He sent me a threatening email as a question about an item that I have listed
so I complained to Ebay. This is their response. It has links for filing
complaints for those of you who are looking...
Here is the item number if you want to see my reply to his question: 6040340235
Kent
---- eBay Customer Support <rswebhelp@ebay.com> wrote:
> Thank you for writing to eBay's SafeHarbor Department with your report
> that a member is abusing the Email Forwarding System (EFS). We
> understand your concern and will investigate this situation as soon as
> possible, usually within 24 hours.
>
> You can learn more about our EFS policies at the following Web address:
>
> http://pages.ebay.com/help/policies/rfe-unwelcome-email-misuse.html
>
> Once we investigate the situation, we will take appropriate action based
> upon the policy violation and the member involved. This action may be an
> educational alert, temporary sanction or suspension. Please keep in mind
> that, due to our privacy policy, you will not be sent specific details
> about the results of our investigation. If we need more information, we
> will contact you.
>
> If you did not include the information we need to properly investigate
> your report (such as the user ID of the member and a copy of the email
> that was sent through the EFS) please resubmit this information to us
> through the Contact Us page listed below.
>
> http://pages.ebay.com/help/contact_us/_base/index.html
>
> We always need the full header of any email you send as evidence because
> it enables us to trace the pathway of the email. You can review what a
> header is and how to locate it at the following web address:
>
> http://pages.ebay.com/help/policies/rfe-unwelcome-email-headers.html
>
> If you have trouble finding the email header, we suggest that you go to
> the following link, which contains information on how to obtain headers
> for many email clients:
>
> http://spamcop.net/fom-serve/cache/19.html:
>
> While we will review the situation and take action if a policy has been
> violated, you may want to consider blocking the sender's incoming
> emails. This feature is provided by most email services. You can consult
> the help section of your email program for more information. Please
> also remember that the member who sent an email to you through the EFS
> will not be sent your email address unless you reply to the email or it
> has been provided to them through some other means.
>
> We appreciate the time you took to write to us. While this email will be
> the only response you receive from us about your report that a member is
> abusing the Email Forwarding System, we assure you that an eBay
> SafeHarbor Representative will quickly review this situation and apply
> our guidelines fairly.
>
> **Please do not respond to this email as your reply will not be
> received.
>
> Best regards,
>
> eBay SafeHarbor Team
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