If sometime in return of "ANY" Sears product just refer the sales person to
the sign over the door ==Satisfaction Guaranteed or your monet back" this is
not a slogan but a registered trademark, then ask to see bulletin # 069, all
talking stops imediately, you are the sole judge of "Satisfaction" and no
one else "FT"
===============================================================================================================
----- Original Message -----
From: "Jeff Scarbrough" <fishplate@charter.net>
To: <triumphs@autox.team.net>
Sent: Sunday, April 05, 2009 11:51 AM
Subject: Re: [TR] Wrenches
> At 11:23 AM 4/5/2009, you wrote:
>>I may well be wrong on Sears warranty of wrenches. Their guarantee
>>was not honored on a craftsman hand tool recently. I forget what it was,
>>and decided against giving them more business. Your experience may
>>differ.
>
> As recently as last year, I took a Craftsman torque wrench manufactured in
> 1975 back to Sears and obtained a replacement, complete with smile and
> helpful attitude. In 35 years of using Craftsman tools professionally,
> I've never been denied a replacement.
>
> I suspect that, for some reason, your case was an anomaly.
>
>
> Jeff Scarbrough 75 TR6 x 1, 76 1500 x 2, 78 1500 x 1, 80 1500 x 0.5
> http://www.fishplate.org/vehicles/
> Corrosion Acres, Georgia #354
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