Tom wrote:
> > the best claims action I have
> > ever seen
> > was from Progressive Insurance.
Mike Moore replied:
> I'm sorry, but my experience with Progressive makes me think
> it is the worst insurance company I have ever dealt with.
Notice the key difference here, Tom was their customer, while Mike was not.
I believe this is usually the case; any insurance company gives better
service to the people who are paying them for it.
Which is why I feel you should always consult your company, even if you
decide not to subrogate.
Randall
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