>From: "Fred Thomas" <vafred@erols.com>
>Reply-To: "Fred Thomas" <vafred@erols.com>
>To: <triumphs@autox.team.net>
>CC: <spitfires@autox.team.net>
>Subject: business ethics
>Date: Tue, 30 May 2000 15:31:28 -0400
>
>Listers, these are a couple of business practices I recently encountered
>and
>am not sure I like dealing with these people again, so your thoughts or
>comments.
>
># 1- I can repair it for you in 5 to 6 weeks or you pay a 25.00 fee and
>I'll
>get it back to you in 3 days. What about the other people that are waiting
>5/6 weeks, is this fair to them, why not just charge 25.00 more in the
>first
>place
>
># 2- I do not issue a refund on return parts, only credit toward your next
>purchases.
>
># 3- I charge a 25% restocking fee on all returned parts !!!
>
>
Fred,
The extra charge might be used to pay for overtime, but you are probably
right about everyone else waiting. An Electronics repair shop I worked
at years ago had this option.
Rich White St. Joseph, IL USA
'63 TR3B TCF587L
That ain't a scrap pile, that is my car!
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