This reminds me of when I worked at a Land Rover/Range Rover dealer in the
UK in the late '80's. They'd come in for their first 1,000 miles service
with a list of faults as long as your arm and the only way we could keep our
spirits up was so shout "they don't last forever, you know!"
When we had a really irate customer, the manufacturer would suggest we tell
the customer that they had, after all, bought a "high maintenance
vehicle".
Such customer service...
Tim
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