Subject: [Healeys] Dust Cover Fit - Update

From: Michael MacLean <[email-masked]>
Date: Wed, 26 Feb 2020 20:35:57 +0000 (UTC)

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I just got off the phone with Moss technical.=C2=A0 Steve answered after a =
short wait on hold.=C2=A0 He took the time to pull the dust covers and the =
same splined hubs I have from stock to measure them.=C2=A0 The same part nu=
mbers as my "oversize" grease cup covers that are now in stock are the corr=
ect size for the splined hubs I have!=C2=A0 He measured one of the covers o=
uter diameter at about 1.885".=C2=A0 To further make this a good thing, he =
is going to credit my account the $50+ of the original cost of the wrong si=
ze cups I have, even though I bought them back in 2017.=C2=A0 Usually you h=
ave only one year to return an item to Moss.=C2=A0=C2=A0 He has no explanat=
ion for the grease cups that are .020 too big.=C2=A0 Maybe a different manu=
facturer?=C2=A0 In any case I ordered a set a few days ago hoping they woul=
d be a different size even though they are the same part number.=C2=A0 I wa=
s just going to send them directly back if not right.=C2=A0 According to St=
eve, if they were pulled just a couple of days ago they should be correct.=
=C2=A0 We'll see.=C2=A0 Supposed to be in the mail today.=C2=A0 I will let =
you guys know later today if they fit because I know you are just on pins a=
nd needles about the outcome of this tragedy. ;^)Mike MacLean

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<html><head></head><body><div class=3D"yahoo-style-wrap" style=3D"font-fami=
ly:times new roman, new york, times, serif;font-size:16px;"><div dir=3D"ltr=
" data-setdir=3D"false">I just got off the phone with Moss technical.&nbsp;=
 Steve answered after a short wait on hold.&nbsp; He took the time to pull =
the dust covers and the same splined hubs I have from stock to measure them=
.&nbsp; The same part numbers as my "oversize" grease cup covers that are n=
ow in stock are the correct size for the splined hubs I have!&nbsp; He meas=
ured one of the covers outer diameter at about 1.885".&nbsp; To further mak=
e this a good thing, he is going to credit my account the $50+ of the origi=
nal cost of the wrong size cups I have, even though I bought them back in 2=
017.&nbsp; Usually you have only one year to return an item to Moss.&nbsp;&=
nbsp; He has no explanation for the grease cups that are .020 too big.&nbsp=
; Maybe a different manufacturer?&nbsp; In any case I ordered a set a few d=
ays ago hoping they would be a different size even though they are the same=
 part number.&nbsp; I was just going to send them directly back if not righ=
t.&nbsp; According to Steve, if they were pulled just a couple of days ago =
they should be correct.&nbsp; We'll see.&nbsp; Supposed to be in the mail t=
oday.&nbsp; I will let you guys know later today if they fit because I know=
 you are just on pins and needles about the outcome of this tragedy. ;^)</d=
iv><div dir=3D"ltr" data-setdir=3D"false">Mike MacLean<br></div></div></bod=
y></html>
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_______________________________________________

Archive: http://www.team.net/pipermail/healeys http://autox.team.net/archive

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From: Michael Salter <[email-masked]>
Date: Thu, 27 Feb 2020 10:20:24 +1300

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Great to hear of the helpful tech support from Moss BUT I am always
concerned when any company uses their customers to do their quality
control.
I have wasted many, many hours and lots of $ working with inferior
reproduction parts and for just that reason will ALWAYS opt for good used
originals even if they require substantial amounts of reconditioning.

M

On Thu, Feb 27, 2020 at 9:36 AM Michael MacLean <[email-masked]>
wrote:

> I just got off the phone with Moss technical.  Steve answered after a
> short wait on hold.  He took the time to pull the dust covers and the same
> splined hubs I have from stock to measure them.  The same part numbers as
> my "oversize" grease cup covers that are now in stock are the correct size
> for the splined hubs I have!  He measured one of the covers outer diameter
> at about 1.885".  To further make this a good thing, he is going to credit
> my account the $50+ of the original cost of the wrong size cups I have,
> even though I bought them back in 2017.  Usually you have only one year to
> return an item to Moss.   He has no explanation for the grease cups that
> are .020 too big.  Maybe a different manufacturer?  In any case I ordered a
> set a few days ago hoping they would be a different size even though they
> are the same part number.  I was just going to send them directly back if
> not right.  According to Steve, if they were pulled just a couple of days
> ago they should be correct.  We'll see.  Supposed to be in the mail today.
> I will let you guys know later today if they fit because I know you are
> just on pins and needles about the outcome of this tragedy. ;^)
> Mike MacLean
> Support Team.Net http://www.team.net/donate.html
> Suggested annual donation  $12.75
>
> Unsubscribe/Manage:
> http://autox.team.net/mailman/options/healeys/[email-masked]
>
>

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<div dir=3D"ltr"><div class=3D"gmail_default" style=3D"font-family:comic sa=
ns ms,sans-serif;font-size:small">Great to hear of the helpful tech support=
 from Moss BUT I am always concerned when any company uses their customers =
to do their quality control. <br></div><div class=3D"gmail_default" style=
=3D"font-family:comic sans ms,sans-serif;font-size:small">I have wasted man=
y, many hours and lots of $ working with inferior reproduction parts and
for just that reason

 will ALWAYS opt for good used originals even if they require substantial a=
mounts of reconditioning. </div><div class=3D"gmail_default" style=3D"font-=
family:comic sans ms,sans-serif;font-size:small"><br></div><div class=3D"gm=
ail_default" style=3D"font-family:comic sans ms,sans-serif;font-size:small"=
>M<br></div></div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"=
gmail_attr">On Thu, Feb 27, 2020 at 9:36 AM Michael MacLean &lt;<a href=3D"=
mailto:[email-masked]">[email-masked]</a>&gt; wrote:<br><=
/div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;bo=
rder-left:1px solid rgb(204,204,204);padding-left:1ex"><div><div style=3D"f=
ont-family:times new roman,new york,times,serif;font-size:16px"><div dir=3D=
"ltr">I just got off the phone with Moss technical.=C2=A0 Steve answered af=
ter a short wait on hold.=C2=A0 He took the time to pull the dust covers an=
d the same splined hubs I have from stock to measure them.=C2=A0 The same p=
art numbers as my &quot;oversize&quot; grease cup covers that are now in st=
ock are the correct size for the splined hubs I have!=C2=A0 He measured one=
 of the covers outer diameter at about 1.885&quot;.=C2=A0 To further make t=
his a good thing, he is going to credit my account the $50+ of the original=
 cost of the wrong size cups I have, even though I bought them back in 2017=
.=C2=A0 Usually you have only one year to return an item to Moss.=C2=A0=C2=
=A0 He has no explanation for the grease cups that are .020 too big.=C2=A0 =
Maybe a different manufacturer?=C2=A0 In any case I ordered a set a few day=
s ago hoping they would be a different size even though they are the same p=
art number.=C2=A0 I was just going to send them directly back if not right.=
=C2=A0 According to Steve, if they were pulled just a couple of days ago th=
ey should be correct.=C2=A0 We&#39;ll see.=C2=A0 Supposed to be in the mail=
 today.=C2=A0 I will let you guys know later today if they fit because I kn=
ow you are just on pins and needles about the outcome of this tragedy. ;^)<=
/div><div dir=3D"ltr">Mike MacLean<br></div></div></div>___________________=
____________________________<br>
rer" target=3D"_blank">http://www.team.net/donate.html</a><br>
<br>
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</blockquote></div>

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[email-masked]

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From: Michael MacLean <[email-masked]>
Date: Wed, 26 Feb 2020 22:45:03 +0000 (UTC)

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Well, I got the replacements in the mail today.=C2=A0 While they are smalle=
r in diameter than the grease cups I already had, they are still too big.=
=C2=A0 I will be looking for some used originals now.=C2=A0 Unless someone =
on the list has a couple of used originals they would sell, I may just leav=
e them out and let the knock off cover the hole.Mike MacLean

Sent from AT&T Yahoo Mail on Android=20
=20
  On Wed, Feb 26, 2020 at 1:20 PM, Michael Salter<[email-masked]> =
wrote:   Great to hear of the helpful tech support from Moss BUT I am alway=
s concerned when any company uses their customers to do their quality contr=
ol.=20
I have wasted many, many hours and lots of $ working with inferior reproduc=
tion parts andfor just that reason will ALWAYS opt for good used originals =
even if they require substantial amounts of reconditioning.=20
M

On Thu, Feb 27, 2020 at 9:36 AM Michael MacLean <[email-masked]> w=
rote:

Archive: http://www.team.net/pipermail/healeys http://autox.team.net/archiv=
e

[email-masked]

[email-masked]

 =20

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Well, I got the replacements in the mail today.&nbsp; While they are smalle=
r in diameter than the grease cups I already had, they are still too big.&n=
bsp; I will be looking for some used originals now.&nbsp; Unless someone on=
 the list has a couple of used originals they would sell, I may just leave =
them out and let the knock off cover the hole.<div id=3D"yMail_cursorElemen=
tTracker_1582757082979">Mike MacLean<br><br><div id=3D"ymail_android_signat=
ure"><a id=3D"ymail_android_signature_link" href=3D"https://go.onelink.me/1=
07872968?pid=3DInProduct&amp;c=3DGlobal_Internal_YGrowth_AndroidEmailSig__A=
ndroidUsers&amp;af_wl=3Dym&amp;af_sub1=3DInternal&amp;af_sub2=3DGlobal_YGro=
wth&amp;af_sub3=3DEmailSignature">Sent from AT&amp;T Yahoo Mail on Android<=
/a></div> <br> <blockquote style=3D"margin: 0 0 20px 0;"> <div style=3D"fon=
t-family:Roboto, sans-serif; color:#6D00F6;"> <div>On Wed, Feb 26, 2020 at =
1:20 PM, Michael Salter</div><div>&lt;[email-masked]&gt; wrote:</d=
iv> </div> <div style=3D"padding: 10px 0 0 20px; margin: 10px 0 0 0; border=
-left: 1px solid #6D00F6;"> <div id=3D"yiv4219631321"><div><div dir=3D"ltr"=
><div class=3D"yiv4219631321gmail_default" style=3D"font-family:comic sans =
ms, sans-serif;font-size:small;">Great to hear of the helpful tech support =
from Moss BUT I am always concerned when any company uses their customers t=
o do their quality control. <br clear=3D"none"></div><div class=3D"yiv42196=
31321gmail_default" style=3D"font-family:comic sans ms, sans-serif;font-siz=
e:small;">I have wasted many, many hours and lots of $ working with inferio=
r reproduction parts and
for just that reason

 will ALWAYS opt for good used originals even if they require substantial a=
mounts of reconditioning. </div><div class=3D"yiv4219631321gmail_default" s=
tyle=3D"font-family:comic sans ms, sans-serif;font-size:small;"><br clear=
=3D"none"></div><div class=3D"yiv4219631321gmail_default" style=3D"font-fam=
ily:comic sans ms, sans-serif;font-size:small;">M<br clear=3D"none"></div><=
/div><br clear=3D"none"><div class=3D"yiv4219631321gmail_quote"><div class=
=3D"yiv4219631321yqt4311724691 yQTDBase" id=3D"yiv4219631321yqt95669"><div =
class=3D"yiv4219631321gmail_attr" dir=3D"ltr">On Thu, Feb 27, 2020 at 9:36 =
AM Michael MacLean &lt;<a rel=3D"nofollow" shape=3D"rect" ymailto=3D"mailto=
:[email-masked]" target=3D"_blank" href=3D"mailto:rrengineer.mike@=
att.net">[email-masked]</a>&gt; wrote:<br clear=3D"none"></div><bl=
ockquote class=3D"yiv4219631321gmail_quote" style=3D"margin:0px 0px 0px 0.8=
ex;border-left:1px solid rgb(204,204,204);padding-left:1ex;"><div><div styl=
e=3D"font-family:times new roman, new york, times, serif;font-size:16px;"><=
div dir=3D"ltr">I just got off the phone with Moss technical.&nbsp; Steve a=
nswered after a short wait on hold.&nbsp; He took the time to pull the dust=
 covers and the same splined hubs I have from stock to measure them.&nbsp; =
The same part numbers as my "oversize" grease cup covers that are now in st=
ock are the correct size for the splined hubs I have!&nbsp; He measured one=
 of the covers outer diameter at about 1.885".&nbsp; To further make this a=
 good thing, he is going to credit my account the $50+ of the original cost=
 of the wrong size cups I have, even though I bought them back in 2017.&nbs=
p; Usually you have only one year to return an item to Moss.&nbsp;&nbsp; He=
 has no explanation for the grease cups that are .020 too big.&nbsp; Maybe =
a different manufacturer?&nbsp; In any case I ordered a set a few days ago =
hoping they would be a different size even though they are the same part nu=
mber.&nbsp; I was just going to send them directly back if not right.&nbsp;=
 According to Steve, if they were pulled just a couple of days ago they sho=
uld be correct.&nbsp; We'll see.&nbsp; Supposed to be in the mail today.&nb=
sp; I will let you guys know later today if they fit because I know you are=
 just on pins and needles about the outcome of this tragedy. ;^)</div><div =
dir=3D"ltr">Mike MacLean<br clear=3D"none"></div></div></div>______________=
_________________________________<br clear=3D"none">
=3D"http://www.team.net/donate.html">http://www.team.net/donate.html</a><br=
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From: WILLIAM B LAWRENCE <[email-masked]>
Date: Thu, 27 Feb 2020 00:19:01 +0000

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[email-masked]

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