| On the subject of insurance claims and companies' performances... most of  
the complaints seem to come when there is a  total loss. Determining  the 
value of the car and what coverage or kind of coverage the policy provides  
becomes the real issue.
  In the case of a partial loss it's pretty hard for any company  to  
dispute what it will cost to repair it when the owner can provide  estimates 
from 
professional shops. It seems that a company could be good to  work with for 
a fender bender, but might not be so great in the event of a total  loss.
 I've had no claims so can't comment on any company. I do know that  before 
issuing a policy,  my agent insisted on an outside appraisal and a  
personal inspection where he took numerous pictures to determine the car's  
"condition". 
Mark
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