Hi all,
Just to sort of update you on Moss' upholstery kits and the little
discussion we have been having...
this side panel kit was part of a $1000+ order, and as many of you know,
Moss pays shipping on a purchase of that size.
I was pretty disappointed when I got the kit home and discovered it was a
home-made kit that looked like something someone ran up on his grandmother's
sewing machine.
I took it back to my distributor, and he said, "No problem Moss will take it
back."
When he was asked why the kit was being returned, he told Moss that it was
not like the original side panels in appearance as those had heat-welded
accents on them.
Moss then claimed theirs was just like the original panels; they claimed the
TR4's had sewn accent seams from the factory!!
I thought at the time we were dealing with a little good faith
misunderstanding.
So I began to collect evidence showing Moss how the side panels should look.
I figured they would be interested in making correct kits.
During yet another conversation - while I listened - the Moss rep put us on
hold and went to get what he said was an "original book" and it showed the
seams to be sewn!!
It dawned on me they merely were after the freight costs of returning their
trash.
But it DID tick me off to have someone lie to your face - well, at least
into your ear - about what could be demonstrated to be incorrect.
Bottom line: Be very careful if you order any soft item from Moss.
And, I would recommend you NOT use their panel sets, because they are trash
Moss is trying to pawn off on folks as original.
They make them in-house, and they look like it.
I have done business in the thousands of dollars on MG T cars (don't start
on me!!) in the past all the way back to when Al Moss was running the store.
If Al was wrong, he made it right.
The guys using his name, won't.
It appears to me that The Roadster Factory is the best place here in the
States for correct TR parts.
No doubt they have had problems - all businesses do - but I don't get the
feeling that no one there really gives a d--- about the correctness of the
part they are selling.
To all of you who tried to help, my thanks.
I guess I was stupid thinking Moss was trying to help supply the correct
part.
Best,
Ray
_______________________________________________
Support Team.Net http://www.team.net/donate.html
This list supported in part by the Vintage Triumph Register
http://www.vtr.org
Triumphs@autox.team.net
http://autox.team.net/mailman/listinfo/triumphs
http://www.team.net/archive
|