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Re: [Healeys] 100 Rear Springs

To: "'Michael Salter'" <michaelsalter@gmail.com>
Subject: Re: [Healeys] 100 Rear Springs
From: Henry G Leach via Healeys <healeys@autox.team.net>
Date: Tue, 23 Nov 2021 03:14:26 +0000 07wKGe4l/A/1w+BpULmjL+zy8ZzVGAZVReYVr+G9ZxRog0TZeyEeEaen15DSsXEtmAKmhivGLowiZ4ikNYpULaoGK4iiEl9NECe2Ak33agjUaci7s8lJMXJH ZSanvNmJIqRMN+XMXkjgYg==
Cc: "'healeys@autox.team.net'" <healeys@autox.team.net>
Delivered-to: mharc@autox.team.net
Delivered-to: healeys@autox.team.net
Importance: Normal
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ONE OF THE PROBLEMS IN GETTING THE CORRECT SPRINGS IS THE THICKNESS OF=
=0ATHE LEAVES. If I remember, the factory British stock material was=0A.=
059" and in the US there is none of that thickness available. The=0Athin=
nest material available is .065. If you build up a spring using=0Aall of=
 the thicker material it will not fit the car eyes, or the=0Au-bolts.=0A=
Luckily, when I rebuilt my 100, the spring shop in Portland, OR. had=0Ae=
nough existing material stock to combine with my thinner original=0Amain=
 leaf and I was able to put the unit together and into the rear=0Aend. A=
t the time, 2015, he said that he was not able to get any more=0Aof that=
 material when his stock was gone.=0ASince my car is of early production=
, it uses the A series spring: 7=0Aleaves, with 1/4" negative camber. Th=
e C-spring is another whole issue=0Awith that double eye. Hank=0A=0A=09-=
----------------------------------------From: "Michael Salter via=0AHeal=
eys" =0ATo: "Bob Spidell"=0ACc: "healeys@autox.team.net"=0ASent: Monday=
 November 22 2021 3:21:54PM=0ASubject: Re: [Healeys] 100 Rear Springs=0A=
=0A IMHO Bob this is very typical of unscrupulous companies who operate=
=0Ain this business. They are well aware that only very small proportion=
=0Aon customers will make the effort to complain or caution others. =0A=
 M  =0A On Mon., Nov. 22, 2021, 6:11 p.m. Bob Spidell,  wrote:=0A    Wow=
. Makes me extra glad my dad made the effort to restore our=0ABN2=E2=80=
=99s original springs, including my sourcing new zinc interleaves=0Afrom=
 a guy who had bought a sheet and had them cut to spec on a shear.=0A=0A=
 Why is it so hard to get decent repop springs? =0A=0AOn Nov 22, 2021, a=
t 2:38 PM, Michael Salter via Healeys  wrote:=0A=0A   =EF=BB=BF  WELL, B=
ASED OPON THE ADVICE GIVEN AND A CAREFULLY READING=0AOFTHE INFORMATION O=
N THEIR WEB PAGE =0A[1]HTTPS://BRITISHCLASSICCARPARTS.COM/ [2] WHICH INC=
LUDES THIS=0ASTATEMENT: _BCC WILL ONLY SUPPLY SPRINGS THAT COMPLY, AS BE=
ST=0APOSSIBLE, WITH OEM SPECIFICATIONS OR BETTER_ I ordered a pair of BN=
1=0Arear springs.=0A Initially I thought my order had not gone through b=
ecause despite=0Atheir statement that _"YOUR ORDER CONFIRMATION FROM BCC=
 WILL INCLUDE=0ABASIC DIMENSIONAL INFORMATION ON THE SPRING YOU HAVE ORD=
ERED ALLOWING=0AYOU TO CHECK AGAINST THE SPRINGS YOU ARE REPLACING"_ I r=
eceived no=0Aconfirmation from BCC that the order had been received and=
 the only=0Away to confirm that it had indeed been received aws to check=
 my=0Aaccount withdrawals. These springs are not inexpensive and ended u=
p=0Acosting almost 3 times what they would have cost from one of the usu=
al=0Asuspects. When I finally received the shipment and had an opportuni=
ty=0Ato examine what had been supplied I was far from impressed. This is=
 my=0Aemail sent to BCC regarding their _"OEM SPECIFICATIONS OR BETTER"_=
=0Aproduct.=0A=0A=09 _Dear Sirs, _ =0A=0A=09 _We recently received from=
 yourselves a pair of rear leaf springs=0Apurchased for an Austin Healey=
 100 BN1 which we are restoring to=0Aconcours level for a long-time cust=
omer._ =0A=0A=09 _The preamble on your web site states =E2=80=9CBCC WILL=
 ONLY SUPPLY=0ASPRINGS THAT COMPLY, AS BEST POSSIBLE, WITH OEM SPECIFICA=
TIONS OR=0ABETTER.=E2=80=9D_ =0A=0A=09 _You also state =E2=80=9CYOUR ORD=
ER CONFIRMATION FROM BCC WILL INCLUDE=0ABASIC DIMENSIONAL INFORMATION ON=
 THE SPRING YOU HAVE ORDERED ALLOWING=0AYOU TO CHECK AGAINST THE SPRINGS=
 YOU ARE REPLACING.=E2=80=9D We received=0Aneither an order confirmation=
 nor the dimensional information=0Amentioned._ =0A=0A=09 _The springs th=
at we have received do not come even close to the OEM=0Aspecifications f=
or the springs for a BN1._ =0A=0A=09 _There were 3 types of leaf springs=
 supplied for the BN1. The final=0Adesign, fitted after body number C.15=
4647 was arrived at after much=0Aexperimentation as many owners experien=
ced difficulties with the rear=0Asuspension of these vehicles._ =0A=0A=
=09 _The last type, part number 1B829, had the following=0Aspecification=
s:_ =0A=0A=09 _Free length  34.75=E2=80=9D _ =0A=0A=09 _Laden length 36=
=E2=80=9D_ =0A=0A=09 _Free camber 3.75=E2=80=9D_ =0A=0A=09 _Laden camber=
 0.25=E2=80=9D_ =0A=0A=09 _Deflection 4=E2=80=9D @ 490 lbs_ =0A=0A=09 _N=
umber of leaves 8_ =0A=0A=09 _Number of zinc interleaves 3_ =0A=0A=09 _6=
 rebound clips were used on each spring, 2 open to the top and=0Aone, th=
e outer, open to the bottom._ =0A=0A=09 _The rebound clips were closed u=
sing =C2=BC=E2=80=9D UNF countersunk slot=0Ascrews with tubular spacers.=
 _ =0A=0A=09 _A special extra-long =E2=80=9Ctoe bolt=E2=80=9D head was r=
equired to penetrate=0Athe fiber pads and tapered spacers._ =0A=0A=09 _T=
he springs that you have supplied are absolutely unsuitable for=0Ause on=
 this vehicle and are NOTHING LIKE OEM SPECIFICATIONS._ =0A=0A=09 _In ad=
dition to the above the following are some of the other=0Aproblems that=
 we have noticed with your product._ =0A=0A=09 _1.  Free camber 4.75=E2=
=80=9D_ =0A=0A=09 _2.  No zinc interleaves at all._ =0A=0A=09 _3.  Metri=
c thread hex head rebound clip screws (threatening the=0Atyre sidewalls)=
_ =0A=0A=09 _4.  Short =E2=80=9Ctoe bolt=E2=80=9D heads (very dangerous=
 as the axle will be=0Alocated by friction alone if these springs were t=
o be installed)_ =0A=0A=09 _5.  Middle rebound clip installed upside dow=
n_ =0A=0A=09 _6.  Nothing locating the end rebound clips _ =0A=0A=09 _We=
 have not bothered to install these springs because this would=0Aobvious=
ly be a total waste of our time. _ =0A=0A=09 _The cost of these springs=
 =C2=A3576.27 plus local taxes of $CDN107.20=0A(=C2=A363.01) for a total=
 of =C2=A3639.28._ =0A=0A=09 _We could have purchased Indian made reprod=
uction springs, which we=0Ahave used previously and are considerably mor=
e accurate aesthetically,=0Afrom a local supplier for about 30% of the c=
ost from yourselves but=0Abased upon the claims on your advertising opte=
d to purchase what were=0Areputed to be the best available._ =0A=0A=09 _=
We do not believe that it is unreasonable of us to expect a full=0Arefun=
d as your product does not even come close to being what you=0Aadvertise=
._ =0A=0A=09 _We will be happy to return this defective product to you a=
t your=0Aexpense._ =0A=0A=09 _Please advise._ =0A=0A=09 _ Michael Salter=
_ =0A=0A=09The answer received from the General Manager of BCC served no=
 useful=0Apurpose and indicated that he should definitely seek a career=
 in=0Apolitics when BCC goes under.=0A=0A=09 NOT RECOMMENDED=0A=0A On Mo=
n., Oct. 25, 2021, 8:09 p.m. John Sims,  wrote:=0A  Try britishclassicca=
rparts.com [3] =0A=0ASent from the all new AOL app for iOS [4]=0A=0A=09=
 On Monday, October 25, 2021, 8:05 PM, Alan Seigrist via Healeys =0Awrot=
e:    Hi Michael - =0A My experience is to have spring makers in the UK=
 make them up. There=0Aare several there, and generally they know what t=
hey are doing.=0A=0A Best, =0A Alan  =0A On Fri, 22 Oct 2021 at 2:26 AM,=
 Michael Salter  wrote:=0A  As is so common with "offshore " products I'=
m having ongoing=0Aproblems with the currently available rear springs, i=
n particular=0Athose for the 100. It seems that all the usual suspects s=
ource these=0Afrom the same manufacturer in India and it is my suspicion=
 that these=0Aare made from substandard steel.  Typically leaf springs a=
re made from=0A5160 steel which is incredibly resistant to deformation a=
nd fatigue. I=0Adon't have facilities to determine what steel is used to=
 make these=0Asprings but it certainly isn't 5160!! Has anyone found a s=
ource for=0Arear springs which last more than a few years? =0A M =0A  __=
_____________________________________________=0A Support Team.Net  [5]ht=
tp://www.team.net/donate.html [6]=0A Suggested annual donation $12.75=0A=
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<html><body>One of the problems in getting the correct springs is the <b=
>thickness of the leaves</b>. If I remember, the factory British stock m=
aterial was .059" and in the US there is none of that thickness availabl=
e.&nbsp; The thinnest material available is .065.&nbsp; If you build up=
 a spring using all of the thicker material it will not fit the car eyes=
, or the u-bolts.<div><br></div><div>Luckily, when I rebuilt my 100, the=
 spring shop in Portland, OR. had enough existing material stock to comb=
ine with my thinner original main leaf and I was able to put the unit to=
gether and into the rear end. At the time, 2015, he said that he was not=
 able to get any more of that material when his stock was gone.</div><di=
v><br></div><div>Since my car is of early production, it uses the A seri=
es spring: 7 leaves, with 1/4" negative camber. The C-spring is another=
 whole issue with that double eye.&nbsp; Hank<br><br><div class=3D"reply=
-new-signature"></div><p>-----------------------------------------</p>Fr=
om: "Michael Salter via Healeys" <healeys@autox.team.net><br>To: "Bob Sp=
idell"<br>Cc: "healeys@autox.team.net"<br>Sent: Monday November 22 2021=
 3:21:54PM<br>Subject: Re: [Healeys] 100 Rear Springs<br><br>=0A<div>IMH=
O Bob this is very typical of unscrupulous=0Acompanies who operate in th=
is business.&nbsp;=0A<div>They are well aware that only&nbsp; very small=
=0Aproportion on customers will make the effort to complain or caution=
=0Aothers.</div>=0A<div><br></div>=0A<div>M</div>=0A</div>=0A<br><div cl=
ass=3D"gmail_quote">=0A<div dir=3D"ltr" class=3D"gmail_attr">On Mon., No=
v. 22, 2021, 6:11 p.m.=0ABob Spidell, &lt;<a>bspidell@comcast.net</a>&gt=
;=0Awrote:<br></div>=0A<blockquote class=3D"gmail_quote" style=3D"margin=
:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">=0A<div>=0A<di=
v dir=3D"ltr"></div>=0A<div dir=3D"ltr">Wow. Makes me extra glad my dad=
 made the effort to=0Arestore our BN2=E2=80=99s original springs, includ=
ing my sourcing new zinc=0Ainterleaves from a guy who had bought a sheet=
 and had them cut to=0Aspec on a shear.</div>=0A<div dir=3D"ltr"><br></d=
iv>=0A<div dir=3D"ltr">Why is it so hard to get decent repop springs?</d=
iv>=0A<div dir=3D"ltr"><br></div>=0A<div dir=3D"ltr"><br></div>=0A<div d=
ir=3D"ltr"><br><blockquote>On Nov 22, 2021, at 2:38 PM, Michael Salter=
=0Avia Healeys &lt;<a>healeys@autox.team.net</a>&gt; wrote:<br><br></blo=
ckquote>=0A</div>=0A<blockquote>=0A<div dir=3D"ltr">=EF=BB=BF=0A<div dir=
=3D"ltr">=0A<div>Well<span class=3D"gmail_default" style=3D"font-family:=
arial, sans-serif;font-size:small;">, based</span>=0Ao<span class=3D"gma=
il_default" style=3D"font-family:arial, sans-serif;font-size:small;">pon=
</span> the=0Aadvice given <span class=3D"gmail_default" style=3D"font-f=
amily:arial, sans-serif;font-size:small;">and a carefully=0Areading ofth=
e &nbsp; information on their web page <a href=3D"https://britishclassic=
carparts.com/"></a><a href=3D"https://britishclassiccarparts.com/";>https=
://britishclassiccarparts.com/</a></span>=0A<span class=3D"gmail_default=
" style=3D"font-family:arial, sans-serif;font-size:small;">which include=
s this=0Astatement:&nbsp; <i><b>BCC will only supply springs that comply=
, as=0Abest possible, with OEM specifications or better</b></i></span> I=
=0Aordered a pair of BN1 <span class=3D"gmail_default" style=3D"font-fam=
ily:arial, sans-serif;font-size:small;">rear=0Asprings.</span><br></div>=
=0A<div style=3D"font-family:arial, sans-serif;font-size:small;" class=
=3D"gmail_default">Initially I thought my order had not gone through=0Ab=
ecause despite their statement that <i><b>"Your order confirmation=0Afro=
m BCC will include basic dimensional information on the spring=0Ayou hav=
e ordered allowing you to check against the springs you are=0Areplacing"=
</b></i> I received no confirmation from BCC that the=0Aorder had been r=
eceived and the only way to confirm that it had=0Aindeed been received a=
ws to check my account withdrawals.</div>=0A<div style=3D"font-family:ar=
ial, sans-serif;font-size:small;" class=3D"gmail_default">These springs=
 are not inexpensive and ended up=0Acosting almost 3 times what they wou=
ld have cost from one of the=0Ausual suspects.</div>=0A<div style=3D"fon=
t-family:arial, sans-serif;font-size:small;" class=3D"gmail_default">Whe=
n I finally received the shipment and had an=0Aopportunity to examine wh=
at had been supplied I was far from=0Aimpressed.</div>=0A<div style=3D"f=
ont-family:arial, sans-serif;font-size:small;" class=3D"gmail_default">T=
his is my email sent to BCC regarding their=0A<b><i>"OEM specifications=
 or better"</i></b> product.<br></div>=0A<div style=3D"font-family:arial=
, sans-serif;font-size:small;" class=3D"gmail_default"><br></div>=0A<div=
 style=3D"font-family:arial, sans-serif;font-size:small;" class=3D"gmail=
_default">=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'times new ro=
man', serif;">Dear Sirs,=0A</span></i></p>=0A<p class=3D"MsoNormal" styl=
e=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;">=0A<i><span st=
yle=3D"font-family:'times new roman', serif;">We recently=0Areceived fro=
m yourselves a pair of rear leaf springs purchased for=0Aan Austin Heale=
y 100 BN1 which we are restoring to concours level=0Afor a long-time cus=
tomer.</span></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8=
pt;line-height:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'t=
imes new roman', serif;">The preamble on=0Ayour web site states =E2=80=
=9C<b>BCC will only supply springs that comply,=0Aas best possible, with=
 OEM specifications or=0Abetter.=E2=80=9D</b></span></i></p>=0A<p class=
=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11=
pt;">=0A<i><span style=3D"font-family:'times new roman', serif;">You als=
o state=0A=E2=80=9C<b>Your order confirmation from BCC will include basi=
c dimensional=0Ainformation on the spring you have ordered allowing you=
 to check=0Aagainst the springs you are replacing.=E2=80=9D</b> We recei=
ved neither an=0Aorder confirmation nor the dimensional information=0Ame=
ntioned.</span></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in=
 8pt;line-height:107%;font-size:11pt;">=0A<i><span style=3D"font-family:=
'times new roman', serif;">The springs that=0Awe have received do not co=
me even close to the OEM specifications=0Afor the springs for a BN1.</sp=
an></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-he=
ight:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'times new r=
oman', serif;">There were 3=0Atypes of leaf springs supplied for the BN1=
. The final design,=0Afitted after body number C.154647 was arrived at a=
fter much=0Aexperimentation as many owners experienced difficulties with=
 the=0Arear suspension of these vehicles.</span></i></p>=0A<p class=3D"M=
soNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;">=
=0A<i><span style=3D"font-family:'times new roman', serif;">The last typ=
e,=0Apart number 1B829, had the following specifications:</span></i></p>=
=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;f=
ont-size:11pt;">=0A<i><span style=3D"font-family:'times new roman', seri=
f;">Free=0Alength<span>&nbsp;</span> 34.75=E2=80=9D </span></i></p>=0A<p=
 class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-s=
ize:11pt;">=0A<i><span style=3D"font-family:'times new roman', serif;">L=
aden length=0A36=E2=80=9D</span></i></p>=0A<p class=3D"MsoNormal" style=
=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;">=0A<i><span sty=
le=3D"font-family:'times new roman', serif;">Free camber=0A3.75=E2=80=9D=
</span></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;lin=
e-height:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'times n=
ew roman', serif;">Laden camber=0A0.25=E2=80=9D</span></i></p>=0A<p clas=
s=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-size:1=
1pt;">=0A<i><span style=3D"font-family:'times new roman', serif;">Deflec=
tion 4=E2=80=9D @=0A490 lbs</span></i></p>=0A<p class=3D"MsoNormal" styl=
e=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;">=0A<i><span st=
yle=3D"font-family:'times new roman', serif;">Number of leaves=0A8</span=
></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-heig=
ht:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'times new rom=
an', serif;">Number of zinc=0Ainterleaves 3</span></i></p>=0A<p class=3D=
"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;=
">=0A<i><span style=3D"font-family:'times new roman', serif;">6 rebound=
 clips=0Awere used on each spring, 2 open to the top and one, the outer,=
=0Aopen to the bottom.</span></i></p>=0A<p class=3D"MsoNormal" style=3D"=
margin:0in 0in 8pt;line-height:107%;font-size:11pt;">=0A<i><span style=
=3D"font-family:'times new roman', serif;">The rebound=0Aclips were clos=
ed using =C2=BC=E2=80=9D UNF countersunk slot screws with tubular=0Aspac=
ers. </span></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8p=
t;line-height:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'ti=
mes new roman', serif;">A special=0Aextra-long =E2=80=9Ctoe bolt=E2=80=
=9D head was required to penetrate the fiber pads=0Aand tapered spacers.=
</span></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;lin=
e-height:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'times n=
ew roman', serif;">The springs that=0Ayou have supplied are absolutely u=
nsuitable for use on this vehicle=0Aand are <b>nothing like OEM specific=
ations</b>.</span></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in=
 0in 8pt;line-height:107%;font-size:11pt;">=0A<i><span style=3D"font-fam=
ily:'times new roman', serif;">In addition to=0Athe above the following=
 are some of the other problems that we have=0Anoticed with your product=
.</span></i></p>=0A<p style=3D"margin:0in 0in 0in .5in;line-height:107%;=
font-size:11pt;">=0A<i><span style=3D"font-family:'times new roman', ser=
if;"><span>1.<span style=3D"font-variant:normal;font-weight:normal;font-=
size:7pt;line-height:normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></spa=
n>=0AFree camber 4.75=E2=80=9D</span></i></p>=0A<p style=3D"margin:0in 0=
in 0in .5in;line-height:107%;font-size:11pt;">=0A<i><span style=3D"font-=
family:'times new roman', serif;"><span>2.<span style=3D"font-variant:no=
rmal;font-weight:normal;font-size:7pt;line-height:normal;">&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;</span></span>=0ANo zinc interleaves at all.</span></i>=
</p>=0A<p style=3D"margin:0in 0in 0in .5in;line-height:107%;font-size:11=
pt;">=0A<i><span style=3D"font-family:'times new roman', serif;"><span>3=
.<span style=3D"font-variant:normal;font-weight:normal;font-size:7pt;lin=
e-height:normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span>=0AMetric=
 thread hex head rebound clip screws (threatening the tyre=0Asidewalls)<=
/span></i></p>=0A<p style=3D"margin:0in 0in 0in .5in;line-height:107%;fo=
nt-size:11pt;">=0A<i><span style=3D"font-family:'times new roman', serif=
;"><span>4.<span style=3D"font-variant:normal;font-weight:normal;font-si=
ze:7pt;line-height:normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span>=
=0AShort =E2=80=9Ctoe bolt=E2=80=9D heads (very dangerous as the axle wi=
ll be located=0Aby friction alone if these springs were to be=0Ainstalle=
d)</span></i></p>=0A<p style=3D"margin:0in 0in 0in .5in;line-height:107%=
;font-size:11pt;">=0A<i><span style=3D"font-family:'times new roman', se=
rif;"><span>5.<span style=3D"font-variant:normal;font-weight:normal;font=
-size:7pt;line-height:normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></sp=
an>=0AMiddle rebound clip installed upside down</span></i></p>=0A<p styl=
e=3D"margin:0in 0in 8pt .5in;line-height:107%;font-size:11pt;">=0A<i><sp=
an style=3D"font-family:'times new roman', serif;"><span>6.<span style=
=3D"font-variant:normal;font-weight:normal;font-size:7pt;line-height:nor=
mal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span>=0ANothing locating th=
e end rebound clips </span></i></p>=0A<p class=3D"MsoNormal" style=3D"ma=
rgin:0in 0in 8pt;line-height:107%;font-size:11pt;">=0A<i><span style=3D"=
font-family:'times new roman', serif;">We have not=0Abothered to install=
 these springs because this would obviously be a=0Atotal waste of our ti=
me. </span></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt=
;line-height:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'tim=
es new roman', serif;">The cost of=0Athese springs =C2=A3576.27 plus loc=
al taxes of $CDN107.20 (=C2=A363.01) for a=0Atotal of =C2=A3639.28.</spa=
n></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'times new ro=
man', serif;">We could have=0Apurchased Indian made reproduction springs=
, which we have used=0Apreviously and are considerably more accurate aes=
thetically, from a=0Alocal supplier for about 30% of the cost from yours=
elves but based=0Aupon the claims on your advertising opted to purchase=
 what were=0Areputed to be the best available.</span></i></p>=0A<p class=
=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11=
pt;">=0A<i><span style=3D"font-family:'times new roman', serif;">We do n=
ot=0Abelieve that it is unreasonable of us to expect a full refund as=0A=
your product does not even come close to being what you=0Aadvertise.</sp=
an></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-he=
ight:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'times new r=
oman', serif;">We will be happy=0Ato return this defective product to yo=
u at your=0Aexpense.</span></i></p>=0A<p class=3D"MsoNormal" style=3D"ma=
rgin:0in 0in 8pt;line-height:107%;font-size:11pt;">=0A<i><span style=3D"=
font-family:'times new roman', serif;">Please=0Aadvise.</span></i></p>=
=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;f=
ont-size:11pt;">=0A<i><span style=3D"font-family:'times new roman', seri=
f;">&nbsp;Michael=0ASalter</span></i></p>=0A<p class=3D"MsoNormal" style=
=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;"><span style=3D"=
font-family:'times new roman', serif;"><span style=3D"font-family:arial,=
 sans-serif;"><br></span></span></p>=0A<p class=3D"MsoNormal" style=3D"m=
argin:0in 0in 8pt;line-height:107%;font-size:11pt;"><span style=3D"font-=
family:'times new roman', serif;"><span style=3D"font-family:arial, sans=
-serif;">The answer received from the General=0AManager of BCC served no=
 useful purpose and indicated that he=0Ashould definitely seek a career=
 in politics when BCC goes=0Aunder.</span></span><i><span style=3D"font-=
family:'times new roman', serif;"><br></span></i></p>=0A<p class=3D"MsoN=
ormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt;">=0A=
<i><span style=3D"font-family:'times new roman', serif;"><font size=3D"4=
"><span style=3D"font-family:arial, sans-serif;"><br></span></font></spa=
n></i></p>=0A<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;">=0A<i><span style=3D"font-family:'times new ro=
man', serif;"><font size=3D"4"><span style=3D"font-family:arial, sans-se=
rif;">NOT=0ARECOMMENDED</span></font><br></span></i></p>=0A</div>=0A</di=
v>=0A<br><div class=3D"gmail_quote">=0A<div dir=3D"ltr" class=3D"gmail_a=
ttr">On Mon., Oct. 25, 2021, 8:09 p.m.=0AJohn Sims, &lt;<a>ahbn6@verizon=
.net</a>&gt; wrote:<br></div>=0A<blockquote class=3D"gmail_quote" style=
=3D"margin:0px 0px 0px .8ex;border-left:1px solid rgb(204,204,204);paddi=
ng-left:1ex;">=0A<div>Try <a href=3D"http://britishclassiccarparts.com";>=
britishclassiccarparts.com</a>=0A<div><br><br><br><a href=3D"https://app=
s.apple.com/us/app/aol-news-email-weather-video/id646100661">Sent from t=
he all new=0AAOL app for iOS</a><br><br><p style=3D"font-size:15px;color=
:rgb(113,95,250);padding-top:15px;margin-top:0px;">=0AOn Monday, October=
 25, 2021, 8:05 PM, Alan Seigrist via Healeys=0A&lt;<a>healeys@autox.tea=
m.net</a>&gt; wrote:</p>=0A<blockquote>=0A<div>=0A<div dir=3D"ltr">=0A<d=
iv>Hi Michael -</div>=0A<div><br></div>=0A<div>My experience is to have=
 spring makers in the UK make them=0Aup.&nbsp; There are several there,=
 and generally they know what=0Athey are doing.<br><br>=0ABest,</div>=0A=
<div><br></div>=0A<div>Alan</div>=0A</div>=0A<div><br><div>=0A<div dir=
=3D"ltr">On Fri, 22 Oct 2021 at 2:26 AM, Michael Salter=0A&lt;<a>michael=
salter@gmail.com</a>&gt; wrote:<br></div>=0A<blockquote style=3D"margin:=
0px 0px 0px .8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex=
;">=0A<div>As is so common with "offshore " products I'm having ongoing=
=0Aproblems with the currently available rear springs, in particular=0At=
hose for the 100.=0A<div>It seems that all the usual suspects source the=
se from the=0Asame manufacturer in India and it is my suspicion that the=
se are=0Amade from substandard steel.&nbsp;</div>=0A<div>Typically leaf=
 springs are made from 5160 steel which is=0Aincredibly resistant to def=
ormation and fatigue. I don't have=0Afacilities to determine what steel=
 is used to make these springs=0Abut it certainly isn't 5160!!</div>=0A<=
div>Has anyone found a source for rear springs which last more=0Athan a=
 few years?</div>=0A<div><br></div>=0A<div>M</div>=0A<div><br></div>=0A<=
/div>=0A_______________________________________________<br>=0ASupport Te=
am.Net <a href=3D"http://www.team.net/donate.html";></a><a href=3D"http:/=
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gested annual donation&nbsp; $12.75<br><br>=0AArchive: <a href=3D"http:/=
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f=3D"http://autox.team.net/mailman/listinfo/healeys";>http://autox.team.n=
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il.com">http://autox.team.net/mailman/options/healeys/healey.nut@gmail.c=
om</a><br><br></blockquote>=0A</div>=0A</div>=0A</div>=0A_______________=
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