Paul if anything happens to your tanks and you need a new pair just email
me and I'll send you a set. I always boil my own out in the hot tank at the
auto hobby shop on base $10 and then coat them with some stuff from
hemmings that looks like elephant snot....I have had HERBEAM's tanks for
over 10years and the stuff is still sticking like glue....you just poor it
in the tank (1 qt) seal the ends with duct tape, shake it around real good
and drain the remaining into the other tank...repeat the process and store
the remaining half quart for the next set of tanks...Bob
----- Original Message -----
From: <CANISDOG@aol.com>
To: <alpines@autox.team.net>; <tigers@autox.team.net>; <slmoyer@westol.com>
Sent: Saturday, August 21, 1999 2:12 PM
Subject: Beware of Poor Customer Service
> I thought I should warn all of you of a business owner I happened across
that
> NONE of you should give your attention to. Keep in mind I do understand
the
> dynamics of making money and not giving your business away. However, I
have
> zero tolerance for a business owner that has no time to talk to the
> individuals that put bread on his table. Here is what happened.
> I sent my gas tanks to Moyer Gas Tank Renu in Greensburg, PA to have them
> boiled and coated inside. My tanks were in excellent condition but I just
> wanted to be sure the loose rust was out. I called before hand and talked
to
> a guy (not the owner) and explained him I did not want my tanks coated on
the
> outside. I explained that I would paint them myself with the original
> enamal. He instructed me to include a note explaining what I wanted done
and
> the cost was based on the size of the tank. He estimated it would be
about
> $100.00 per tank.
> When they arrived another guy called me and explained that they HAVE to
coat
> the exterior, no option. Due to the fact that they would be cutting
several
> hole in my tanks they would not guarantee them otherwise. He then told me
it
> would be about $175.00 per tank.
> Now he could not see me but I guess I just seemed like some "out of town
> sucker" willing to pay just about any ridiculous price after paying $25.00
to
> ship the dang things. Well, forget it.
> I asked to talk to the owner. The guy came back to the phone and told me
he
> didn't have time, he was busy. Well.....like I'm not.
> I was polite and I understand we must have had some kind of communication
> problem, I just wanted to possibly negotiate the work since I did not want
> holes cut in my tanks and this was not explained to me prior.
> He had no time for me, as you should have no time for him.
> My tanks are home safe again and a local guy is boiling them for me.
> $30.00
>
> Paul Scofield
> 63, S3 GT, Colorado
>
>
>
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