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On Wed, Jun 3, 2020 at 7:55 AM DAVID MASSEY <dave1massey@cs.com> wrote:
> Hurts the pocket book but it also hurts the pride. Really embarrassing.
>
>
I may have told this story before... In a previous life, I worked for a
Volkswagen dealer as a Service Technician ("schmieraffe"). Most of the
cars we saw were newer, but occasionally, there was one that had seen a
rough life. This day it was a 1977 VW Rabbit. I forget the complaint,
but I brought it into my bay and opened the hood by untying the coat hanger
that held it shut. That was the only securement for it...
After inspecting whatever I was inspecting, I got the customer to go for a
test drive with me.
We set out around the block, me confidently behind the wheel. Our test
drive route left the dealer on Piedmont Road in Atlanta, turned right
through a residential neighborhood, then came out on Pharr Road in trendy
Buckhead....
As I pulled out on Pharr Road, I wound it up to the speed limit, listening
for the noise I was tracing...all of the sudden, the hood went straight up,
hung for a second by the ground strap attached to it while I desperately
tried to look between bonnet and cowl to see where I was going while I
slowed down. After an eternity, the hood sailed out of sight behind us.
Miraculously, in busy Atlanta traffic, there was nobody in the way behind
us. I stopped the car and we got out and went back to retrieve the hood.
Other than one bent rear corner, it didn't look any worse than before. I
looked at the customer, they looked at me, they shrugged, I shrugged, and
we set it back in place and drove on back to the shop. No words were ever
said.
When I released the car back to them, though, that coat hanger was *tight*.
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<div dir=3D"ltr"><div dir=3D"ltr"><br></div><br><div class=3D"gmail_quote">=
<div dir=3D"ltr" class=3D"gmail_attr">On Wed, Jun 3, 2020 at 7:55 AM DAVID =
MASSEY <<a href=3D"mailto:dave1massey@cs.com";>dave1massey@cs.com</a>>=
wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px =
0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div style=3D"color:black;font:12pt Arial,Helvetica,sans-serif">
<div> <font size=3D"3">Hurts the pocket book but it also hurts the pride.=
=C2=A0 Really embarrassing.</font></div></div><br></blockquote><div><br></d=
iv><div>I may have told this story before... In a previous life, I worked f=
or a Volkswagen dealer as a Service Technician ("schmieraffe").=
=C2=A0 Most of the cars we saw were newer, but occasionally, there was one =
that had seen a rough life.=C2=A0 This day it was a 1977 VW Rabbit.=C2=A0 =
=C2=A0I forget the complaint, but I brought it into my bay and opened the h=
ood by untying the coat hanger that held it shut.=C2=A0 That was the only s=
ecurement for it...</div><div><br></div><div>After inspecting whatever I wa=
s inspecting, I got the customer to go for a test drive with me.<br><br>We =
set out around the block, me confidently behind the wheel.=C2=A0 Our test d=
rive route left the dealer=C2=A0on Piedmont Road in Atlanta, turned right t=
hrough a residential neighborhood, then came out on Pharr Road in trendy Bu=
ckhead....</div><div><br></div><div>As I pulled out on Pharr Road, I wound =
it up to the speed limit, listening for the noise I was tracing...all of th=
e sudden, the hood went straight up, hung for a second by the ground strap =
attached to it while I desperately tried to look between bonnet and cowl to=
see where=C2=A0I was going while I slowed down.=C2=A0 After an eternity, t=
he hood sailed out of sight behind us.</div><div><br></div><div>Miraculousl=
y, in busy Atlanta traffic, there was nobody in the way behind us.=C2=A0 I =
stopped the car and we got out and went back to retrieve the hood.=C2=A0 Ot=
her than one bent rear corner, it didn't=C2=A0look any worse than befor=
e.=C2=A0 I looked at the customer, they looked at me, they shrugged, I shru=
gged, and we set it back in place and drove on back to the shop.=C2=A0 No w=
ords were ever said.<br><br>When I released the car back to them, though, t=
hat coat hanger was *tight*.<br><br><br></div></div></div>
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