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Re: TRF tech line...not v. nice

To: Lenny Seidman <lseidman@erols.com>
Subject: Re: TRF tech line...not v. nice
From: Bob Jones <JONES_M2@popmail.firn.edu>
Date: Mon, 10 Feb 1997 21:14:06 -0600
Cc: triumphs@Autox.Team.Net
Organization: TEMPLE OF TRIUMPH
References: <9702102216.AA08544@fish.calmit.unl> <32FFADF9.5AA7@erols.com>
Lenny Seidman wrote:
> 
> Why don't you call Moss or Victoria British and see if they will go get
> one from stock and measure it for you  and then let us know before you
> bad mouth TRF. Better yet, just order the part and if it's not the right
> one return it. Or buy something from the TRF, then complain about them.
> Some people just can't take NO for an answer and blame someone else!
> 
> Marcus, Get a life,
> Lenny Seidman
> 
> Marcus Tooze wrote:
> >
> > Heres a quick story,
> >
> > I just got off the phone with the TRF tech line. I called them because
> > there is a bushing on my TVR that I suspect is from a spitfire (upper and 
>lower
> > inner a-arm front susp.). I wanted somebody to measure one
> > to see if it  matched the one I have on my TVR, if it did...I
> > would then purchase it. The guy asked me if I had a TR part number, to
> > which I replied no, but it looked a lot like a spit a-arm bushing,
> > could he measure it for me. The guy launcehd into a monologue about
> > how I should call a TVR dealer, or Gene Bird to get one. I said they
> > didn't have them available.  He then carried on saying how
> > this wasn't how they normally conducted business and that he needed
> > a part number and couldn't go running around measuring bushings (I only
> > wanted him to measure one, the spit one). This
> > went on for 10 minutes, with me saying "but, I only want you
> > to measure one..." only to be interupted
> > in mid-sentence by him telling me how I should call TVR for the part.
> >  Finally he broke down
> > and looked up the number on the computer to go get a bushing to measure.
> > Out of stock.
> >
> > I've never ordered anything from TRF for the whole time I've I've
> > owned/ran british cars, because they are always out of stock and they are
> > expensive. This mans rudeness pretty much capped it for me....
> >
> > marcus
> >
> > ----- End Included Message -----
> --
> Lenny Seidman
> Elkins Park, Pennsylvania, USA
> email: lseidman@erols.com
Lenny:
AMEN
By the way what does one do with a TVR?
Bob

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