Dear List Members,
I really don't have the time for a "Cat fight" as Fred Thomas is trying to
instigate.. Heres what happened.
He shipped me some powder coat paint and it arrived in damaged condition.
One of the bags leaked all over the inside of the box, it developed a
puncture during the shipping from Fred to me because ther was no packing in
the box to restrain the bags of paint. The bag had lost 1/2 of its contents
in the box and there was a black covering all over the inside of the box and
the pictures that he sent were unreadable. So much of the paint had also
leaked out of the bag that there was paint all over the front porch where the
mailman delivered the box and it's contents.
I contacted Fred and let him know of the situation with the box, he wanted to
deduct $6.00 for the missing paint.
Then he emailed me with this email..here is an excerpt
Subj: Re: HELP-- POWDER COAT PAINT
Date: 2/23/00 6:41:56 AM Eastern Standard Time
From: vafred@erols.com (Fred Thomas)
To: Z27407@aol.com
" P.S., I
packed up another box last night just for my own observations of shipping, =
the product cannot come out of the box, both top and bottom are completely
sealed,"
Basically, he is calling me a liar. Telling me that the box is completely
sealed and it could not leak any paint out of it.
The box that he sent to me is wrapped with packing tape longitudinally. The
sides of the box are not taped and there is even a small hole on the bottom
of the box. The paint can easily come out of the box, as it did in the
shipping in this situation. This is not the road to take to resolve a bad
situation..
Well, Fred has sent me numerous email, with not very kind remarks about this
transaction. Considering the nature of the mails that he has sent, and his
very negative attitude, I decided to return the entire shipment to him for
his inspection. I don't want to purchase anything from a guy who is going to
give me this much grief and so much bad email.
As far as him calling me a thief and a liar. I have done nothing of that
nature. I have not stolen anything from Fred and I have not lied about
anything to him. He is getting his product back and there is a problem with
it and the contents, he should contact the US Postal Service for a damage
claim, although the Postal Service probably will not issue payment because it
was not packed properly and I dont think that he bought any insurance.
Proper packing and Insurance are a must for any shipped item..
I was to pay for a certain amount of product to be delivered and it arrived
damaged and after a little bit of name calling on Fred's behalf, I decided to
resolve the situation by returning the product in the original packaging.
I have told Fred to be careful opening the box, since there is still a lot of
the black paint on the box and in it. Upon opening, it get everywhere..
Make what you want from this situation, I have been in business many years
working with car sales and British Car Restoration. I dont have time for
such rediculous makings..
I have contacted some other individuals that have had dealings with Fred and
have gotten mixed remarks. One guy was even involved in a lawsuit with Fred
because Fred stopped payment on a check written for repair of Fred's car.
The case was settled out of court and Fred ended up paying the bill for the
work done.
To each his own. I hope that Fred will be happy with the return of his
product and that we can "Bury The Hatchet". Although slander runs deep in
his previous mail.. I will remember his remarks for a while..
Paul Cordts
Custom Cars
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