"http://www.team.net/pipermail/shop-talk" target=3D"_blan=
k">http://www.team.net/pipermail/shop-talk</a> <a href=3D"http://autox.team.=
net/archive" target=3D"_blank">http://autox.team.net/archive</a>

lk/[email-masked]" target=3D"_blank">http://autox.team.net/mailman/o=
ptions/shop-talk/[email-masked]</a>

</pre></blockquote></div>_______________________________________________<br>=
<br><a href=3D"mailto:[email-masked]" target=3D"_blank">Shop-talk@=
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n><br><span></span><br><span>[email-masked]</span><br><span>Donate=
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_______________________________________________

[email-masked]
Archive: http://www.team.net/pipermail/shop-talk http://autox.team.net/archive

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---

From: Jeff Scarbrough <[email-masked]>
Date: Mon, 24 Apr 2023 08:37:31 -0400

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Assuming Windows, have you tried removing it from your printers list and
letting the system reinstall it?

On Mon, Apr 24, 2023, 08:14 Tom Coradeschi <[email-masked]> wrote:

> Is it USB connected? Maybe (assuming you haven=E2=80=99t already done so)=
 try a
> different cable? Grasping at straws=E2=80=A6
>
> Tom Coradeschi
> [email-masked]
>
> On Apr 23, 2023, at 10:22 PM, john <[email-masked]> wrote:
>
> =EF=BB=BF
> VueScan for my first choice... same as all the others
>
> j
>
>
> *----- Original Message -----*
> *From:* Ronnie Day <[email-masked]>
> *To:* Mike Sinclair <[email-masked]>
> *Cc:* <[email-masked]>
> *Sent:* 4/23/2023 7:09:35 PM
> *Subject:* Re: [Shop-talk] scanner help
> ------------------------------
> Plus 1 for VueScan. Ed is an incredible guy and the software simply works=
!
> You can D/L it and see if/how it works. You'll get watermarks until you p=
ay
> for it but you'll know it works before you do. It was recommended by a
> friend on the editing list I've been on since the mid '90s. I used it for
> maybe 15 minutes and bought the lifetime licence. At some point Ed made i=
t
> cross-platform and my lifetime licence was grandfathered so I can scan
> using my Brother MFC from any of my Macs or PCs. Inarguably the best $100=
 I
> ever spent on software!
>
> RD
>
> On Sun, Apr 23, 2023 at 5:06=E2=80=AFPM Mike Sinclair <phoenix722@comcast=
.net>
> wrote:
>
>> Make sure your wireless is not set to public.  Don't ask me how I know.
>>
>> Mike
>> On 4/23/23 1:32 PM, john wrote:
>>
>> trying to copy some documentation on my tools and my scanner refuses to
>> cooperate.  It used to work.  It's a HP m1217 nfw multifunction printer.
>> I've reloaded all the proper up to date drivers
>> run diagnostics on hardware and all is fine.. reset to factory
>> settings... tried several different scanner software packages including =
HPs
>> version and everyone says it "Can Not Communicate with the scanner."
>>
>> Tried an online tech support outfit that said it was a virus preventing
>> it from working and for 250 bucks they would fix it... well, thanks but =
no
>> thanks.  Ran several malware and virus programs and found one
>> PUP file and removed it .  After that redid all above and same result...
>> Hope someone can tech me up on this and get this piece of printer workin=
g
>> again...and all other printer functions work fine
>>
>> thanks
>>
>> john
>>
>> Donate: http://www.team.net/donate.html
>> Suggested annual donation  $12.96
>> Archive: http://www.team.net/pipermail/shop-talk http://autox.team.net/a=
rchive
>>
>> Unsubscribe/Manage: http://autox.team.net/mailman/options/shop-talk/phoe=
[email-masked]
>> Donate: http://www.team.net/donate.html
>> Suggested annual donation  $12.96
>> Unsubscribe/Manage:
>> http://autox.team.net/mailman/options/shop-talk/[email-masked]
>>
> Donate: http://www.team.net/donate.html
> Suggested annual donation  $12.96
> Unsubscribe/Manage:
> http://autox.team.net/mailman/options/shop-talk/[email-masked]
>
> Donate: http://www.team.net/donate.html
> Suggested annual donation  $12.96
> Unsubscribe/Manage:
> http://autox.team.net/mailman/options/shop-talk/[email-masked]
>
>

--000000000000ccb62605fa14454b
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<div dir=3D"auto">Assuming Windows, have you tried removing it from your pr=
inters list and letting the system reinstall it?</div><br><div class=3D"gma=
il_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Mon, Apr 24, 2023, 08:14=
 Tom Coradeschi &lt;<a href=3D"mailto:[email-masked]">[email-masked]<=
/a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0=
 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir=3D"auto">Is=
 it USB connected? Maybe (assuming you haven=E2=80=99t already done so) try=
 a different cable? Grasping at straws=E2=80=A6<br><br><div dir=3D"ltr">Tom=
 Coradeschi<div><a href=3D"mailto:[email-masked]" target=3D"_blank" rel=
=3D"noreferrer">[email-masked]</a></div></div><div dir=3D"ltr"><br><bloc=
kquote type=3D"cite">On Apr 23, 2023, at 10:22 PM, john &lt;<a href=3D"mail=
to:[email-masked]" target=3D"_blank" rel=3D"noreferrer">[email-masked]</a=
>&gt; wrote:<br><br></blockquote></div><blockquote type=3D"cite"><div dir=
=3D"ltr">=EF=BB=BF

<div><font face=3D"Segoe UI">VueScan for my first choice... same as all the=
 others</font></div>
<div><font face=3D"Segoe UI"></font>=C2=A0</div>
<div><font face=3D"Segoe UI">j</font></div>
<div>=C2=A0</div>
<blockquote style=3D"PADDING-BOTTOM:0px;PADDING-TOP:0px;PADDING-LEFT:0.5em;=
BORDER-LEFT:#c7e5ff 1px solid;MARGIN:0px 0px 0px 0.5em;PADDING-RIGHT:0px">
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:&#39;Segoe UI&#39;;COLOR:#000000">=
<b>----- Original Message -----</b></div>
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:&#39;Segoe UI&#39;;COLOR:#000000">=
<b>From:</b> Ronnie Day &lt;<a href=3D"mailto:[email-masked]" target=
=3D"_blank" rel=3D"noreferrer">[email-masked]</a>&gt;</div>
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:&#39;Segoe UI&#39;;COLOR:#000000">=
<b>To:</b> Mike Sinclair &lt;<a href=3D"mailto:[email-masked]" targ=
et=3D"_blank" rel=3D"noreferrer">[email-masked]</a>&gt;</div>
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:&#39;Segoe UI&#39;;COLOR:#000000">=
<b>Cc:</b> &lt;<a href=3D"mailto:[email-masked]" target=3D"_blank=
" rel=3D"noreferrer">[email-masked]</a>&gt;</div>
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:&#39;Segoe UI&#39;;COLOR:#000000">=
<b>Sent:</b> 4/23/2023 7:09:35 PM</div>
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:&#39;Segoe UI&#39;;COLOR:#000000">=
<b>Subject:</b> Re: [Shop-talk] scanner help</div>
<hr style=3D"BORDER-TOP:medium none;HEIGHT:1px;BORDER-RIGHT:medium none;BOR=
DER-BOTTOM:medium none;COLOR:#ccc;BORDER-LEFT:medium none;BACKGROUND-COLOR:=
#ccc">

<div dir=3D"ltr">Plus 1 for VueScan. Ed is an incredible guy and the softwa=
re simply works! You can D/L it and see if/how it works. You&#39;ll get wat=
ermarks until you pay for it but you&#39;ll know it works before you do. It=
 was recommended=C2=A0by a friend on the editing=C2=A0list I&#39;ve been on=
 since the mid &#39;90s.=C2=A0I used it for maybe 15 minutes and bought the=
 lifetime licence.=C2=A0At some point=C2=A0Ed made it cross-platform and my=
 lifetime licence was grandfathered so I can scan using my Brother MFC from=
 any of my Macs or PCs. Inarguably=C2=A0the best $100 I ever spent on softw=
are!=20
<div><br></div>
<div>RD</div></div><br>
<div class=3D"gmail_quote">
<div class=3D"gmail_attr" dir=3D"ltr">On Sun, Apr 23, 2023 at 5:06=E2=80=AF=
PM Mike Sinclair &lt;<a href=3D"mailto:[email-masked]" target=3D"_b=
lank" rel=3D"noreferrer">[email-masked]</a>&gt; wrote:<br></div>
<blockquote class=3D"gmail_quote" style=3D"PADDING-LEFT:1ex;BORDER-LEFT:rgb=
(204,204,204) 1px solid;MARGIN:0px 0px 0px 0.8ex">
<div bgcolor=3D"#ffffff">
<p><font size=3D"2"><font face=3D"Tahoma">Make sure your wireless is not se=
t to public.=C2=A0 Don&#39;t ask me how I know.</font></font></p>
<p><font size=3D"2"><font face=3D"Tahoma">Mike</font></font><br></p>
<div>On 4/23/23 1:32 PM, john wrote:<br></div>
<blockquote type=3D"cite">
<div><font face=3D"Segoe UI">trying to copy some documentation on my tools =
and my scanner refuses to cooperate.=C2=A0 It used to work.=C2=A0 It&#39;s =
a HP m1217 nfw multifunction printer.=C2=A0 I&#39;ve reloaded all the prope=
r up to date drivers</font></div>
<div><font face=3D"Segoe UI">run diagnostics on hardware and all is fine.. =
reset to factory settings... tried several different scanner software packa=
ges including HPs version and everyone says it &quot;Can Not=C2=A0Communica=
te with the scanner.&quot;</font></div>
<div>=C2=A0</div>
<div><font face=3D"Segoe UI">Tried an online tech support outfit that said =
it was a virus preventing it from working and for 250 bucks they would fix =
it... well, thanks but no thanks.=C2=A0 Ran several malware and virus progr=
ams and found one</font></div>
<div><font face=3D"Segoe UI">PUP file and removed it .=C2=A0 After that red=
id all above and same result... Hope someone can tech me up on this and get=
 this piece of printer working again...and all other printer functions work=
 fine</font></div>
<div>=C2=A0</div>
<div><font face=3D"Segoe UI">thanks</font></div>
<div>=C2=A0</div>
<div><font face=3D"Segoe UI">john</font></div><br>
<fieldset></fieldset> <pre>_______________________________________________

<a href=3D"mailto:[email-masked]" target=3D"_blank" rel=3D"norefe=
rrer">[email-masked]</a>
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Archive: <a href=3D"http://www.team.net/pipermail/shop-talk" target=3D"_bla=
nk" rel=3D"noreferrer">http://www.team.net/pipermail/shop-talk</a> <a href=
=3D"http://autox.team.net/archive" target=3D"_blank" rel=3D"noreferrer">htt=
p://autox.team.net/archive</a>

alk/[email-masked]" target=3D"_blank" rel=3D"noreferrer">http://aut=
ox.team.net/mailman/options/shop-talk/[email-masked]</a>

</pre></blockquote></div>_______________________________________________<br=
><br><a href=3D"mailto:[email-masked]" target=3D"_blank" rel=3D"n=
oreferrer">[email-masked]</a><br>Donate: <a href=3D"http://www.te=
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rchive: <a href=3D"http://www.team.net/pipermail/shop-talk" rel=3D"noreferr=
er noreferrer" target=3D"_blank">http://www.team.net/pipermail/shop-talk</a=
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net/mailman/options/shop-talk/[email-masked]</a><br><br></blockquote>=
</div></blockquote><span>_______________________________________________</s=
pan><br><span></span><br><span><a href=3D"mailto:[email-masked]" =
target=3D"_blank" rel=3D"noreferrer">[email-masked]</a></span><br=
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ive</a></span><br><span></span><br><span>Unsubscribe/Manage: <a href=3D"htt=
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[email-masked]</a></span><br><span></span><br></div></blockquote></div>__=
_____________________________________________<br>
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</blockquote></div>

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[email-masked]

--===============3072231756237544374==--

---

From: "john" <[email-masked]>
Date: Mon, 24 Apr 2023 11:03:58 -0500

--===============6399389724629229925==

--------------050705060709050005090700

--------------070206080201080903000208
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Yep...tried that too..=20
I've tried everything I can think of short of dumping the toner cartridge a=
nd refilling it
=20
=20
that's=20
why=20
I'm calling on the brain trust here !!!=20
=20
john
----- Original Message -----
From: Jeff Scarbrough <[email-masked]>
To: [email-masked] <[email-masked]>
Sent: 4/24/2023 7:37:31 AM
Subject: Re: [Shop-talk] scanner help

Assuming Windows, have you tried removing it from your printers list and le=
tting the system reinstall it?

Is it USB connected? Maybe (assuming you haven=E2=80=99t already done so) t=
ry a different cable? Grasping at straws=E2=80=A6

Tom Coradeschi=20
[email-masked]

=EF=BB=BF=20
=20
j
=20
----- Original Message -----
From: Ronnie Day <[email-masked]>
To: Mike Sinclair <[email-masked]>
Cc: <[email-masked]>
Sent: 4/23/2023 7:09:35 PM
Subject: Re: [Shop-talk] scanner help

Plus 1 for VueScan. Ed is an incredible guy and the software simply works! =
You can D/L it and see if/how it works. You'll=20
get watermarks until you pay for it but=20
you'll know it works before you do. It was recommended by a friend on the e=
diting list I've=20
been on since the mid=20
'90s. I used it for maybe 15 minutes and bought the lifetime licence. At so=
me point Ed made it cross-platform and my lifetime licence was grandfathere=
d so I can scan using my Brother MFC from any of my Macs or PCs. Inarguably=
 the best $100 I ever spent on software!=20

RD

On Sun, Apr 23, 2023 at 5:06=E2=80=AFPM Mike Sinclair <[email-masked]=
et> wrote:

Make sure your wireless is not set to public.  Don't=20
ask me how I know.
Mike

trying to copy some documentation on my tools and my scanner refuses to=20
cooperate.  It used to work.  It's a HP m1217 nfw multifunction printer.  I=
've=20
reloaded all the proper up to date drivers
run diagnostics on hardware and all is fine.. reset to factory settings...=
=20
tried several different scanner software packages including HPs version and=
=20
everyone says it "Can Not Communicate with the scanner."
=20
Tried an online tech support outfit that said it was a virus preventing it =
from=20
working and for 250 bucks they would fix it... well, thanks but no thanks. =
 Ran=20
several malware and virus programs and found one
PUP file and removed it .  After that redid all above and same result... Ho=
pe=20
someone can tech me up on this and get this piece of printer working=20
again...and all other printer functions work fine
=20
thanks
=20
john

=20

[email-masked]
Archive: http://www.team.net/pipermail/shop-talk http://autox.team.net/arch=
ive

talk/[email-masked]

[email-masked]
Archive: http://www.team.net/pipermail/shop-talk http://autox.team.net/arch=
ive

talk/[email-masked]

[email-masked]
Archive: http://www.team.net/pipermail/shop-talk http://autox.team.net/arch=
ive

talk/[email-masked]

[email-masked]
Archive: http://www.team.net/pipermail/shop-talk http://autox.team.net/arch=
ive

talk/[email-masked]
--------------070206080201080903000208
Content-Transfer-Encoding: quoted-printable
Content-Disposition: inline

<HTML><HEAD>
<META name=3DGENERATOR content=3D"MSHTML 11.00.10570.1001"></HEAD>
<BODY>
<DIV><FONT face=3D"Segoe UI">Yep...tried that too..&nbsp;I've tried everyth=
ing I can think of short of dumping the toner cartridge and refilling it</F=
ONT></DIV>
<DIV><FONT face=3D"Segoe UI"></FONT>&nbsp;</DIV>
<DIV><FONT face=3D"Segoe UI"></FONT>&nbsp;</DIV>
<DIV><FONT face=3D"Segoe UI">that's why<EM> </EM>I'm calling on the brain t=
rust here !!! <IMG style=3D"BORDER-TOP: 0px; HEIGHT: 24px; BORDER-RIGHT: 0p=
x; WIDTH: 24px; BORDER-BOTTOM: 0px; BORDER-LEFT: 0px" alt=3D"Slightly Smili=
ng Face" src=3D"cid:1UedxbJ5oK.4WQdbM8iyg6@johns-desktop" align=3DabsMiddle=
></FONT></DIV>
<DIV><FONT face=3D"Segoe UI"></FONT>&nbsp;</DIV>
<DIV><FONT face=3D"Segoe UI">john</FONT></DIV>
<BLOCKQUOTE style=3D"PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0=
=2E5em; BORDER-LEFT: #c7e5ff 1px solid; MARGIN: 0px 0px 0px 0.5em; PADDING-=
RIGHT: 0px">
<DIV style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><B>=
----- Original Message -----</B></DIV>
<DIV style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><B>=
From:</B> Jeff Scarbrough &lt;<A href=3D"mailto:[email-masked]">fishpl=
[email-masked]</A>&gt;</DIV>
<DIV style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><B>=
To:</B> [email-masked] &lt;<A href=3D"mailto:[email-masked]=
=2Enet">[email-masked]</A>&gt;</DIV>
<DIV style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><B>=
Sent:</B> 4/24/2023 7:37:31 AM</DIV>
<DIV style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><B>=
Subject:</B> Re: [Shop-talk] scanner help</DIV>
<HR style=3D"BORDER-TOP: medium none; HEIGHT: 1px; BORDER-RIGHT: medium non=
e; BORDER-BOTTOM: medium none; COLOR: #ccc; BORDER-LEFT: medium none; BACKG=
ROUND-COLOR: #ccc">

<DIV>Assuming Windows, have you tried removing it from your printers list a=
nd letting the system reinstall it?</DIV><BR>
<DIV class=3Dgmail_quote>
<DIV class=3Dgmail_attr dir=3Dltr>On Mon, Apr 24, 2023, 08:14 Tom Coradesch=
i &lt;<A href=3D"mailto:[email-masked]">[email-masked]</A>&gt; wrote:=
<BR></DIV>
<BLOCKQUOTE class=3Dgmail_quote style=3D"PADDING-LEFT: 1ex; BORDER-LEFT: #c=
cc 1px solid; MARGIN: 0px 0px 0px 0.8ex">
<DIV>Is it USB connected? Maybe (assuming you haven=E2=80=99t already done =
so) try a different cable? Grasping at straws=E2=80=A6<BR><BR>
<DIV dir=3Dltr>Tom Coradeschi=20
<DIV><A href=3D"mailto:[email-masked]" rel=3Dnoreferrer target=3D_blank>=
[email-masked]</A></DIV></DIV>
<DIV dir=3Dltr><BR>
<BLOCKQUOTE type=3D"cite">On Apr 23, 2023, at 10:22 PM, john &lt;<A href=3D=
"mailto:[email-masked]" rel=3Dnoreferrer target=3D_blank>[email-masked]</=
A>&gt; wrote:<BR><BR></BLOCKQUOTE></DIV>
<BLOCKQUOTE type=3D"cite">
<DIV dir=3Dltr>=EF=BB=BF=20
<DIV><FONT face=3D"Segoe UI">VueScan for my first choice... same as all the=
 others</FONT></DIV>
<DIV><FONT face=3D"Segoe UI"></FONT>&nbsp;</DIV>
<DIV><FONT face=3D"Segoe UI">j</FONT></DIV>
<DIV>&nbsp;</DIV>
<BLOCKQUOTE style=3D"PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0=
=2E5em; BORDER-LEFT: #c7e5ff 1px solid; MARGIN: 0px 0px 0px 0.5em; PADDING-=
RIGHT: 0px">
<DIV style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><B>=
----- Original Message -----</B></DIV>
<DIV style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><B>=
From:</B> Ronnie Day &lt;<A href=3D"mailto:[email-masked]" rel=3Dnore=
ferrer target=3D_blank>[email-masked]</A>&gt;</DIV>
<DIV style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><B>=
To:</B> Mike Sinclair &lt;<A href=3D"mailto:[email-masked]" rel=3Dn=
oreferrer target=3D_blank>[email-masked]</A>&gt;</DIV>
<DIV style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><B>=
Cc:</B> &lt;<A href=3D"mailto:[email-masked]" rel=3Dnoreferrer ta=
rget=3D_blank>[email-masked]</A>&gt;</DIV>
<DIV style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><B>=
Sent:</B> 4/23/2023 7:09:35 PM</DIV>
<DIV style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><B>=
Subject:</B> Re: [Shop-talk] scanner help</DIV>
<HR style=3D"BORDER-TOP: medium none; HEIGHT: 1px; BORDER-RIGHT: medium non=
e; BORDER-BOTTOM: medium none; COLOR: #ccc; BORDER-LEFT: medium none; BACKG=
ROUND-COLOR: #ccc">

<DIV dir=3Dltr>Plus 1 for VueScan. Ed is an incredible guy and the software=
 simply works! You can D/L it and see if/how it works. You'll get watermark=
s until you pay for it but you'll know it works before you do. It was recom=
mended&nbsp;by a friend on the editing&nbsp;list I've been on since the mid=
 '90s.&nbsp;I used it for maybe 15 minutes and bought the lifetime licence.=
&nbsp;At some point&nbsp;Ed made it cross-platform and my lifetime licence =
was grandfathered so I can scan using my Brother MFC from any of my Macs or=
 PCs. Inarguably&nbsp;the best $100 I ever spent on software!=20
<DIV><BR></DIV>
<DIV>RD</DIV></DIV><BR>
<DIV class=3Dgmail_quote>
<DIV class=3Dgmail_attr dir=3Dltr>On Sun, Apr 23, 2023 at 5:06=E2=80=AFPM M=
ike Sinclair &lt;<A href=3D"mailto:[email-masked]" rel=3Dnoreferrer=
 target=3D_blank>[email-masked]</A>&gt; wrote:<BR></DIV>
<BLOCKQUOTE class=3Dgmail_quote style=3D"PADDING-LEFT: 1ex; BORDER-LEFT: rg=
b(204,204,204) 1px solid; MARGIN: 0px 0px 0px 0.8ex">
<DIV bgcolor=3D"#ffffff">
<P><FONT size=3D2><FONT face=3DTahoma>Make sure your wireless is not set to=
 public.&nbsp; Don't ask me how I know.</FONT></FONT></P>
<P><FONT size=3D2><FONT face=3DTahoma>Mike</FONT></FONT><BR></P>
<DIV>On 4/23/23 1:32 PM, john wrote:<BR></DIV>
<BLOCKQUOTE type=3D"cite">
<DIV><FONT face=3D"Segoe UI">trying to copy some documentation on my tools =
and my scanner refuses to cooperate.&nbsp; It used to work.&nbsp; It's a HP=
 m1217 nfw multifunction printer.&nbsp; I've reloaded all the proper up to =
date drivers</FONT></DIV>
<DIV><FONT face=3D"Segoe UI">run diagnostics on hardware and all is fine.. =
reset to factory settings... tried several different scanner software packa=
ges including HPs version and everyone says it "Can Not&nbsp;Communicate wi=
th the scanner."</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3D"Segoe UI">Tried an online tech support outfit that said =
it was a virus preventing it from working and for 250 bucks they would fix =
it... well, thanks but no thanks.&nbsp; Ran several malware and virus progr=
ams and found one</FONT></DIV>
<DIV><FONT face=3D"Segoe UI">PUP file and removed it .&nbsp; After that red=
id all above and same result... Hope someone can tech me up on this and get=
 this piece of printer working again...and all other printer functions work=
 fine</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3D"Segoe UI">thanks</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3D"Segoe UI">john</FONT></DIV><BR>
<FIELDSET></FIELDSET> <PRE>_______________________________________________

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ttp://autox.team.net/archive" rel=3Dnoreferrer target=3D_blank>http://autox=
=2Eteam.net/archive</A>

alk/[email-masked]" rel=3Dnoreferrer target=3D_blank>http://autox.t=
eam.net/mailman/options/shop-talk/[email-masked]</A>

</PRE></BLOCKQUOTE></DIV>_______________________________________________<BR=
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[email-masked]

--===============6399389724629229925==--

---

From: Richard George <[email-masked]>
Date: Mon, 24 Apr 2023 09:31:31 -0700

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I think I deleted the source of this so my apologies if this is 
redundant, but...  Did you try plugging the scanner into a different 
computer?  I know, you shouldn't -need- to do that, but I had a scanner 
gunny-sack between infrequent uses once, and it took a while to figure 
it the problem wasn't just microsoft-software-update-induced.

Good luck,

rkg

(Richard George)

On 4/24/2023 5:37 AM, Jeff Scarbrough wrote:
> Assuming Windows, have you tried removing it from your printers list 
> and letting the system reinstall it?
>
>     Is it USB connected? Maybe (assuming you haven’t already done so)
>     try a different cable? Grasping at straws…
>
>     Tom Coradeschi
>     [email-masked]
>
>>         ------------------------------------------------------------------------
>>         Plus 1 for VueScan. Ed is an incredible guy and the software
>>         simply works! You can D/L it and see if/how it works. You'll
>>         get watermarks until you pay for it but you'll know it works
>>         before you do. It was recommended by a friend on the
>>         editing list I've been on since the mid '90s. I used it for
>>         maybe 15 minutes and bought the lifetime licence. At some
>>         point Ed made it cross-platform and my lifetime licence was
>>         grandfathered so I can scan using my Brother MFC from any of
>>         my Macs or PCs. Inarguably the best $100 I ever spent on
>>         software!
>>
>>         RD
>>
>>         On Sun, Apr 23, 2023 at 5:06 PM Mike Sinclair
>>         <[email-masked]> wrote:
>>
>>>             trying to copy some documentation on my tools and my
>>>             scanner refuses to cooperate.  It used to work. It's a
>>>             HP m1217 nfw multifunction printer.  I've reloaded all
>>>             the proper up to date drivers
>>>             run diagnostics on hardware and all is fine.. reset to
>>>             factory settings... tried several different scanner
>>>             software packages including HPs version and everyone
>>>             says it "Can Not Communicate with the scanner."
>>>             Tried an online tech support outfit that said it was a
>>>             virus preventing it from working and for 250 bucks they
>>>             would fix it... well, thanks but no thanks.  Ran several
>>>             malware and virus programs and found one
>>>             PUP file and removed it .  After that redid all above
>>>             and same result... Hope someone can tech me up on this
>>>             and get this piece of printer working again...and all
>>>             other printer functions work fine
>>>             thanks
>>>             john
>>>
>>>             Donate:http://www.team.net/donate.html
>>>             Archive:http://www.team.net/pipermail/shop-talk  http://autox.team.net/archive
>>>
>>>             Unsubscribe/Manage:http://autox.team.net/mailman/options/shop-talk/[email-masked]
>>>
> Donate:http://www.team.net/donate.html
> Archive:http://www.team.net/pipermail/shop-talk  http://autox.team.net/archive
>
> Unsubscribe/Manage:http://autox.team.net/mailman/options/shop-talk/[email-masked]
>
--------------w0f0Bixmkgy0Q76nEBjyKMKp
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<html>
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    <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
  </head>
  <body>
    <p>I think I deleted the source of this so my apologies if this is
      redundant, but...  Did you try plugging the scanner into a
      different computer?  I know, you shouldn't -need- to do that, but
      I had a scanner gunny-sack between infrequent uses once, and it
      took a while to figure it the problem wasn't just
      microsoft-software-update-induced.</p>
    <p>Good luck,</p>
    <p>rkg</p>
    <p>(Richard George)<br>
    </p>
    <div class="moz-cite-prefix">On 4/24/2023 5:37 AM, Jeff Scarbrough
      wrote:<br>
    </div>
    <blockquote type="cite"
cite="mid:CAO8Q7CNxAijSEbOfLyejU11kca7_hb0g3D12r3b=[email-masked]">
      <meta http-equiv="content-type" content="text/html; charset=UTF-8">
      <div dir="auto">Assuming Windows, have you tried removing it from
        your printers list and letting the system reinstall it?</div>
      <br>
      <div class="gmail_quote">
        <div dir="ltr" class="gmail_attr">On Mon, Apr 24, 2023, 08:14
          Tom Coradeschi &lt;<a href="mailto:[email-masked]"
            moz-do-not-send="true" class="moz-txt-link-freetext">[email-masked]</a>&gt;
          wrote:<br>
        </div>
        <blockquote class="gmail_quote" style="margin:0 0 0
          .8ex;border-left:1px #ccc solid;padding-left:1ex">
          <div dir="auto">Is it USB connected? Maybe (assuming you
            haven’t already done so) try a different cable? Grasping at
            straws…<br>
            <br>
            <div dir="ltr">Tom Coradeschi
              <div><a href="mailto:[email-masked]" target="_blank"
                  rel="noreferrer" moz-do-not-send="true"
                  class="moz-txt-link-freetext">[email-masked]</a></div>
            </div>
            <div dir="ltr"><br>
              <blockquote type="cite">On Apr 23, 2023, at 10:22 PM, john
                &lt;<a href="mailto:[email-masked]" target="_blank"
                  rel="noreferrer" moz-do-not-send="true"
                  class="moz-txt-link-freetext">[email-masked]</a>&gt;
                wrote:<br>
                <br>
              </blockquote>
            </div>
            <blockquote type="cite">
              <div dir="ltr">
                <div><font face="Segoe UI">VueScan for my first
                    choice... same as all the others</font></div>
                <div> </div>
                <div><font face="Segoe UI">j</font></div>
                <div> </div>
                <blockquote
style="PADDING-BOTTOM:0px;PADDING-TOP:0px;PADDING-LEFT:0.5em;BORDER-LEFT:#c7e5ff
                  1px solid;MARGIN:0px 0px 0px 0.5em;PADDING-RIGHT:0px">
                  <div style="FONT-SIZE:12pt;FONT-FAMILY:'Segoe
                    UI';COLOR:#000000"><b>----- Original Message -----</b></div>
                  <div style="FONT-SIZE:12pt;FONT-FAMILY:'Segoe
                    UI';COLOR:#000000"><b>From:</b> Ronnie Day &lt;<a
                      href="mailto:[email-masked]" target="_blank"
                      rel="noreferrer" moz-do-not-send="true"
                      class="moz-txt-link-freetext">[email-masked]</a>&gt;</div>
                  <div style="FONT-SIZE:12pt;FONT-FAMILY:'Segoe
                    UI';COLOR:#000000"><b>To:</b> Mike Sinclair &lt;<a
                      href="mailto:[email-masked]"
                      target="_blank" rel="noreferrer"
                      moz-do-not-send="true"
                      class="moz-txt-link-freetext">[email-masked]</a>&gt;</div>
                  <div style="FONT-SIZE:12pt;FONT-FAMILY:'Segoe
                    UI';COLOR:#000000"><b>Cc:</b> &lt;<a
                      href="mailto:[email-masked]"
                      target="_blank" rel="noreferrer"
                      moz-do-not-send="true"
                      class="moz-txt-link-freetext">[email-masked]</a>&gt;</div>
                  <div style="FONT-SIZE:12pt;FONT-FAMILY:'Segoe
                    UI';COLOR:#000000"><b>Sent:</b> 4/23/2023 7:09:35 PM</div>
                  <div style="FONT-SIZE:12pt;FONT-FAMILY:'Segoe
                    UI';COLOR:#000000"><b>Subject:</b> Re: [Shop-talk]
                    scanner help</div>
                  <hr style="BORDER-TOP:medium
                    none;HEIGHT:1px;BORDER-RIGHT:medium
                    none;BORDER-BOTTOM:medium
                    none;COLOR:#ccc;BORDER-LEFT:medium
                    none;BACKGROUND-COLOR:#ccc">
                  <div dir="ltr">Plus 1 for VueScan. Ed is an incredible
                    guy and the software simply works! You can D/L it
                    and see if/how it works. You'll get watermarks until
                    you pay for it but you'll know it works before you
                    do. It was recommended by a friend on the
                    editing list I've been on since the mid '90s. I used
                    it for maybe 15 minutes and bought the lifetime
                    licence. At some point Ed made it cross-platform and
                    my lifetime licence was grandfathered so I can scan
                    using my Brother MFC from any of my Macs or PCs.
                    Inarguably the best $100 I ever spent on software!
                    <div><br>
                    </div>
                    <div>RD</div>
                  </div>
                  <br>
                  <div class="gmail_quote">
                    <div class="gmail_attr" dir="ltr">On Sun, Apr 23,
                      2023 at 5:06 PM Mike Sinclair &lt;<a
                        href="mailto:[email-masked]"
                        target="_blank" rel="noreferrer"
                        moz-do-not-send="true"
                        class="moz-txt-link-freetext">[email-masked]</a>&gt;
                      wrote:<br>
                    </div>
                    <blockquote class="gmail_quote"
                      style="PADDING-LEFT:1ex;BORDER-LEFT:rgb(204,204,204)
                      1px solid;MARGIN:0px 0px 0px 0.8ex">
                      <div bgcolor="#ffffff">
                        <p><font size="2"><font face="Tahoma">Make sure
                              your wireless is not set to public.  Don't
                              ask me how I know.</font></font></p>
                        <p><font size="2"><font face="Tahoma">Mike</font></font><br>
                        </p>
                        <div>On 4/23/23 1:32 PM, john wrote:<br>
                        </div>
                        <blockquote type="cite">
                          <div><font face="Segoe UI">trying to copy some
                              documentation on my tools and my scanner
                              refuses to cooperate.  It used to work. 
                              It's a HP m1217 nfw multifunction
                              printer.  I've reloaded all the proper up
                              to date drivers</font></div>
                          <div><font face="Segoe UI">run diagnostics on
                              hardware and all is fine.. reset to
                              factory settings... tried several
                              different scanner software packages
                              including HPs version and everyone says it
                              "Can Not Communicate with the scanner."</font></div>
                          <div> </div>
                          <div><font face="Segoe UI">Tried an online
                              tech support outfit that said it was a
                              virus preventing it from working and for
                              250 bucks they would fix it... well,
                              thanks but no thanks.  Ran several malware
                              and virus programs and found one</font></div>
                          <div><font face="Segoe UI">PUP file and
                              removed it .  After that redid all above
                              and same result... Hope someone can tech
                              me up on this and get this piece of
                              printer working again...and all other
                              printer functions work fine</font></div>
                          <div> </div>
                          <div><font face="Segoe UI">thanks</font></div>
                          <div> </div>
                          <div><font face="Segoe UI">john</font></div>
                          <br>
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[email-masked]

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---

From: Ronnie Day <[email-masked]>
Date: Mon, 24 Apr 2023 12:33:36 -0500

--===============6871131874945233726==

--000000000000a3ae9c05fa186ada
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Asking for clarification - Are you having trouble printing or scanning? I
thought the problem was scanning. If it's not printing, try connecting the
printer directly to the computer. Also PC or Mac? There are different
protocols for each platform.

On Mon, Apr 24, 2023 at 11:47=E2=80=AFAM Richard George <[email-masked]> =
wrote:

> I think I deleted the source of this so my apologies if this is redundant=
,
> but...  Did you try plugging the scanner into a different computer?  I
> know, you shouldn't -need- to do that, but I had a scanner gunny-sack
> between infrequent uses once, and it took a while to figure it the proble=
m
> wasn't just microsoft-software-update-induced.
>
> Good luck,
>
> rkg
>
> (Richard George)
>> Is it USB connected? Maybe (assuming you haven=E2=80=99t already done so=
) try a
>> Plus 1 for VueScan. Ed is an incredible guy and the software simply
>> works! You can D/L it and see if/how it works. You'll get watermarks unt=
il
>> you pay for it but you'll know it works before you do. It was
>> recommended by a friend on the editing list I've been on since the mid
>> '90s. I used it for maybe 15 minutes and bought the lifetime licence. At
>> some point Ed made it cross-platform and my lifetime licence was
>> grandfathered so I can scan using my Brother MFC from any of my Macs or
>> PCs. Inarguably the best $100 I ever spent on software!
>>
>> RD
>>
>> On Sun, Apr 23, 2023 at 5:06=E2=80=AFPM Mike Sinclair <phoenix722@comcas=
t.net>
>>> cooperate.  It used to work.  It's a HP m1217 nfw multifunction printer=
.
>>> settings... tried several different scanner software packages including=
 HPs
>>> it from working and for 250 bucks they would fix it... well, thanks but=
 no
>>> PUP file and removed it .  After that redid all above and same result..=
.
>>> Hope someone can tech me up on this and get this piece of printer worki=
ng
>>> Archive: http://www.team.net/pipermail/shop-talk http://autox.team.net/=
archive
>>>
>>> Unsubscribe/Manage: http://autox.team.net/mailman/options/shop-talk/pho=
[email-masked]
> Archive: http://www.team.net/pipermail/shop-talk http://autox.team.net/ar=
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>
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eleport.com

--000000000000a3ae9c05fa186ada
Content-Transfer-Encoding: quoted-printable

<div dir=3D"ltr">Asking for clarification=C2=A0- Are you having trouble pri=
nting or scanning? I thought the problem was scanning. If it&#39;s not prin=
ting, try connecting the printer directly to the computer. Also PC or Mac? =
There are different protocols=C2=A0for each platform.</div><br><div class=
=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Mon, Apr 24, 2023=
 at 11:47=E2=80=AFAM Richard George &lt;<a href=3D"mailto:[email-masked]"=
>[email-masked]</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote"=
 style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);p=
adding-left:1ex">
 =20
   =20
 =20
  <div>
    <p>I think I deleted the source of this so my apologies if this is
      redundant, but...=C2=A0 Did you try plugging the scanner into a
      different computer?=C2=A0 I know, you shouldn&#39;t -need- to do that=
, but
      I had a scanner gunny-sack between infrequent uses once, and it
      took a while to figure it the problem wasn&#39;t just
      microsoft-software-update-induced.</p>
    <p>Good luck,</p>
    <p>rkg</p>
    <p>(Richard George)<br>
    </p>
    <div>On 4/24/2023 5:37 AM, Jeff Scarbrough
      wrote:<br>
    </div>
    <blockquote type=3D"cite">
     =20
      <div dir=3D"auto">Assuming Windows, have you tried removing it from
        your printers list and letting the system reinstall it?</div>
      <br>
      <div class=3D"gmail_quote">
        <div dir=3D"ltr" class=3D"gmail_attr">On Mon, Apr 24, 2023, 08:14
          Tom Coradeschi &lt;<a href=3D"mailto:[email-masked]" target=3D=
"_blank">[email-masked]</a>&gt;
          wrote:<br>
        </div>
        <blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex=
;border-left:1px solid rgb(204,204,204);padding-left:1ex">
          <div dir=3D"auto">Is it USB connected? Maybe (assuming you
            haven=E2=80=99t already done so) try a different cable? Graspin=
g at
            straws=E2=80=A6<br>
            <br>
            <div dir=3D"ltr">Tom Coradeschi
              <div><a href=3D"mailto:[email-masked]" rel=3D"noreferrer" =
target=3D"_blank">[email-masked]</a></div>
            </div>
            <div dir=3D"ltr"><br>
              <blockquote type=3D"cite">On Apr 23, 2023, at 10:22 PM, john
                &lt;<a href=3D"mailto:[email-masked]" rel=3D"noreferrer" t=
arget=3D"_blank">[email-masked]</a>&gt;
                wrote:<br>
                <br>
              </blockquote>
            </div>
            <blockquote type=3D"cite">
              <div dir=3D"ltr">=EF=BB=BF
                <div><font face=3D"Segoe UI">VueScan for my first
                    choice... same as all the others</font></div>
                <div>=C2=A0</div>
                <div><font face=3D"Segoe UI">j</font></div>
                <div>=C2=A0</div>
                <blockquote style=3D"padding:0px 0px 0px 0.5em;border-left:=
1px solid rgb(199,229,255);margin:0px 0px 0px 0.5em">
                  <div><b>----- Original Message -----</b></div>
                  <div><b>From:</b> Ronnie Day &lt;<a href=3D"mailto:ronnie=
[email-masked]" rel=3D"noreferrer" target=3D"_blank">[email-masked]</=
a>&gt;</div>
                  <div><b>To:</b> Mike Sinclair &lt;<a href=3D"mailto:phoen=
[email-masked]" rel=3D"noreferrer" target=3D"_blank">phoenix722@comcast.=
net</a>&gt;</div>
                  <div><b>Cc:</b> &lt;<a href=3D"mailto:[email-masked]=
m.net" rel=3D"noreferrer" target=3D"_blank">[email-masked]</a>&gt=
;</div>
                  <div><b>Sent:</b> 4/23/2023 7:09:35 PM</div>
                  <div><b>Subject:</b> Re: [Shop-talk]
                    scanner help</div>
                  <hr style=3D"border-width:medium;border-style:none;border=
-color:initial;height:1px;color:rgb(204,204,204);background-color:rgb(204,2=
04,204)">
                  <div dir=3D"ltr">Plus 1 for VueScan. Ed is an incredible
                    guy and the software simply works! You can D/L it
                    and see if/how it works. You&#39;ll get watermarks unti=
l
                    you pay for it but you&#39;ll know it works before you
                    do. It was recommended=C2=A0by a friend on the
                    editing=C2=A0list I&#39;ve been on since the mid &#39;9=
0s.=C2=A0I used
                    it for maybe 15 minutes and bought the lifetime
                    licence.=C2=A0At some point=C2=A0Ed made it cross-platf=
orm and
                    my lifetime licence was grandfathered so I can scan
                    using my Brother MFC from any of my Macs or PCs.
                    Inarguably=C2=A0the best $100 I ever spent on software!
                    <div><br>
                    </div>
                    <div>RD</div>
                  </div>
                  <br>
                  <div class=3D"gmail_quote">
                    <div class=3D"gmail_attr" dir=3D"ltr">On Sun, Apr 23,
                      2023 at 5:06=E2=80=AFPM Mike Sinclair &lt;<a href=3D"=
mailto:[email-masked]" rel=3D"noreferrer" target=3D"_blank">phoenix=
[email-masked]</a>&gt;
                      wrote:<br>
                    </div>
                    <blockquote class=3D"gmail_quote" style=3D"padding-left=
:1ex;border-left:1px solid rgb(204,204,204);margin:0px 0px 0px 0.8ex">
                      <div bgcolor=3D"#ffffff">
                        <p><font size=3D"2"><font face=3D"Tahoma">Make sure
                              your wireless is not set to public.=C2=A0 Don=
&#39;t
                              ask me how I know.</font></font></p>
                        <p><font size=3D"2"><font face=3D"Tahoma">Mike</fon=
t></font><br>
                        </p>
                        <div>On 4/23/23 1:32 PM, john wrote:<br>
                        </div>
                        <blockquote type=3D"cite">
                          <div><font face=3D"Segoe UI">trying to copy some
                              documentation on my tools and my scanner
                              refuses to cooperate.=C2=A0 It used to work.=
=C2=A0
                              It&#39;s a HP m1217 nfw multifunction
                              printer.=C2=A0 I&#39;ve reloaded all the prop=
er up
                              to date drivers</font></div>
                          <div><font face=3D"Segoe UI">run diagnostics on
                              hardware and all is fine.. reset to
                              factory settings... tried several
                              different scanner software packages
                              including HPs version and everyone says it
                              &quot;Can Not=C2=A0Communicate with the scann=
er.&quot;</font></div>
                          <div>=C2=A0</div>
                          <div><font face=3D"Segoe UI">Tried an online
                              tech support outfit that said it was a
                              virus preventing it from working and for
                              250 bucks they would fix it... well,
                              thanks but no thanks.=C2=A0 Ran several malwa=
re
                              and virus programs and found one</font></div>
                          <div><font face=3D"Segoe UI">PUP file and
                              removed it .=C2=A0 After that redid all above
                              and same result... Hope someone can tech
                              me up on this and get this piece of
                              printer working again...and all other
                              printer functions work fine</font></div>
                          <div>=C2=A0</div>
                          <div><font face=3D"Segoe UI">thanks</font></div>
                          <div>=C2=A0</div>
                          <div><font face=3D"Segoe UI">john</font></div>
                          <br>
                          <fieldset></fieldset>
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[email-masked]

--===============6871131874945233726==--

---

From: Bob Spidell <[email-masked]>
Date: Mon, 24 Apr 2023 10:37:35 -0700

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re: '... everyone says it "Can Not Communicate with the scanner."'

'Everyone?' Presumably, this is a message displayed on your computer? If 
it's a message displayed on the MFD, if it has a display, then it's an 
issue internal to the device.

I used to be a disciple of HP quality; after all, I worked for HP for 
over 13 years (and got employee discounts). But, after a series of 
failures I started buying my printers/MFDs from Canon, and have been 
happy with the performance, quality and service for a couple decades. 
HP's once-legendary quality went down the crapper when, 
'coincidentally,' Carly Fiorina was given the reins, and the 
battle-hardened, bureaucratic infighters from Compaq took control. Case 
in point: Arguably the most popular handheld calculator--at least with 
financial types--is the HP12C. I've purchased, over the years, 5 or 6 of 
them but the last couple I bought were all but unusable. The newer ones' 
keys were so stiff you had to mash them really hard and you'd get 
unintentional repeats; e.g. you press '0,' and get '00000.' They're now 
collecting dust and the older models are still serving me well.

I think you have to byte[sic] the bullet and put your $250 towards a new 
printer/MFD (esp. if *you didn't change anything* and the printer 
started acting-up on its own; communications chips do fail 
occasionally). Canon's good, but I've heard good things about Epson as well.

Bob

On 4/24/2023 9:03 AM, john wrote:
> Yep...tried that too.. I've tried everything I can think of short of 
> dumping the toner cartridge and refilling it
> that's why//I'm calling on the brain trust here !!! Slightly Smiling Face
> john
>
>     *From:* Jeff Scarbrough <[email-masked]>
>     *To:* [email-masked] <[email-masked]>
>     *Sent:* 4/24/2023 7:37:31 AM
>     Assuming Windows, have you tried removing it from your printers
>     list and letting the system reinstall it?
>
>         Is it USB connected? Maybe (assuming you haven’t already done
>         so) try a different cable? Grasping at straws…
>
>         Tom Coradeschi
>         [email-masked]
>
>>             Plus 1 for VueScan. Ed is an incredible guy and the
>>             software simply works! You can D/L it and see if/how it
>>             works. You'll get watermarks until you pay for it but
>>             you'll know it works before you do. It was recommended by
>>             a friend on the editing list I've been on since the mid
>>             '90s. I used it for maybe 15 minutes and bought the
>>             lifetime licence. At some point Ed made it cross-platform
>>             and my lifetime licence was grandfathered so I can scan
>>>                 scanner refuses to cooperate.  It used to work. 
>>>                 It's a HP m1217 nfw multifunction printer.  I've
>>>                 run diagnostics on hardware and all is fine.. reset
>>>                 to factory settings... tried several different
>>>                 scanner software packages including HPs version and
>>>                 Tried an online tech support outfit that said it was
>>>                 a virus preventing it from working and for 250 bucks
>>>                 they would fix it... well, thanks but no thanks. 
>>>                 Ran several malware and virus programs and found one
>>>                 PUP file and removed it .  After that redid all
>>>                 above and same result... Hope someone can tech me up
>>>                 on this and get this piece of printer working

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    re: '... <font face="Segoe UI">everyone says it "Can
      Not Communicate with the scanner."'<br>
      <br>
      'Everyone?' Presumably, this is a message displayed on your
      computer? If it's a message displayed on the MFD, if it has a
      display, then it's an issue internal to the device.<br>
      <br>
      I used to be a disciple of HP quality; after all, I worked for HP
      for over 13 years (and got employee discounts). But, after a
      series of failures I started buying my printers/MFDs from Canon,
      and have been happy with the performance, quality and service for
      a couple decades. HP's once-legendary quality went down the
      crapper when, 'coincidentally,' Carly Fiorina was given the reins,
      and the battle-hardened, bureaucratic infighters from Compaq took
      control. Case in point: Arguably the most popular handheld
      calculator--at least with financial types--is the HP12C. I've
      purchased, over the years, 5 or 6 of them but the last couple I
      bought were all but unusable. The newer ones' keys were so stiff
      you had to mash them really hard and you'd get unintentional
      repeats; e.g. you press '0,' and get '00000.' They're now
      collecting dust and the older models are still serving me well.<br>
      <br>
      I think you have to byte[sic] the bullet and put your $250 towards
      a new printer/MFD (esp. if <b>you didn't change anything</b> and
      the printer started acting-up on its own; communications chips do
      fail occasionally). Canon's good, but I've heard good things about
      Epson as well.<br>
      <br>
      Bob<br>
      <br>
    </font><br>
    <div class="moz-cite-prefix">On 4/24/2023 9:03 AM, john wrote:<br>
    </div>
    <blockquote type="cite"
      cite="mid:1UedxbJ5oU.5cImV69tsf0@johns-desktop">
      <meta http-equiv="content-type" content="text/html; charset=UTF-8">
      <meta name="GENERATOR" content="MSHTML 11.00.10570.1001">
      <div><font face="Segoe UI">Yep...tried that too.. I've tried
          everything I can think of short of dumping the toner cartridge
          and refilling it</font></div>
      <div> </div>
      <div> </div>
      <div><font face="Segoe UI">that's why<em> </em>I'm calling on the
          brain trust here !!! <img style="BORDER-TOP: 0px; HEIGHT:
            24px; BORDER-RIGHT: 0px; WIDTH: 24px; BORDER-BOTTOM: 0px;
            BORDER-LEFT: 0px" alt="Slightly Smiling Face"
            src="cid:[email-masked]" class=""
            align="absMiddle"></font></div>
      <div> </div>
      <div><font face="Segoe UI">john</font></div>
      <blockquote style="PADDING-BOTTOM: 0px; PADDING-TOP: 0px;
        PADDING-LEFT: 0.5em; BORDER-LEFT: #c7e5ff 1px solid; MARGIN: 0px
        0px 0px 0.5em; PADDING-RIGHT: 0px">
        <div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR:
          #000000"><b>----- Original Message -----</b></div>
        <div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR:
          #000000"><b>From:</b> Jeff Scarbrough &lt;<a
            href="mailto:[email-masked]" moz-do-not-send="true"
            class="moz-txt-link-freetext">[email-masked]</a>&gt;</div>
        <div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR:
          #000000"><b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:[email-masked]">[email-masked]</a> &lt;<a
            href="mailto:[email-masked]"
            moz-do-not-send="true" class="moz-txt-link-freetext">[email-masked]</a>&gt;</div>
        <div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR:
          #000000"><b>Sent:</b> 4/24/2023 7:37:31 AM</div>
        <div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR:
          #000000"><b>Subject:</b> Re: [Shop-talk] scanner help</div>
        <hr style="BORDER-TOP: medium none; HEIGHT: 1px; BORDER-RIGHT:
          medium none; BORDER-BOTTOM: medium none; COLOR: #ccc;
          BORDER-LEFT: medium none; BACKGROUND-COLOR: #ccc">
        <div>Assuming Windows, have you tried removing it from your
          printers list and letting the system reinstall it?</div>
        <br>
        <div class="gmail_quote">
          <div class="gmail_attr" dir="ltr">On Mon, Apr 24, 2023, 08:14
            Tom Coradeschi &lt;<a href="mailto:[email-masked]"
              moz-do-not-send="true" class="moz-txt-link-freetext">[email-masked]</a>&gt;
            wrote:<br>
          </div>
          <blockquote class="gmail_quote" style="PADDING-LEFT: 1ex;
            BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex">
            <div>Is it USB connected? Maybe (assuming you haven’t
              already done so) try a different cable? Grasping at
              straws…<br>
              <br>
              <div dir="ltr">Tom Coradeschi
                <div><a href="mailto:[email-masked]" rel="noreferrer"
                    target="_blank" moz-do-not-send="true"
                    class="moz-txt-link-freetext">[email-masked]</a></div>
              </div>
              <div dir="ltr"><br>
                <blockquote type="cite">On Apr 23, 2023, at 10:22 PM,
                  john &lt;<a href="mailto:[email-masked]"
                    rel="noreferrer" target="_blank"
                    moz-do-not-send="true" class="moz-txt-link-freetext">[email-masked]</a>&gt;
                  wrote:<br>
                  <br>
                </blockquote>
              </div>
              <blockquote type="cite">
                <div dir="ltr">
                  <div><font face="Segoe UI">VueScan for my first
                      choice... same as all the others</font></div>
                  <div> </div>
                  <div><font face="Segoe UI">j</font></div>
                  <div> </div>
                  <blockquote style="PADDING-BOTTOM: 0px; PADDING-TOP:
                    0px; PADDING-LEFT: 0.5em; BORDER-LEFT: #c7e5ff 1px
                    solid; MARGIN: 0px 0px 0px 0.5em; PADDING-RIGHT:
                    0px">
                    <div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe
                      UI'; COLOR: #000000"><b>----- Original Message
                        -----</b></div>
                    <div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe
                      UI'; COLOR: #000000"><b>From:</b> Ronnie Day &lt;<a
                        href="mailto:[email-masked]"
                        rel="noreferrer" target="_blank"
                        moz-do-not-send="true"
                        class="moz-txt-link-freetext">[email-masked]</a>&gt;</div>
                    <div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe
                      UI'; COLOR: #000000"><b>To:</b> Mike Sinclair &lt;<a
                        href="mailto:[email-masked]"
                        rel="noreferrer" target="_blank"
                        moz-do-not-send="true"
                        class="moz-txt-link-freetext">[email-masked]</a>&gt;</div>
                    <div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe
                      UI'; COLOR: #000000"><b>Cc:</b> &lt;<a
                        href="mailto:[email-masked]"
                        rel="noreferrer" target="_blank"
                        moz-do-not-send="true"
                        class="moz-txt-link-freetext">[email-masked]</a>&gt;</div>
                    <div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe
                      UI'; COLOR: #000000"><b>Sent:</b> 4/23/2023
                      7:09:35 PM</div>
                    <div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe
                      UI'; COLOR: #000000"><b>Subject:</b> Re:
                      [Shop-talk] scanner help</div>
                    <hr style="BORDER-TOP: medium none; HEIGHT: 1px;
                      BORDER-RIGHT: medium none; BORDER-BOTTOM: medium
                      none; COLOR: #ccc; BORDER-LEFT: medium none;
                      BACKGROUND-COLOR: #ccc">
                    <div dir="ltr">Plus 1 for VueScan. Ed is an
                      incredible guy and the software simply works! You
                      can D/L it and see if/how it works. You'll get
                      watermarks until you pay for it but you'll know it
                      works before you do. It was recommended by a
                      friend on the editing list I've been on since the
                      mid '90s. I used it for maybe 15 minutes and
                      bought the lifetime licence. At some point Ed made
                      it cross-platform and my lifetime licence was
                      grandfathered so I can scan using my Brother MFC
                      from any of my Macs or PCs. Inarguably the best
                      $100 I ever spent on software!
                      <div><br>
                      </div>
                      <div>RD</div>
                    </div>
                    <br>
                    <div class="gmail_quote">
                      <div class="gmail_attr" dir="ltr">On Sun, Apr 23,
                        2023 at 5:06 PM Mike Sinclair &lt;<a
                          href="mailto:[email-masked]"
                          rel="noreferrer" target="_blank"
                          moz-do-not-send="true"
                          class="moz-txt-link-freetext">[email-masked]</a>&gt;
                        wrote:<br>
                      </div>
                      <blockquote class="gmail_quote"
                        style="PADDING-LEFT: 1ex; BORDER-LEFT:
                        rgb(204,204,204) 1px solid; MARGIN: 0px 0px 0px
                        0.8ex">
                        <div bgcolor="#ffffff">
                          <p><font size="2"><font face="Tahoma">Make
                                sure your wireless is not set to
                                public.  Don't ask me how I know.</font></font></p>
                          <p><font size="2"><font face="Tahoma">Mike</font></font><br>
                          </p>
                          <div>On 4/23/23 1:32 PM, john wrote:<br>
                          </div>
                          <blockquote type="cite">
                            <div><font face="Segoe UI">trying to copy
                                some documentation on my tools and my
                                scanner refuses to cooperate.  It used
                                to work.  It's a HP m1217 nfw
                                multifunction printer.  I've reloaded
                                all the proper up to date drivers</font></div>
                            <div><font face="Segoe UI">run diagnostics
                                on hardware and all is fine.. reset to
                                factory settings... tried several
                                different scanner software packages
                                including HPs version and everyone says
                                it "Can Not Communicate with the
                                scanner."</font></div>
                            <div> </div>
                            <div><font face="Segoe UI">Tried an online
                                tech support outfit that said it was a
                                virus preventing it from working and for
                                250 bucks they would fix it... well,
                                thanks but no thanks.  Ran several
                                malware and virus programs and found one</font></div>
                            <div><font face="Segoe UI">PUP file and
                                removed it .  After that redid all above
                                and same result... Hope someone can tech
                                me up on this and get this piece of
                                printer working again...and all other
                                printer functions work fine</font></div>
                            <div> </div>
                            <div><font face="Segoe UI">thanks</font></div>
                            <div> </div>
                            <div><font face="Segoe UI">john</font></div>
                            <br>
                          </blockquote>
                        </div>
                      </blockquote>
                    </div>
                  </blockquote>
                </div>
              </blockquote>
            </div>
          </blockquote>
        </div>
      </blockquote>
    </blockquote>
    <br>
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[email-masked]

--===============0241621943972793564==--

---

From: "john" <[email-masked]>
Date: Mon, 24 Apr 2023 13:05:57 -0500

--===============4008933645293591024==

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Ronnie, thanks for replying.  First...=20
it's only scanner problems  all other printer function are fine.  This is a=
 Windows 10 desktop.  And I have tried both wi-fi and usb connected with sa=
me (no) results.. I've=20
tried different cables and different usb ports and different IP addresses. =
  I=20
worked with main frame computers and networks for 25 years (back when they =
were=20
coal fired ) and I know how to eliminate problems one at a time till you fi=
nd a=20
solution but this one has me baffled.  For one thing the scanning software=
=20
doesn't give you any error codes or description of problem, other than the =
cryptic "can not communicate with the scanner" message...  =20
=20
I'm=20
thinking maybe a virus or some malware flipped a switch somewhere inside th=
e=20
command stuff that I'm not smart enough to find... I've looked thru=20
installation logs and event viewer and with my limited knowledge I=20
don't see a problem.. that being said, the problem could be a big barn pain=
ted red and I'm=20
not smart enough to know what to see. =20
Don't have another pc to attach to and even then if it worked there it woul=
dn't=20
show me the problem on my box.   very frustrating
=20
you guys are throwing out all the proper tasks to find this but=20
I've already tried every suggestion before coming here...
=20
does anyone have knowledge of internal command files and stuff that could b=
e reloaded or fixed ??  most system files are hard to play with I know... b=
ut SOME thing ain't=20
working as it should, right=20
=20
=20
john

=20

----- Original Message -----
From: Ronnie Day <[email-masked]>
To: Richard George <[email-masked]>
Cc: <[email-masked]>
Sent: 4/24/2023 12:33:36 PM
Subject: Re: [Shop-talk] scanner help

Asking for clarification - Are you having trouble printing or scanning? I=
=20
thought the problem was scanning. If=20
it's not printing, try connecting the printer directly to the computer. Als=
o PC or Mac? There are different protocols for each platform.

I think I deleted the source of this so my apologies if this is redundant, =
but...  Did you try plugging the scanner into a different computer?  I know=
, you shouldn't=20
-need- to do that, but I had a scanner gunny-sack between infrequent uses o=
nce,=20
and it took a while to figure it the problem=20
wasn't just microsoft-software-update-induced.
Good luck,
rkg
(Richard George)

Tom Coradeschi=20
[email-masked]

=EF=BB=BF=20
----- Original Message -----
From: Ronnie Day <[email-masked]>
To: Mike Sinclair <[email-masked]>
Cc: <[email-masked]>
Sent: 4/23/2023 7:09:35 PM
Subject: Re: [Shop-talk] scanner help

RD

=20

[email-masked]

[email-masked]

[email-masked]

talk/[email-masked]

[email-masked]

talk/[email-masked]

=20

[email-masked]

talk/[email-masked]

[email-masked]

talk/[email-masked]
--------------070803050508020805090205
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<HTML><HEAD>
<META name=3DGENERATOR content=3D"MSHTML 11.00.10570.1001"></HEAD>
<BODY>
<DIV><FONT face=3D"Segoe UI">Ronnie, thanks for replying.&nbsp; First... it=
's only scanner problems&nbsp; all other printer function are fine.&nbsp; T=
his is a Windows 10 desktop.&nbsp; And I have tried both wi-fi and usb conn=
ected with same (no) results.. I've tried different cables and different us=
b ports and different IP addresses.&nbsp;&nbsp; I worked with main frame co=
mputers and networks for 25 years (back when they were coal fired <IMG styl=
e=3D"BORDER-TOP: 0px; HEIGHT: 24px; BORDER-RIGHT: 0px; WIDTH: 24px; BORDER-=
BOTTOM: 0px; BORDER-LEFT: 0px" alt=3D"Slightly Smiling Face" src=3D"cid:1Ue=
dxcfqLL.6FAze6eIc2N@johns-desktop" align=3DabsMiddle>) and I know how to el=
iminate problems one at a time till you find a solution but this one has me=
 baffled.&nbsp; For one thing the scanning software doesn't give you any er=
ror codes or description of problem, other than the cryptic "can not commun=
icate with the scanner" message...&nbsp;&nbsp; </FONT></DIV>
<DIV><FONT face=3D"Segoe UI"></FONT>&nbsp;</DIV>
<DIV><FONT face=3D"Segoe UI">I'm thinking maybe a virus or some malware fli=
pped a switch somewhere inside the command stuff that I'm not smart enough =
to find... I've looked thru installation logs and event viewer and with my =
limited knowledge I don't see a problem.. that being said, the problem coul=
d be a big barn painted red and I'm not smart enough to know what to see.&n=
bsp; Don't have another pc to attach to and even then if it worked there it=
 wouldn't show me the problem on my box.&nbsp;&nbsp; very frustrating</FONT=
></DIV>
<DIV><FONT face=3D"Segoe UI"></FONT>&nbsp;</DIV>
<DIV><FONT face=3D"Segoe UI">you guys are throwing out all the proper tasks=
 to find this but I've already tried every suggestion before coming here...=
</FONT></DIV>
<DIV><FONT face=3D"Segoe UI"></FONT>&nbsp;</DIV>
<DIV><FONT face=3D"Segoe UI">does anyone have knowledge of internal command=
 files and stuff that could be reloaded or fixed ??&nbsp; most system files=
 are hard to play with I know... but SOME thing ain't working as it should,=
 right </FONT></DIV>
<DIV><FONT face=3D"Segoe UI"></FONT>&nbsp;</DIV>
<DIV><FONT face=3D"Segoe UI"></FONT>&nbsp;</DIV>
<DIV><FONT face=3D"Segoe UI">john</FONT></DIV>
<DIV>&nbsp;</DIV>
<BLOCKQUOTE style=3D"PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0=
=2E5em; BORDER-LEFT: #c7e5ff 1px solid; MARGIN: 0px 0px 0px 0.5em; PADDING-=
RIGHT: 0px">
<DIV style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><B>=
----- Original Message -----</B></DIV>
<DIV style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><B>=
From:</B> Ronnie Day &lt;<A href=3D"mailto:[email-masked]">ronnie.day=
@gmail.com</A>&gt;</DIV>
<DIV style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><B>=
To:</B> Richard George &lt;<A href=3D"mailto:[email-masked]">rkg@teleport=
=2Ecom</A>&gt;</DIV>
<DIV style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><B>=
Cc:</B> &lt;<A href=3D"mailto:[email-masked]">[email-masked]=
m.net</A>&gt;</DIV>
<DIV style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><B>=
Sent:</B> 4/24/2023 12:33:36 PM</DIV>
<DIV style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Segoe UI'; COLOR: #000000"><B>=
Subject:</B> Re: [Shop-talk] scanner help</DIV>
<HR style=3D"BORDER-TOP: medium none; HEIGHT: 1px; BORDER-RIGHT: medium non=
e; BORDER-BOTTOM: medium none; COLOR: #ccc; BORDER-LEFT: medium none; BACKG=
ROUND-COLOR: #ccc">

<DIV dir=3Dltr>Asking for clarification&nbsp;- Are you having trouble print=
ing or scanning? I thought the problem was scanning. If it's not printing, =
try connecting the printer directly to the computer. Also PC or Mac? There =
are different protocols&nbsp;for each platform.</DIV><BR>
<DIV class=3Dgmail_quote>
<DIV class=3Dgmail_attr dir=3Dltr>On Mon, Apr 24, 2023 at 11:47=E2=80=AFAM =
Richard George &lt;<A href=3D"mailto:[email-masked]">[email-masked]</A>=
&gt; wrote:<BR></DIV>
<BLOCKQUOTE class=3Dgmail_quote style=3D"PADDING-LEFT: 1ex; BORDER-LEFT: rg=
b(204,204,204) 1px solid; MARGIN: 0px 0px 0px 0.8ex">
<DIV>
<P>I think I deleted the source of this so my apologies if this is redundan=
t, but...&nbsp; Did you try plugging the scanner into a different computer?=
&nbsp; I know, you shouldn't -need- to do that, but I had a scanner gunny-s=
ack between infrequent uses once, and it took a while to figure it the prob=
lem wasn't just microsoft-software-update-induced.</P>
<P>Good luck,</P>
<P>rkg</P>
<P>(Richard George)<BR></P>
<DIV>On 4/24/2023 5:37 AM, Jeff Scarbrough wrote:<BR></DIV>
<BLOCKQUOTE type=3D"cite">
<DIV>Assuming Windows, have you tried removing it from your printers list a=
nd letting the system reinstall it?</DIV><BR>
<DIV class=3Dgmail_quote>
<DIV class=3Dgmail_attr dir=3Dltr>On Mon, Apr 24, 2023, 08:14 Tom Coradesch=
i &lt;<A href=3D"mailto:[email-masked]" target=3D_blank>[email-masked]=
m</A>&gt; wrote:<BR></DIV>
<BLOCKQUOTE class=3Dgmail_quote style=3D"PADDING-LEFT: 1ex; BORDER-LEFT: rg=
b(204,204,204) 1px solid; MARGIN: 0px 0px 0px 0.8ex">
<DIV>Is it USB connected? Maybe (assuming you haven=E2=80=99t already done =
so) try a different cable? Grasping at straws=E2=80=A6<BR><BR>
<DIV dir=3Dltr>Tom Coradeschi=20
<DIV><A href=3D"mailto:[email-masked]" rel=3Dnoreferrer target=3D_blank>=
[email-masked]</A></DIV></DIV>
<DIV dir=3Dltr><BR>
<BLOCKQUOTE type=3D"cite">On Apr 23, 2023, at 10:22 PM, john &lt;<A href=3D=
"mailto:[email-masked]" rel=3Dnoreferrer target=3D_blank>[email-masked]</=
A>&gt; wrote:<BR><BR></BLOCKQUOTE></DIV>
<BLOCKQUOTE type=3D"cite">
<DIV dir=3Dltr>=EF=BB=BF=20
<DIV><FONT face=3D"Segoe UI">VueScan for my first choice... same as all the=
 others</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3D"Segoe UI">j</FONT></DIV>
<DIV>&nbsp;</DIV>
<BLOCKQUOTE style=3D"PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0=
=2E5em; BORDER-LEFT: rgb(199,229,255) 1px solid; MARGIN: 0px 0px 0px 0.5em;=
 PADDING-RIGHT: 0px">
<DIV><B>----- Original Message -----</B></DIV>
<DIV><B>From:</B> Ronnie Day &lt;<A href=3D"mailto:[email-masked]" re=
l=3Dnoreferrer target=3D_blank>[email-masked]</A>&gt;</DIV>
<DIV><B>To:</B> Mike Sinclair &lt;<A href=3D"mailto:[email-masked]"=
 rel=3Dnoreferrer target=3D_blank>[email-masked]</A>&gt;</DIV>
<DIV><B>Cc:</B> &lt;<A href=3D"mailto:[email-masked]" rel=3Dnoref=
errer target=3D_blank>[email-masked]</A>&gt;</DIV>
<DIV><B>Sent:</B> 4/23/2023 7:09:35 PM</DIV>
<DIV><B>Subject:</B> Re: [Shop-talk] scanner help</DIV>
<HR style=3D"BORDER-TOP: medium none; HEIGHT: 1px; BORDER-RIGHT: medium non=
e; BORDER-BOTTOM: medium none; COLOR: rgb(204,204,204); BORDER-LEFT: medium=
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ion &nbsp;$12.96</SPAN><BR><SPAN>Archive: <A href=3D"http://www.team.net/pi=
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<FIELDSET></FIELDSET> <PRE>_______________________________________________

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[email-masked]

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---

From: Ronnie Day <[email-masked]>
Date: Mon, 24 Apr 2023 14:13:19 -0500

--===============1105260714090524837==

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--000000000000ebb66b05fa19ce3a
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John, there are forums on Ed Hamrick's site and he has responded to me
directly within a couple of days the few times I've had questions.
Seriously, I'd D/L VueScan and see if it'll work. It's free to try.

That said, I'd see if there's not a "factory reset" magic key combo to get
the scanner bacc to zero. I gave an older H-P flatbed to one of my
grandsons some time go, still have the cheap Canon LIDE-20 (I think) I
bought 30 years ago at Fry's and a Brother MFC--J875dw that I used to print
on DVDs/CDs (remember those!). The Brother is USB/Ethernet/WiFi and works
beautifully plugged into the LAN here in my office. Same thing with the
Canon, except it's USB. IIRC, I paid around $120 for the Brother at Best
Buy. I'd buy another one but Brother quit offering CD/DVD printers a number
of years ago, and I can't remember the last time I needed to print on disk
anyway!

On Mon, Apr 24, 2023 at 1:21=E2=80=AFPM john <[email-masked]> wrote:

> Ronnie, thanks for replying.  First... it's only scanner problems  all
> other printer function are fine.  This is a Windows 10 desktop.  And I ha=
ve
> tried both wi-fi and usb connected with same (no) results.. I've tried
> different cables and different usb ports and different IP addresses.   I
> worked with main frame computers and networks for 25 years (back when the=
y
> were coal fired ) and I know how to
> eliminate problems one at a time till you find a solution but this one ha=
s
> me baffled.  For one thing the scanning software doesn't give you any err=
or
> codes or description of problem, other than the cryptic "can not
> communicate with the scanner" message...
>
> I'm thinking maybe a virus or some malware flipped a switch somewhere
> inside the command stuff that I'm not smart enough to find... I've looked
> thru installation logs and event viewer and with my limited knowledge I
> don't see a problem.. that being said, the problem could be a big barn
> painted red and I'm not smart enough to know what to see.  Don't have
> another pc to attach to and even then if it worked there it wouldn't show
> me the problem on my box.   very frustrating
>
> you guys are throwing out all the proper tasks to find this but I've
> already tried every suggestion before coming here...
>
> does anyone have knowledge of internal command files and stuff that could
> be reloaded or fixed ??  most system files are hard to play with I know..=
.
> but SOME thing ain't working as it should, right
>
>
> john
>
>
> *To:* Richard George <[email-masked]>
> *Sent:* 4/24/2023 12:33:36 PM
> thought the problem was scanning. If it's not printing, try connecting th=
e
> On Mon, Apr 24, 2023 at 11:47=E2=80=AFAM Richard George <[email-masked]=
> wrote:
>
>> gunny-sack between infrequent uses once, and it took a while to figure i=
t
>> the problem wasn't just microsoft-software-update-induced.
>>
>> Good luck,
>>
>> rkg
>>
>> (Richard George)
>>> Is it USB connected? Maybe (assuming you haven=E2=80=99t already done s=
o) try a
>>> works! You can D/L it and see if/how it works. You'll get watermarks un=
til
>>> '90s. I used it for maybe 15 minutes and bought the lifetime licence. A=
t
>>> On Sun, Apr 23, 2023 at 5:06=E2=80=AFPM Mike Sinclair <phoenix722@comca=
st.net>
>>> wrote:
>>>
>>>> Make sure your wireless is not set to public.  Don't ask me how I know=
.
>>>> trying to copy some documentation on my tools and my scanner refuses t=
o
>>>> cooperate.  It used to work.  It's a HP m1217 nfw multifunction printe=
r.
>>>> settings... tried several different scanner software packages includin=
g HPs
>>>> Tried an online tech support outfit that said it was a virus preventin=
g
>>>> it from working and for 250 bucks they would fix it... well, thanks bu=
t no
>>>> PUP file and removed it .  After that redid all above and same
>>>> result... Hope someone can tech me up on this and get this piece of pr=
inter
>>>> working again...and all other printer functions work fine
>>>>
>>>> thanks
>>>>
>>>> john
>>>>
>>>> Archive: http://www.team.net/pipermail/shop-talk http://autox.team.net=
/archive
>>>>
>>>> Unsubscribe/Manage: http://autox.team.net/mailman/options/shop-talk/ph=
[email-masked]
rchive
>>
>> Unsubscribe/Manage: http://autox.team.net/mailman/options/shop-talk/rkg@=
teleport.com

--000000000000ebb66b05fa19ce3a
Content-Transfer-Encoding: quoted-printable

<div dir=3D"ltr">John, there are forums on Ed Hamrick&#39;s site and he has=
 responded to me directly within a couple of days the few times I&#39;ve ha=
d questions. Seriously, I&#39;d D/L VueScan and see if it&#39;ll work. It&#=
39;s free to try.<div><br></div><div>That said, I&#39;d see if there&#39;s =
not a &quot;factory reset&quot; magic key combo to get the scanner bacc to =
zero. I gave an older H-P flatbed to one of my grandsons=C2=A0some time go,=
 still have the cheap Canon LIDE-20 (I think) I bought 30 years ago at Fry&=
#39;s and a Brother MFC--J875dw that I used to print on DVDs/CDs (remember =
those!). The Brother is USB/Ethernet/WiFi and works beautifully=C2=A0plugge=
d into the LAN here in my office. Same thing with the Canon, except it&#39;=
s USB. IIRC, I paid around $120 for the Brother at Best Buy. I&#39;d buy an=
other=C2=A0one but Brother quit offering CD/DVD printers a number of years =
ago, and I can&#39;t=C2=A0remember the last time I needed to print on disk =
anyway!</div></div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D=
"gmail_attr">On Mon, Apr 24, 2023 at 1:21=E2=80=AFPM john &lt;<a href=3D"ma=
ilto:[email-masked]">[email-masked]</a>&gt; wrote:<br></div><blockquote c=
lass=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px soli=
d rgb(204,204,204);padding-left:1ex">

<div>
<div><font face=3D"Segoe UI">Ronnie, thanks for replying.=C2=A0 First... it=
&#39;s only scanner problems=C2=A0 all other printer function are fine.=C2=
=A0 This is a Windows 10 desktop.=C2=A0 And I have tried both wi-fi and usb=
 connected with same (no) results.. I&#39;ve tried different cables and dif=
ferent usb ports and different IP addresses.=C2=A0=C2=A0 I worked with main=
 frame computers and networks for 25 years (back when they were coal fired =
<img style=3D"border-width: 0px; border-style: initial; border-color: initi=
al; height: 24px; width: 24px;" alt=3D"Slightly Smiling Face" src=3D"cid:18=
7b4a1077fd9a716611" align=3D"absMiddle">) and I know how to eliminate probl=
ems one at a time till you find a solution but this one has me baffled.=C2=
=A0 For one thing the scanning software doesn&#39;t give you any error code=
s or description of problem, other than the cryptic &quot;can not communica=
te with the scanner&quot; message...=C2=A0=C2=A0 </font></div>
<div><font face=3D"Segoe UI"></font>=C2=A0</div>
<div><font face=3D"Segoe UI">I&#39;m thinking maybe a virus or some malware=
 flipped a switch somewhere inside the command stuff that I&#39;m not smart=
 enough to find... I&#39;ve looked thru installation logs and event viewer =
and with my limited knowledge I don&#39;t see a problem.. that being said, =
the problem could be a big barn painted red and I&#39;m not smart enough to=
 know what to see.=C2=A0 Don&#39;t have another pc to attach to and even th=
en if it worked there it wouldn&#39;t show me the problem on my box.=C2=A0=
=C2=A0 very frustrating</font></div>
<div><font face=3D"Segoe UI"></font>=C2=A0</div>
<div><font face=3D"Segoe UI">you guys are throwing out all the proper tasks=
 to find this but I&#39;ve already tried every suggestion before coming her=
e...</font></div>
<div><font face=3D"Segoe UI"></font>=C2=A0</div>
<div><font face=3D"Segoe UI">does anyone have knowledge of internal command=
 files and stuff that could be reloaded or fixed ??=C2=A0 most system files=
 are hard to play with I know... but SOME thing ain&#39;t working as it sho=
uld, right </font></div>
<div><font face=3D"Segoe UI"></font>=C2=A0</div>
<div><font face=3D"Segoe UI"></font>=C2=A0</div>
<div><font face=3D"Segoe UI">john</font></div>
<div>=C2=A0</div>
<blockquote style=3D"padding:0px 0px 0px 0.5em;border-left:1px solid rgb(19=
9,229,255);margin:0px 0px 0px 0.5em">
<div style=3D"font-size:12pt;font-family:&quot;Segoe UI&quot;;color:rgb(0,0=
,0)"><b>----- Original Message -----</b></div>
<div style=3D"font-size:12pt;font-family:&quot;Segoe UI&quot;;color:rgb(0,0=
,0)"><b>From:</b> Ronnie Day &lt;<a href=3D"mailto:[email-masked]" ta=
rget=3D"_blank">[email-masked]</a>&gt;</div>
<div style=3D"font-size:12pt;font-family:&quot;Segoe UI&quot;;color:rgb(0,0=
,0)"><b>To:</b> Richard George &lt;<a href=3D"mailto:[email-masked]" targ=
et=3D"_blank">[email-masked]</a>&gt;</div>
<div style=3D"font-size:12pt;font-family:&quot;Segoe UI&quot;;color:rgb(0,0=
,0)"><b>Cc:</b> &lt;<a href=3D"mailto:[email-masked]" target=3D"_=
blank">[email-masked]</a>&gt;</div>
<div style=3D"font-size:12pt;font-family:&quot;Segoe UI&quot;;color:rgb(0,0=
,0)"><b>Sent:</b> 4/24/2023 12:33:36 PM</div>
<div style=3D"font-size:12pt;font-family:&quot;Segoe UI&quot;;color:rgb(0,0=
,0)"><b>Subject:</b> Re: [Shop-talk] scanner help</div>
<hr style=3D"border-width:medium;border-style:none;border-color:initial;hei=
ght:1px;color:rgb(204,204,204);background-color:rgb(204,204,204)">

<div dir=3D"ltr">Asking for clarification=C2=A0- Are you having trouble pri=
nting or scanning? I thought the problem was scanning. If it&#39;s not prin=
ting, try connecting the printer directly to the computer. Also PC or Mac? =
There are different protocols=C2=A0for each platform.</div><br>
<div class=3D"gmail_quote">
<div class=3D"gmail_attr" dir=3D"ltr">On Mon, Apr 24, 2023 at 11:47=E2=80=
=AFAM Richard George &lt;<a href=3D"mailto:[email-masked]" target=3D"_bla=
nk">[email-masked]</a>&gt; wrote:<br></div>
<blockquote class=3D"gmail_quote" style=3D"padding-left:1ex;border-left:1px=
 solid rgb(204,204,204);margin:0px 0px 0px 0.8ex">
<div>
<p>I think I deleted the source of this so my apologies if this is redundan=
t, but...=C2=A0 Did you try plugging the scanner into a different computer?=
=C2=A0 I know, you shouldn&#39;t -need- to do that, but I had a scanner gun=
ny-sack between infrequent uses once, and it took a while to figure it the =
problem wasn&#39;t just microsoft-software-update-induced.</p>
<p>Good luck,</p>
<p>rkg</p>
<p>(Richard George)<br></p>
<div>On 4/24/2023 5:37 AM, Jeff Scarbrough wrote:<br></div>
<blockquote type=3D"cite">
<div>Assuming Windows, have you tried removing it from your printers list a=
nd letting the system reinstall it?</div><br>
<div class=3D"gmail_quote">
<div class=3D"gmail_attr" dir=3D"ltr">On Mon, Apr 24, 2023, 08:14 Tom Corad=
eschi &lt;<a href=3D"mailto:[email-masked]" target=3D"_blank">tjcora@icl=
oud.com</a>&gt; wrote:<br></div>
<blockquote class=3D"gmail_quote" style=3D"padding-left:1ex;border-left:1px=
 solid rgb(204,204,204);margin:0px 0px 0px 0.8ex">
<div>Is it USB connected? Maybe (assuming you haven=E2=80=99t already done =
so) try a different cable? Grasping at straws=E2=80=A6<br><br>
<div dir=3D"ltr">Tom Coradeschi=20
<div><a href=3D"mailto:[email-masked]" rel=3D"noreferrer" target=3D"_bla=
nk">[email-masked]</a></div></div>
<div dir=3D"ltr"><br>
<blockquote type=3D"cite">On Apr 23, 2023, at 10:22 PM, john &lt;<a href=3D=
"mailto:[email-masked]" rel=3D"noreferrer" target=3D"_blank">[email-masked]=
et</a>&gt; wrote:<br><br></blockquote></div>
<blockquote type=3D"cite">
<div dir=3D"ltr">=EF=BB=BF=20
<div><font face=3D"Segoe UI">VueScan for my first choice... same as all the=
 others</font></div>
<div>=C2=A0</div>
<div><font face=3D"Segoe UI">j</font></div>
<div>=C2=A0</div>
<blockquote style=3D"padding:0px 0px 0px 0.5em;border-left:1px solid rgb(19=
9,229,255);margin:0px 0px 0px 0.5em">
<div><b>----- Original Message -----</b></div>
<div><b>From:</b> Ronnie Day &lt;<a href=3D"mailto:[email-masked]" re=
l=3D"noreferrer" target=3D"_blank">[email-masked]</a>&gt;</div>
<div><b>To:</b> Mike Sinclair &lt;<a href=3D"mailto:[email-masked]"=
 rel=3D"noreferrer" target=3D"_blank">[email-masked]</a>&gt;</div>
<div><b>Cc:</b> &lt;<a href=3D"mailto:[email-masked]" rel=3D"nore=
ferrer" target=3D"_blank">[email-masked]</a>&gt;</div>
<div><b>Sent:</b> 4/23/2023 7:09:35 PM</div>
<div><b>Subject:</b> Re: [Shop-talk] scanner help</div>
<hr style=3D"border-width:medium;border-style:none;border-color:initial;hei=
ght:1px;color:rgb(204,204,204);background-color:rgb(204,204,204)">

PM Mike Sinclair &lt;<a href=3D"mailto:[email-masked]" rel=3D"noref=
errer" target=3D"_blank">[email-masked]</a>&gt; wrote:<br></div>
<blockquote class=3D"gmail_quote" style=3D"padding-left:1ex;border-left:1px=
 solid rgb(204,204,204);margin:0px 0px 0px 0.8ex">

><br><a href=3D"mailto:[email-masked]" rel=3D"noreferrer" target=
=3D"_blank">[email-masked]</a><br>Donate: <a href=3D"http://www.t=
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/www.team.net/donate.html</a><br>Suggested annual donation=C2=A0 $12.96<br>=
Archive: <a href=3D"http://www.team.net/pipermail/shop-talk" rel=3D"norefer=
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.net/mailman/options/shop-talk/[email-masked]</a><br><br></blockquote=
></div></blockquote><span>_______________________________________________</=
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a><br><br></blockquote></div><br>
<fieldset></fieldset> <pre>_______________________________________________

><br><a href=3D"mailto:[email-masked]" target=3D"_blank">Shop-tal=
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/blockquote></div></blockquote></div></blockquote></div>

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[email-masked]

--===============1105260714090524837==--

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From: [email-masked]
Date: Mon, 24 Apr 2023 16:37:03 -0400 04/24/2023 04:37:09 PM, Serialize complete at 04/24/2023 04:37:09 PM

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Ok, my 2 cents.

First, it sounds like driver software is corrupted (either from virus or 
just bad luck.)

I guess it is most likely in the TWAIN driver.

I'm a die hard Brother fan, BTW and recently bought a HP Color LaserJet 
Pro M283fdw Wireless All-in-One Laser Printer that I couldn't be happier 
with.

What I'm about to say goes against EVERYTHING I believe, In fact, I have 
to start it by saying I HATE!!!!!!! Smart phones and the apps on them.  I 
believe the ONLY apps that should exist are the ones before an entree. 8>)

With that said, there are "photo to PDF" apps that you use your phone to 
just take a picture of the page and it converts it to a PDF (or other 
format.)  They are often free and really are faster than a scanner.

Maybe try that and give up on the scanner for now.

Again, I HATE that I suggested that, but I think it will work for you.

Moose (I have to go wash my mouth out with bourbon now!)

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<span style=" font-size:10pt;font-family:sans-serif">Ok, my 2 cents.</span>
<br>
<br><span style=" font-size:10pt;font-family:sans-serif">First, it sounds
like driver software is corrupted (either from virus or just bad luck.)</span>
<br>
<br><span style=" font-size:10pt;font-family:sans-serif">I guess it is
most likely in the TWAIN driver.</span>
<br>
<br><span style=" font-size:10pt;font-family:sans-serif">I'm a die hard
Brother fan, BTW and recently bought a HP Color LaserJet Pro M283fdw Wireless
All-in-One Laser Printer that I couldn't be happier with.</span>
<br>
<br><span style=" font-size:10pt;font-family:sans-serif">What I'm about
to say goes against EVERYTHING I believe, In fact, I have to start it by
saying I HATE!!!!!!! Smart phones and the apps on them. &nbsp;I believe
the ONLY apps that should exist are the ones before an entree. 8&gt;)</span>
<br>
<br><span style=" font-size:10pt;font-family:sans-serif">With that said,
there are &quot;photo to PDF&quot; apps that you use your phone to just
take a picture of the page and it converts it to a PDF (or other format.)
&nbsp;They are often free and really are faster than a scanner.</span>
<br>
<br><span style=" font-size:10pt;font-family:sans-serif">Maybe try that
and give up on the scanner for now.</span>
<br>
<br><span style=" font-size:10pt;font-family:sans-serif">Again, I HATE
that I suggested that, but I think it will work for you.</span>
<br>
<br><span style=" font-size:10pt;font-family:sans-serif">Moose (I have
to go wash my mouth out with bourbon now!)</span>
<p style="margin-top:0px;margin-Bottom:0px"></p>

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[email-masked]

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