On Wed, May 6, 2009 at 10:35 AM, Jay Fishbein <jfishbein@snet.net> wrote:
> The next level of frustration beyond this, is to contact AT&T with an
> internet problem.
>
> After you're call gets escalated to someone on US territory, you go through
> their BS machine .
>
>From my experience with SBC (aka AT&T, or whatever they call
themselves today) skip the phone call and go straight to their direct
support forum on DSLReports.com. It may take 1-3 days before they pick up
your posting but then they are all over it until it's resolved!
http://www.dslreports.com/forums/all?cat=60
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