--===============1262957234623517639==
--000000000000eef11f065bf343cc
Content-Transfer-Encoding: quoted-printable
Ok, no Ethernet jack on the remote mesh node, so no way to narrow it down
that way.
Next suggestion is to look up the procedures for (1) resetting it, and (2)
factory resetting it in case (1) didn't work.
You may be able to get it working again by resetting or factory resetting.
BTW, maybe I missed it but can you tell us whether anything was changed
before it quit working? Or anything happened, like electrical short nearby,
lightning storm, power outage, brownout, etc.
Last year I had security cameras that quit and it turned out a power surge
had killed 2 power supplies AND several individual cameras - so I'm
reminded to ask about the environment before it quit.
________________
Sent from my phone
Best Regards,
Al Fuller
On Sun, Sep 20, 2026, 1:47=E2=80=AFPM john niolon <jniolon@att.net> wrote:
> First Al, thanks for all your time and energy doing this... it might be
> all futile.
>
> The satellite unit has no Ethernet port. The modem has both Ethernet an=
d
> internet
> ports and the only one used is the internet port that plugs into the ATT
> fiber box.
>
>
> *----- Original Message -----*
> *From:* Al Fuller <alfuller194@gmail.com>
> *To:* john niolon <jniolon@att.net>, Shop Talk <Shop-talk@autox.team.net>
> *Sent:* 09/19/2026 9:45:57 PM
> *Subject:* Re: [Shop-talk] orbi mesh network system
> ------------------------------
> Ok, this is progress.
>
> On the failing unit, is there an Ethernet jack you could temporarily plug
> into? If so, you might be able to reboot it or at least troubleshoot.
>
> If not, there is likely still some process to reset it.
>
> If all else fails, you might still be able to add an access point from
> another vendor that would connect wirelessly.
>
> Do keep in mind that all mesh systems have upsides and down. The upside i=
s
> you can get coverage in places where there's no Ethernet cable, but the
> downside is that the mesh node has to wirelessly 'backhaul' to the base
> station in addition to the usual transmission between itself and the clie=
nt
> devices like phones tablets TVs, etc. As such, the speed and quality ar=
e
> very poor. But if that's the only way to get the signal, it's better than
> nothing. Often people find it's preferable to bite the bullet and run a
> cable.
>
> Let us know what you find in the troubleshooting.
>
> ________________
> Sent from my phone
> Best Regards,
> Al Fuller
>
> On Sat, Sep 19, 2026, 10:41=E2=80=AFAM john niolon <jniolon@att.net> wrot=
e:
>
>> both satellites connect to the modem wirelessly... one works perfectly..=
.
>> the other is dead... I even brought the dead one and sat it next
>> to the modem and rebooted everything... the dead one still dead, the
>> other is fine... afaik nothing has changed in equipment or software
>> unless ORBI did a firmware dump that I didn't know about BUT that should
>> have killed both of them, right ??
>>
>>
>> *----- Original Message -----*
>> *From:* Al Fuller <alfuller194@gmail.com>
>> *To:* john niolon <jniolon@att.net>, Shop Talk <Shop-talk@autox.team.net=
>
>> *Sent:* 09/19/2026 10:08:03 AM
>> *Subject:* Re: [Shop-talk] orbi mesh network system
>> ------------------------------
>> Ok, let's all do some basic troubleshooting...
>>
>> Are all satellites failing to connect? Or just one or some? If it's all
>> the issue is likely at the base station, while if 1 or more still work t=
he
>> issue is likely localized.
>>
>> Are the satellites connected with Wi-Fi or wired?
>>
>> Finally (and possibly most important) was anything changed or anything
>> happened to the system between when it worked and didn't?
>>
>> ________________
>> Sent from my phone
>> Best Regards,
>> Al Fuller
>>
>> On Fri, Sep 18, 2026, 4:01=E2=80=AFAM john niolon <jniolon@att.net> wrot=
e:
>>
>>> This system has one main wifi router and two satellite 'extenders'.
>>> Maybe I used the wrong term. The two satellite boxes should connect
>>> ( 'sync')
>>> with the router to give you a total mesh system. One works fine =E2=80=
=A6 the
>>> other (in the detached shop has stopped connecting. Net gear
>>> says they don't support the system and only fix is a 400 buck
>>> replacement... I'm just flailing here hoping someone might have come up
>>> with some troubleshooting that might fix this... Netgear's customer
>>> service sucks and they advertise "Have your credit card ready when you =
call"
>>>
>>> thanks
>>> john
>>>
>>>
>>> *----- Original Message -----*
>>> *From:* Al Fuller <alfuller194@gmail.com>
>>> *To:* john niolon <jniolon@att.net>
>>> *Cc:* shop-talk <shop-talk@autox.team.net>
>>> *Sent:* 09/17/2026 9:41:08 PM
>>> *Subject:* Re: [Shop-talk] orbi mesh network system
>>> ------------------------------
>>> I'm not exactly clear on what you mean by a box won't sync.
>>>
>>> Do you mean the system clock won't sync to a local ntp server? Remote
>>> service? Rsync service fails to move files? Other?
>>>
>>> ________________
>>> Sent from my phone
>>> Best Regards,
>>> Al Fuller
>>>
>>> On Thu, Sep 17, 2026, 6:17=E2=80=AFAM john niolon <jniolon@att.net> wro=
te:
>>>
>>>> Anyone using an ORBI network mesh system... I have a satellite box tha=
t
>>>> will not sync and Netgear's solution is to
>>>> upgrade to a new system for 400 bucks
>>>>
>>>> anyone got any trouble shooting suggestions
>>>>
>>>> thanks
>>>> john
>>>> _______________________________________________
>>>>
>>>> Shop-talk@autox.team.net
>>>> Donate: http://www.team.net/donate.html
>>>> Suggested annual donation $12.96
>>>> Archive: http://www.team.net/pipermail/shop-talk
>>>> http://autox.team.net/archive
>>>>
>>>> Unsubscribe/Manage:
>>>> http://autox.team.net/mailman/options/shop-talk/alfuller194@gmail.com
>>>>
>>>>
>>
>>
--000000000000eef11f065bf343cc
Content-Transfer-Encoding: quoted-printable
<div dir=3D"auto"><div>Ok, no Ethernet jack on the remote mesh node, so no =
way to narrow it down that way.</div><div dir=3D"auto"><br></div><div dir=
=3D"auto">Next suggestion is to look up the procedures for (1) resetting it=
, and (2) factory resetting it in case (1) didn't work.</div><div dir=
=3D"auto"><br></div><div dir=3D"auto">You may be able to get it working aga=
in by resetting or factory resetting.</div><div dir=3D"auto"><br></div><div=
dir=3D"auto">BTW, maybe I missed it but can you tell us whether anything w=
as changed before it quit working? Or anything happened, like electrical sh=
ort nearby, lightning storm, power outage, brownout, etc.</div><div dir=3D"=
auto"><br></div><div dir=3D"auto">Last year I had security cameras that qui=
t and it turned out a power surge had killed 2 power supplies AND several i=
ndividual cameras - so I'm reminded to ask about the environment before=
it quit.</div><div dir=3D"auto"><br></div><div><br></div><div data-smartma=
il=3D"gmail_signature">________________<br>Sent from my phone <br>Best Rega=
rds,<br>Al Fuller</div></div><br><div class=3D"gmail_quote gmail_quote_cont=
ainer"><div dir=3D"ltr" class=3D"gmail_attr">On Sun, Sep 20, 2026, 1:47=E2=
=80=AFPM john niolon <<a href=3D"mailto:jniolon@att.net";>jniolon@att.net=
</a>> wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:=
0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div><font face=3D"Segoe UI">First Al, thanks for all your time and energy =
doing this... it might be all futile.</font></div>
<div><font face=3D"Segoe UI"></font>=C2=A0</div>
<div><font face=3D"Segoe UI">The satellite unit has no Ethernet port.=C2=A0=
=C2=A0 The modem has both Ethernet and internet</font></div>
<div><font face=3D"Segoe UI">ports and the only one used is the internet po=
rt that plugs into the ATT fiber box.</font></div>
<div><font face=3D"Segoe UI"></font>=C2=A0</div>
<blockquote style=3D"PADDING-BOTTOM:0px;PADDING-TOP:0px;PADDING-LEFT:0.5em;=
BORDER-LEFT:#c7e5ff 1px solid;MARGIN:0px 0px 0px 0.5em;PADDING-RIGHT:0px">
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000">=
<b>----- Original Message -----</b></div>
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000">=
<b>From:</b> Al Fuller <<a href=3D"mailto:alfuller194@gmail.com"; target=
=3D"_blank" rel=3D"noreferrer">alfuller194@gmail.com</a>></div>
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000">=
<b>To:</b> john niolon <<a href=3D"mailto:jniolon@att.net"; target=3D"_bl=
ank" rel=3D"noreferrer">jniolon@att.net</a>>, Shop Talk <<a href=3D"m=
ailto:Shop-talk@autox.team.net" target=3D"_blank" rel=3D"noreferrer">Shop-t=
alk@autox.team.net</a>></div>
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000">=
<b>Sent:</b> 09/19/2026 9:45:57 PM</div>
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000">=
<b>Subject:</b> Re: [Shop-talk] orbi mesh network system</div>
<hr style=3D"BORDER-TOP:medium none;HEIGHT:1px;BORDER-RIGHT:medium none;BOR=
DER-BOTTOM:medium none;COLOR:#ccc;BORDER-LEFT:medium none;BACKGROUND-COLOR:=
#ccc">
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';FONT-WEIGHT:nor=
mal;COLOR:#000000;FONT-STYLE:normal">
<div>
<div>Ok, this is progress.</div>
<div><br></div>
<div>On the failing unit, is there an Ethernet jack you could temporarily p=
lug into? If so, you might be able to reboot it or at least troubleshoot.</=
div>
<div><br></div>
<div>If not, there is likely still some process to reset it.</div>
<div><br></div>
<div>If all else fails, you might still be able to add an access point from=
another vendor that would connect wirelessly.</div>
<div><br></div>
<div>Do keep in mind that all mesh systems have upsides and down. The upsid=
e is you can get coverage in places where there's no Ethernet cable, bu=
t the downside is that the mesh node has to wirelessly 'backhaul' t=
o the base station in addition to the usual transmission between itself and=
the client devices like phones tablets TVs, etc.=C2=A0 =C2=A0As such, the =
speed and quality are very poor. But if that's the only way to get the =
signal, it's better than nothing. Often people find it's preferable=
to bite the bullet and run a cable.</div>
<div><br></div>
<div>Let us know what you find in the troubleshooting.</div>
<div><br></div>
<div data-smartmail=3D"gmail_signature">________________<br>Sent from my ph=
one <br>Best Regards,<br>Al Fuller</div></div><br>
<div class=3D"gmail_quote">
<div class=3D"gmail_attr" dir=3D"ltr">On Sat, Sep 19, 2026, 10:41=E2=80=AFA=
M john niolon <<a href=3D"mailto:jniolon@att.net"; target=3D"_blank" rel=
=3D"noreferrer">jniolon@att.net</a>> wrote:<br></div>
<blockquote class=3D"gmail_quote" style=3D"PADDING-LEFT:1ex;BORDER-LEFT:#cc=
c 1px solid;MARGIN:0px 0px 0px 0.8ex">
<div>
<div><font face=3D"Segoe UI">both satellites connect to the modem wirelessl=
y... one works perfectly... the other is dead... I even brought the dead on=
e and sat it next</font></div>
<div><font face=3D"Segoe UI">to the modem and rebooted everything... the de=
ad one still dead, the other is fine...=C2=A0 afaik nothing has changed in =
equipment or software</font></div>
<div><font face=3D"Segoe UI">unless ORBI did a firmware dump that I didn=
9;t know about BUT that should have killed both of them, right ??</font></d=
iv>
<div>=C2=A0</div>
<blockquote style=3D"PADDING-BOTTOM:0px;PADDING-TOP:0px;PADDING-LEFT:0.5em;=
BORDER-LEFT:#c7e5ff 1px solid;MARGIN:0px 0px 0px 0.5em;PADDING-RIGHT:0px">
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000">=
<b>----- Original Message -----</b></div>
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000">=
<b>From:</b> Al Fuller <<a href=3D"mailto:alfuller194@gmail.com"; rel=3D"=
noreferrer noreferrer" target=3D"_blank">alfuller194@gmail.com</a>></div=
>
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000">=
<b>To:</b> john niolon <<a href=3D"mailto:jniolon@att.net"; rel=3D"norefe=
rrer noreferrer" target=3D"_blank">jniolon@att.net</a>>, Shop Talk <<=
a href=3D"mailto:Shop-talk@autox.team.net"; rel=3D"noreferrer noreferrer" ta=
rget=3D"_blank">Shop-talk@autox.team.net</a>></div>
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000">=
<b>Sent:</b> 09/19/2026 10:08:03 AM</div>
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000">=
<b>Subject:</b> Re: [Shop-talk] orbi mesh network system</div>
<hr style=3D"BORDER-TOP:medium none;HEIGHT:1px;BORDER-RIGHT:medium none;BOR=
DER-BOTTOM:medium none;COLOR:#ccc;BORDER-LEFT:medium none;BACKGROUND-COLOR:=
#ccc">
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';FONT-WEIGHT:nor=
mal;COLOR:#000000;FONT-STYLE:normal">
<div>
<div>
<div>Ok, let's all do some basic troubleshooting...=C2=A0</div>
<div><br></div>
<div>Are all satellites failing to connect? Or just one or some? If it'=
s all the issue is likely at the base station, while if 1 or more still wor=
k the issue is likely localized.</div>
<div><br></div>
<div>Are the satellites connected with Wi-Fi or wired?</div>
<div><br></div>
<div>Finally (and possibly most important) was anything changed or anything=
happened to the system between when it worked and didn't?</div>
<div><br></div>
<div data-smartmail=3D"gmail_signature">________________<br>Sent from my ph=
one <br>Best Regards,<br>Al Fuller</div></div><br>
<div class=3D"gmail_quote">
<div class=3D"gmail_attr" dir=3D"ltr">On Fri, Sep 18, 2026, 4:01=E2=80=AFAM=
john niolon <<a href=3D"mailto:jniolon@att.net"; rel=3D"noreferrer noref=
errer noreferrer" target=3D"_blank">jniolon@att.net</a>> wrote:<br></div=
>
<blockquote class=3D"gmail_quote" style=3D"PADDING-LEFT:1ex;BORDER-LEFT:#cc=
c 1px solid;MARGIN:0px 0px 0px 0.8ex">
<div>
<div><font face=3D"Segoe UI">This system has one main wifi router and two s=
atellite 'extenders'. Maybe I used the wrong term.=C2=A0 The two sa=
tellite boxes should connect (=C2=A0'sync')</font></div>
<div><font face=3D"Segoe UI">with the router to give you a total mesh syste=
m.=C2=A0 One works fine =E2=80=A6 the other (in the detached shop has stopp=
ed connecting.=C2=A0 Net gear</font></div>
<div><font face=3D"Segoe UI">says they don't support the system and onl=
y fix is a 400 buck replacement... I'm just flailing here hoping someon=
e might have come up</font></div>
<div><font face=3D"Segoe UI">with some troubleshooting that might fix this.=
.. Netgear's customer service sucks and they advertise "Have your =
credit card ready when you call"</font></div>
<div><font face=3D"Segoe UI"></font>=C2=A0</div>
<div><font face=3D"Segoe UI">thanks</font></div>
<div><font face=3D"Segoe UI">john</font></div>
<div>=C2=A0</div>
<blockquote style=3D"PADDING-BOTTOM:0px;PADDING-TOP:0px;PADDING-LEFT:0.5em;=
BORDER-LEFT:#c7e5ff 1px solid;MARGIN:0px 0px 0px 0.5em;PADDING-RIGHT:0px">
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000">=
<b>----- Original Message -----</b></div>
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000">=
<b>From:</b> Al Fuller <<a href=3D"mailto:alfuller194@gmail.com"; rel=3D"=
noreferrer noreferrer noreferrer noreferrer" target=3D"_blank">alfuller194@=
gmail.com</a>></div>
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000">=
<b>To:</b> john niolon <<a href=3D"mailto:jniolon@att.net"; rel=3D"norefe=
rrer noreferrer noreferrer noreferrer" target=3D"_blank">jniolon@att.net</a=
>></div>
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000">=
<b>Cc:</b> shop-talk <<a href=3D"mailto:shop-talk@autox.team.net"; rel=3D=
"noreferrer noreferrer noreferrer noreferrer" target=3D"_blank">shop-talk@a=
utox.team.net</a>></div>
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000">=
<b>Sent:</b> 09/17/2026 9:41:08 PM</div>
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';COLOR:#000000">=
<b>Subject:</b> Re: [Shop-talk] orbi mesh network system</div>
<hr style=3D"BORDER-TOP:medium none;HEIGHT:1px;BORDER-RIGHT:medium none;BOR=
DER-BOTTOM:medium none;COLOR:#ccc;BORDER-LEFT:medium none;BACKGROUND-COLOR:=
#ccc">
<div style=3D"FONT-SIZE:12pt;FONT-FAMILY:'Segoe UI';FONT-WEIGHT:nor=
mal;COLOR:#000000;FONT-STYLE:normal">
<div>
<div>I'm not exactly clear on what you mean by a box won't sync.</d=
iv>
<div><br></div>
<div>Do you mean the system clock won't sync to a local ntp server? Rem=
ote service? Rsync service fails to move files? Other?</div>
<div><br></div>
<div data-smartmail=3D"gmail_signature">________________<br>Sent from my ph=
one <br>Best Regards,<br>Al Fuller</div></div><br>
<div class=3D"gmail_quote">
<div class=3D"gmail_attr" dir=3D"ltr">On Thu, Sep 17, 2026, 6:17=E2=80=AFAM=
john niolon <<a href=3D"mailto:jniolon@att.net"; rel=3D"noreferrer noref=
errer noreferrer noreferrer" target=3D"_blank">jniolon@att.net</a>> wrot=
e:<br></div>
<blockquote class=3D"gmail_quote" style=3D"PADDING-LEFT:1ex;BORDER-LEFT:#cc=
c 1px solid;MARGIN:0px 0px 0px 0.8ex">
<div>
<div><font face=3D"Segoe UI">Anyone using an ORBI network mesh system... I =
have a satellite box that will not sync and Netgear's solution is to</f=
ont></div>
<div><font face=3D"Segoe UI">upgrade to a new system for 400 bucks</font></=
div>
<div><font face=3D"Segoe UI"></font>=C2=A0</div>
<div><font face=3D"Segoe UI">anyone got any trouble shooting suggestions</f=
ont></div>
<div><font face=3D"Segoe UI"></font>=C2=A0</div>
<div><font face=3D"Segoe UI">thanks</font></div>
<div><font face=3D"Segoe UI">john</font></div></div>_______________________=
________________________<br><br><a href=3D"mailto:Shop-talk@autox.team.net"=
rel=3D"noreferrer noreferrer noreferrer noreferrer noreferrer" target=3D"_=
blank">Shop-talk@autox.team.net</a><br>Donate: <a href=3D"http://www.team.n=
et/donate.html" rel=3D"noreferrer noreferrer noreferrer noreferrer noreferr=
er noreferrer" target=3D"_blank">http://www.team.net/donate.html</a><br>Sug=
gested annual donation=C2=A0 $12.96<br>Archive: <a href=3D"http://www.team.=
net/pipermail/shop-talk" rel=3D"noreferrer noreferrer noreferrer noreferrer=
noreferrer noreferrer" target=3D"_blank">http://www.team.net/pipermail/sho=
p-talk</a> <a href=3D"http://autox.team.net/archive"; rel=3D"noreferrer nore=
ferrer noreferrer noreferrer noreferrer noreferrer" target=3D"_blank">http:=
//autox.team.net/archive</a><br><br>Unsubscribe/Manage: <a href=3D"http://a=
utox.team.net/mailman/options/shop-talk/alfuller194@gmail.com" rel=3D"noref=
errer noreferrer noreferrer noreferrer noreferrer noreferrer" target=3D"_bl=
ank">http://autox.team.net/mailman/options/shop-talk/alfuller194@gmail.com<=
/a><br><br></blockquote></div></div></blockquote></div></blockquote></div><=
br><br></div></div></blockquote></div></blockquote></div></div></blockquote=
></div></blockquote></div>
--000000000000eef11f065bf343cc--
--===============1262957234623517639==
Content-Transfer-Encoding: 7bit
Content-Disposition: inline
_______________________________________________
Shop-talk@autox.team.net
Archive: http://www.team.net/pipermail/shop-talk http://autox.team.net/archive
--===============1262957234623517639==--
|