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Re: Flame==was: 14 months in the shop?

To: JustBrits@aol.com
Subject: Re: Flame==was: 14 months in the shop?
From: "Scott Gardner" <gardner@lwcomm.com>
Date: Thu, 28 Aug 1997 10:23:47 +0000
        This is going to be my last post to the list on the subject, since I 
got the answer to my original question, but I can't pass this up.  
Do the two replies from Ed sound like they were posted by two 
different people, or what?

> Guys:
> 
>    You took that all wrong!  I don't like to see any LBC not on the road and
> I take care of caring folks first.

(As long as there's not an IDIOT (his term) wanting his tire changed 
at $30 an hour--Oh, I forgot, the IDIOTS get first priority in Ed's 
shop, after all.)

>  People are ALWAYS in (and always welcome) my shop.  For the folks 
>that what their staus-symbols taken care of yeasterday that is a 
>diffenent story.  

(I guess their money doesn't spend as well, or something like that).

>Scott, when it comes to carbs just remember you get what you pay 
>for.  

I'm familiar with this doctrine, as well, and have no problems with 
this.  It's just that for $375, I'm almost paying for two brand-new, 
in-the-box, warranteed HIF4s.  Especially considering that there are 
people like Jim Taylor (who are actually RECOMMENDED on this list), 
who rebuilt Dan Rollins' Carbs, polished them, balanced them, and 
bench-tested them.  This cost Dan a whopping $130 or so, and he had 
them back in a week!

>Yes, I want to make money - you know eat, pay the mortgage, etc. - 
>but not at the expense of an unhappy customer.  

(Unless the customer happens to own a "status-symbol" car, or wants 
work done quickly, or just happens to get pushed back in favor of 
more profitable jobs.)

>    I thought I had originally replied to a body shop prob. anyway. 

(what difference would this have made? Are you saying you're only 
flippant and insulting about body shop problems, or what?)

> There is one on the A-H list where a big Healey was rear ended by 
>an Explorer and State Farm is mandating which body shop and the guy 
>doesn't know squat about Aluminum.  Now theres a gent in do-do.

(And we're supposed to assume he'd be better off in YOUR soft, caring 
hands?)

> 
> Again, sorry.

(Most intelligent thing he's said on the topic yet...)

> 
> Regards,
> 
>          Ed
> 
Scott Gardner
gardner@lwcomm.com
www.lwcomm.com/~gardner

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