Charging a mark up on parts is acceptable, esp if the installer bears the cost of keeping inventory. What really ticks me off, though, is parts wholesalers that absolutely refuse to give any similar
I've been on both sides of that fence also. on the one hand, I get my parts from a local place that treats me like a 'pro', in that they don't charge me for cores, will deliver, etc. they're awesome,
My Neighbor called me a few months ago to see if I could help get her husbands car started. He had died several months before and the car had been sitting in the garage. I went down and the battery w
I'd have called the Police department right then... that simple. K _______________________________________________ Shop-talk mailing list http://autox.team.net/mailman/listinfo/shop-talk
Goodyear stores, in my opinion, make Sears' service dept gouging fiasco of a few years ago look like child's play. Yet every Saturday I see the line out the door. jim ________________________________
you know, my uncle works for goodyear, my grandfather worked for goodyear all his life, we like the tires, etc., etc. having said that, my uncle's sister (my mother) who dearly loves he kid brother a
Goodyear tires stores have been that way for decades. Gal I knew showed up one night in tears over the safety inspection hit list they gave her on a car she'd just bought. Six pages long. It was so b
Yup. Back in the mid '80's I encountered this situation. Geez, take a company vehicle with 40K on it in for a LOF and they call back telling me I needed new tie rod ends, u-joints and a muffler. Bewa
I had a similar experience with a Firestone owned/operated but not badged store in Texas. I went in for a 4 wheel alignment and was handed a list of things that were highlighted that needed immediate
On the other hand, the discount tire around here will put tires on a car, as long as it's not on fire. More than once I had a car come in, with a suspension or steering problem bad enough to make it
Sure sounds a lot different than the last time I went to Discount Tire. They tried to refuse to honor the price shown in the paper; then tried to jack the price up with services I didn't want; then
Randall & David, Interesting. observations. I guess each store has it's own way of doing business. I generally know when there is a problem with my vehicles. I do my own maintenance, including lube a
I don't think the discount tire here does anything but sell tires and wheels, which is why the people I was talking about had gone there. They didn't want to get told there was something else wrong w